HP Deskjet 5550: Deskjet 5550 paper double power
I'm having a problem with the paper that feed on my printer. Sometimes, he will feed 2, 3 or more pages at a time. I guess the rollers are either dirty or worn. I was looking for a repair kit for this printer, but were unsuccessful. Someone else this experience? If I knew how to access the feed rollers, I could probably improve this problem. Any ideas would be appreciated. Thank you
Hey Robertmt,
You're right on the kit repair, seems not to be. But I found a guide on how to clean the rollers of the printer - hope that helps a little...
http://support.HP.com/us-en/document/bud09629/
See you soon
Tags: HP Printers
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Hi @franco_1
I understand that your printed pages are sometimes get stuck when feeding through the printer. I'd be happy to help you with this. Please use the following document to solve the problem; A "mechanism" error on the computer (paper jam) for the HP Deskjet printers.
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Some places to check / change:
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Hi @HP71013,
I see that you are having feeding problems. I want to help you.
Looks like the power cable or the power adapter, the origin of this problem.
Please, try the procedure described in this document to see if it will help to solve this problem.
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Hello Randisharpe,
Welcome to the HP Forums.
I see that you have a problem with the increase in size of copy with a black line on the left side.
Please make sure you have the printer power cable connected directly to a wall outlet and not a bar/power strip. Here is a document that uses a LaserJet printer for example, but it is intended for HP products in general. Please click the link which explains the problems when connected to an uninterruptible power supply/Strip/surge protector power.
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Thanks for letting me know that damienfosseyof information.
It looks like a software problem.
You could always restore the printer in when everything worked correctly.
How to use Windows system restore?
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I'm waiting for more details and will post as soon as they are available.
Hello
He aldo would be a matter of paper.
Are you a print from a roll or single sheet?
If you want to confirm if the motor and the drive roller are mobile, you can look under the printer when it print.
If the drive roller is moving, but the book is not, the problem is the paper.
When I realized it's because:
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Check these things, I hope that the cause is on this list.
Best regards
Mike G
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