HP Deskjet 6988 seems dead. Mid-page printing order, all the lights are off except the power cord light

He won't return.  Push buttons does not help, or not pulling on the power cord to the printer, standby, restart the router & printers.  I have also connected by ethernet cable but I do not think that the connection is the problem because the printer is connected to power but will not produce lights or sounds.  It does not appear on the list of printers, and utility HP cannot detect it.   Windows Vista 32-bit, in my opinion, bought in 2007.  Is it gone forever?

Hi Poboy,

If the adapter has a green light to this topic, and you tried to plug it into different outlets, this would indicate that the printer may be dead. If you have tried these steps consult the following site

http://www.HP.com/United-States/tradein/home_flash.html

Tags: HP Printers

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