OfficeJet k5400 prints then all the lights light up yellow, power down then turn on printer resets loan

OfficeJet k5400 prints then all the lights light up yellow, power down then turn on printer resets loan. It's all new HP Officejet pro 8000 to had the power to issue even down to reset.

Looks like the power module is out. It's the black brick in the power cord. The only way to replace it is to contact HP, but before you do that, try to reset the module. The document following the link will guide you through it. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

The printer will not turn on or respond

HP Technical Support call case form

Tags: HP Printers

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