HP Deskjet Ink Advantage 5525: Printing blank pages

Hello

Could someone let me know what can cause problems for printing white pages only.

Those original, changed, I have completely new cartridges for my printer.

When I print the diagnostic quality it prints all colors except black.

I checked everything suggested on the HP support page, but still does not.

Any solution to this problem?

Thanks in advance.

Hey @Vodena,

Welcome to the Forums of HP Support!

I understand that you have some problems with the impossibility to print in black ink of your Deskjet Ink Advantage 5525 e-all-in-one printer. I can help you with that.

To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve print quality problems with your printer.

If after the above, that the printer will print not always black, the printer must be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

Please let me know the results after following the above. If you are able to print or send to a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Tags: HP Printers

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