HP Dv6 Evny: Problem with finger Reader in 7214tx printer
Hello I have install a finger printer reader to connect to windows 8 through finger print authentication.
I installed the version of sensor 4.4.234 finger print driver. Version 6.0.100.276 HP simple pass.
I thing all the drivers and sample pass software are up to date.
But I'm tryring for three days. its gives an error
That "looks like you are having problems you want to try again."
Please help me if you can. I don't know where I am going wrong. I reset the computer. I installed the windows again. But I get the same error.
I use windows 8. Please help me.
FarooqAbdullah,
Rats.
Well, it is certainly possible that I missed something.
It is also possible that the sensor has no - although it is rare, it happens from time to time.
========================================================
Assuming for the moment that we have missed something and that the sensor itself is to blame, you have a few options:
(1) have the part replaced / repaired - or fix the problem yourself.
HP ENVY dv6 Notebook PC - Maintenance and Service of Guide
See Page 71
OR, if this option is available in your area:
(2) ignore the sensor; work around it and buy a mini USB drive to use.
HP SimplePass upgrade instructions
See Page 21, section
USB-Mini - Series 6 fingerprint reader / 8 series
Disclamer: I own several of these Mini-lecteurs and used on computers laptops vintage, a desktop computer, and on a small notebook that does not have its own fingerprint sensor. I don't have a vested interest in the company that sells - I'm just a user of the product.
========================================================
Click on the Thumbs - Up Kudos to show that you appreciate the help.
I am happy to provide assistance on behalf of HP. I do not work for HP.
Click on accept as Solution when the answer provides a fix or a workaround!
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