HP Envy 13-d053sa: Prints Digital scope option missing in connection options

I got this HP Envy 13-d053sa (Win10 installed in the factory) for a few months now, always allowing me to connect using my fingerprint today.

Today, I found that I had lost my PIN and my option of sign-in fingerprints had disappeared from the setting menu. I managed to set up a new PIN, but the rest available footprint (not even a flashing light on the device itself). (Incidentally, Norton Internet Security has also stopped working and I had to remove and re-install.)

I've updated the device driver of fingerprints through the Web page updated HP, but still no joy.

How can I get fingerprints in my connection options please?

Yay! Restoration of the system sorted!

Tags: Notebooks

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