HP Envy 5540: Printer Hp Envy 5540 randomly printed the Network Configuration Page

Hello!

I bought this printer about a month ago. Set up the connection to the printer wireless with my wifi, and my understanding is that the printer is protected like my wifi and use the same password in order to print something. I kept my printer connected and 'standby mode' since I put in place. The night last at about 23:00 when I was in bed, the printer turned on randomly and printed a "wireless network configuration page" that has had a lot of information, including the IP address and listing my name wifi as well as the names of my neighbors wifi in the surrounding apartments.

I'm trying to understand why this printed, because I certainly did not do. Anyone have access to my wifi, or has someone may simply try to print something and selected my printer as it should appear on the "list available connections on the computer of anyone, given that the printer is turned on? How could they print this sheet of network configuration if my printer is password protected?

I'm mostly concerned about someone who has access to my internet if they could print this page somehow, but maybe it happened just when they tried to connect to it, and it did not work while trying to fix MY printer?

I would appreciate any idea on the issue.

Thank you!

Hi @printerprob5540,

Welcome to the HP Forums!

I saw your post on how your HP Envy 5540 randomly print a Network Configuration Page. I'm happy to help with this problem!

I find it very strange considering the only way to print the Network Configuration Page, AFAIK, is with the following steps:

  • Make sure that there are size A4 or US Letter, unused, plain paper in the feeder.
  • On the printer Panel, drag the screen to the left and then press Setup.
  • Touch tools.
  • Drag upward on the screen and then tap Network Configuration report.
  • A Network Configuration Page prints up to three pages of information.
Figure: Example of a Network Configuration Page

Tags: HP Printers

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