HP ENVY 15-j037el laptop: Partition Recovery

Hi all,

I accidentally formatted the recovery partition that contains the factory data, there is a way to recreate it?

Gius94

There are two ways to do so, and the first may NOT work.

IF you have not done something to the PC because you have deleted the recovery partition, you might be able to restore is using these free partitioning tools:

Retrieve data in 3 steps with MiniTool Power Data Recovery free Edition - MajorGeeks

Best free Partition Manager for Windows | MiniTool Partition free

IF those who do not work, the only other way is to restore your PC to its original state using HP recovery media.

It is a set of DVD and a CD or a USB key, which will erase the hard drive (removing all data, applications and settings, reinstall the original OS, drivers and utilities for HP. In some cases, you will be able to order a USB instead of discs.  You must order at HP; they cannot be downloaded.

You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers

Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update".  If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entry and click on order to press for more details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

If HP no longer provides a recovery media for your model, a few other sites, you should check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

Good luck

Tags: Notebooks

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    I'm a volunteer and I do not work for, or represent, HP.
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