HP ENVY 15-j058ca Notebook PC... gets muted

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• Short hard drive DST fail – HP ENVY m6-1155eo Notebook PC

  Hello

  I'm laptops: HP ENVY m6-1155eo Notebook PC, I use Windows 8.1 64-bit
  
  My hard drive is causing my computer to freeze and a lot of blocking problem, which makes my computer unusable because I use it for audio work and a LIVE audio work. So I checked it with the disk self-test
  and he got this:
  
  Failure ID: GLG8XX-6A270T-XD7X1F-60UM03

  did some research and I couln can't find anything. What it means? Do I have to replace the HARD drive?

  Thank you
  ALF

  Yes, the hard drive must be replaced. If you are still in warranty HP will send a replacement. If it is not in warranty, you can buy a SATA notebook hard drive retail. Don't forget to get one with a capacity at least as large as the original 750Go hdd to use HP recovery discs to reinstall your operating system and software. It may be more grand, but of no small ability.

• HP ENVY m6 - 1188ca Notebook PC: HP ENVY m6 - Hard Drive short DST check FAILED

  Hi there, I get the following start-up error message.

  HP ENVY m6 - 1188ca Notebook PC

  Short hard drive DST Check: FAILURE

  FAILURE ID: GU71BT-6AA892-XD7X1F-60RK03

  Restoration of the system, cooling system, auto repair, no recovery option seems to work. I get to the screen only and cannot get into Windows.

  Is this a problem of material strictly for some? What are my options and next steps? Laptop went from warranty.

  Thanks in advance for any answers.

  

  Last UPDATED October 19, 2016 - I now get this screen when the laptop is turned on.

  

  New laptops are much more fast and pleasant. If your budget by all means, treat yourself. You could fix your old for around $ 100 may - $50 - $60 for a hard drive and about $40 for a recovery media.

• HP ENVY 17-j005tx Notebook PC, AccelerometerSt.exe - open pop - start up of the system error

  Hello

  I use a HP ENVY 17-j005tx Notebook PC with the latest installed Windows 8.1.

  Whenever I start my computer, I get the following pop-up message:

  "AccelerometerSt.exe - system error - cannot start the program becaue mfc110u.dll is missing on your computer. Try reinstalling the program to fix this problem. »

  I don't know how to fix this? There are a lot of questionable research sites that offer downloads for these "missing files" but I'm sure that's not the solution.

  Could someone possibly offer me some advice of bette?

  Thank you in advance.

  Hello

  The missing dll is part of HP 3D DriveGuard - you can download and reinstall this software from the following link.

  http://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63786.exe

  Kind regards

  DP - K

• HP ENVY 17-j184na Notebook PC: problems of wireless connection on the new laptop

  I bought a new laptop a few days ago and tried to connect to the network without wire in our apartment for 2 days but nothing helped.

  So far, I did the following steps:

  -Restore the system to factory settings.

  -Powercycled the network.

  -Reset the TCP / IP / catalog Winsock.

  -Checked and changed the stop option.

  -Re-installed and updated all the drivers of network.

  -Started in SafeMode w / networking and still unable to connect.

  -Ran all 3 windows solve problems and the problem of internet connection of HP.

  -Updated the BIOS with the latest version of the driver.

  I created my own personal hotspot using my phone and managed to connect very well, so I think that maybe that's a problem with my laptop to connect to my router, but everything else connects very well.

  I have an ethernet cable connected and has associated with perfectly too.

  My laptop is a HP ENVY 17-j184na Notebook PC and my wifi specifications are

  Manufacturer: Broadcom
  Description: Broadcom BCM4352HMB 802.11ac adapter Wi - Fi 2 x 2
  Driver version: 6.30.223.221
  Physical address: 40-E2-30-BF-F0-0D

  Modems are involved as much as I have the following (my apologies in advance, don't know how it's called technically, but it's the same one as in the photo):
  http://www.broadbandchoices.co.UK/guides/hardware/sky-broadband-routers

  I don't know if that helps, but also sometimes the connection does not appear in my list of connections, but it is very rarely, about 3 - 4 times in the last 2 days.

  If anyone could offer advice that could help I would really appreciate it and if someone needs additional information then please let me know (and possibly let me know how I could get this information).

  Thank you in advance for anything

  Hi all

  Problem has been resolved.

  Just in case someone else has the same problem, if you try to connect to a router and it communicates but don't connect does not then it might be a problem with the frequency to which you are trying to connect.

  In this case, my laptop could connect only to a 5 GHz frequency but my router was capable of a frequency of 2.4 ghz, so he was able to connect to all the rest but not that. (Particularly if you use a hub SKY).

  The problem has now been resolved by buying a wireless adapter card that plugs into the USB port. If you don't need to buy a Please make sure that buy you one with dual band capabilities.

  I hope this helps someone in the future!

  Best regards

• My ENVY 17-j092nr Notebook PC flicks or vibrates randomly on the log screen Windows and other software

  Im a pc user ENVY 17-j092nr Notebook PC (windows 8.1 with all the drivers) and the OS updates works very well, however sometimes im getting an annoying error that allows windows vibrates like crazy, the problem is a little weird to explain, it makes the BAR on explorer.exe folder flick and other executives 'content' of several software Firefox for example the top bar which is orange starts helpeless flick, or in vlc, it even move, and then the worst on the windows log screen, which makes my movies quick photo from the left to the centre several times per second, making it impossible to write any Password and its annoying when especilly simple pass off work (problem happens very often, but I'm not complaining here).

  The thing I've tried:

  -Change of mouse and video installation, screen, mouse and other dirvers in addition to their update.

  -With the help of build of Windows and external software trouble and repair ultilities.

  Updtading - OS (why? dk but I tried alternatives).

  -Electricity disconnection when this occurs (as sugested in other forums), did not work.

  -Clean the fan and avoiding any external particle on the laser mouse.

  Well well, not that im complaining about the laptop, which work very well over a budget, like it, it's just that the error which bug my HP to be good (if not perfect) experience, please someone help on this im looking forward to HP service work to help me fix this problem for good, is really annoying, especially when you try logging thx.

  I'm not Dunidar thank you for you time to grow another, I opened the cover of portable and yes I found a few in there, dead ants cleaned that upward I don't mind much about warranty or anything like that in any case thank you for your attention, you did a wonderful job help here , the problem has not demonstrated again the science I did it this morning so I think the ants where to do this kind of electric bridge I guess I DK much to this topic but, once again, thx for you excellent support cheers.

• HP ENVY m6-n113dx Notebook PC: update the BIOS F.22A and keyboard

  Hello

  I was hoping that over time someone would have posted something with a similar problem, I have, but its been a while so I guess I would ask and I hope an answer and I hope I'm not the only one experiencing this problem.

  Awhile back, I upgraded my laptop BIOS (HP ENVY Notebook PC m6-n113dx) from F.21A to F.22A, who apperently offers improved performance of the internal keyboard. After the update, nothing seemed very different. However when I play a game and press a key on the keyboard, the charater would sometimes get stuck on this action of the key as if she was held down. Usually, I just press the button again to stop this action, although this has become an embarrassment.

  I've been reading the forums and found a lot of options for apperently decommissioning of your BIOS to earlier versions, but I would like to know where I can find a how to or may downgrade my BIOS of F.22A to F.21A, especially for my laptop.

  Thanks in advance

  Hello @BCC119922,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

  I understand that you have a problem with the keyboard and wanted to help you!

  This is possible, and you can find the drivers for your product here:

  Drivers - HP ENVY m6-n113dx Notebook PC (ENERGY STAR)

  Select your operating system and then find the BIOS category.  In this drop-down list, you will see the BIOS update for F.22.  You should be able to choose the previous versionsto the right Details.  This will allow you to access and download version F.21 A.

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• HP ENVY 15-k004ne Notebook PC: update BIOS version for HP Envy 15

  Hello

  My operating system is Windows 10 and F.03 InsydeBIOS version.

  On the download software & drivers Hp site, there is no BIOS listed for my laptop for Windows 10.

  However, for Windows 8.1, F.07 BIOS version is listed for my computer laptop than the last.

  http://support.HP.com/us-en/drivers/selfservice/HP-envy-15-K000-notebook-PC/6936206/model/7185540?SS...

  Can I update?

  Hi @ShreyansJ,

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.
  If you are unfamiliar with the operation of the function of private messages of the Forum, this post has instructions.

• HP ENVY m6-1104se Notebook PC: Please help I want this driver on Windows 7-64 bit

  Hello
  I want to help this AMD 7670 M 2 GB driver
  I can't find the driver for windows 7-64 bit
  Portable model...
  HP ENVY m6-1104se Notebook PC
  I want to get on this driver for Windows 7-64 bit
  Please help I want this driver on Windows 7-64 bit

  Hello:

  You need the graphics driver, and it will also install the graphics card intel too.

  This package provides the AMD graphics driver high definition (HD) and Catalyst Control Center for models of laptop computers that are running an operating system supported. For laptops equipped with switchable graphics modes, this package contains the drivers for the two graphics (GPU). Switchable graphics allow users to switch between a graphical power mode (normally used under the power of the battery) and a mode of graphics performance. If the video output high-definition multimedia interface (HDMI) is supported, this package also installs the HDMI Audio Driver.

  File name: sp56948.exe

• HP ENVY 17-3001er: updated graphics card on HP ENVY 17-3001er Notebook PC

  Hi, I use HP ENVY 17-3001er Notebook PC and video card is not powerful (Radeon (TM) HD 7690 M XT), so someone knows I can upgrade my laptop?

  Homer7709 wrote:

  Hi, I use HP ENVY 17-3001er Notebook PC and video card is not powerful (Radeon (TM) HD 7690 M XT), so someone knows I can upgrade my laptop?

  Hello

  I don't think anyone can. The vga is soldered to the motherboard and the only way to get a more powerful vga is replaced by a Board of Directors with a more powerful vga onboard (usually the same chip with more memory). Unfortunately there must be a compatible card available for laptop and it wouldn't be enough as an upgrade anyway. These cards are also quite expensive and not worth the investment in my opinion. Get a new laptop.

• HP ENVY 15-j011dx notebook PC

  Hi I have and HP ENVY 15-j011dx Notebook PC when I got it with windows 8, there beats audio, but since I downloaded windows 8.1 I lost it

  Hello

  Try the following.

  Download IDT Audio Installer on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63555.exe

  One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  When finished, restart the laptop.

  Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once done, check if "Beats Audio" is now displayed in the windows control panel.

  Kind regards

  DP - K

• sound on HP ENVY 15-j035eo Notebook PC problems

  Hello

  I have a HP ENVY 15 - j035eo Notebook PC and suddenly all his disapered.

  I've updated to windows 8 to 8.1 worked sound for a 1-2 weeks

  .

  When I click on the speakers says (translated from Swedish ;-))

  "Sound upgrades for the following problems: speakers/headphones (IDT High definition audio codec)". ""

  Nothing to do but restart W8 and start over? BTW, I hate W8 ;-)

  Hello

  Try the following

  Download IDT Audio Installer on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63555.exe

  One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  When you are finished, download and reinstall the Chipset driver at the following link.

  Chipset Driver - Windows 8.1

  Once the reinstallation is complete, shut down the laptop by pressing the SHIFT key when you click Shutdown to temporarily prevent a hybrid boot.  Then disconnect the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

  Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

  Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click the Set Default button - check if you now audio.

  Kind regards

  DP - K

• HP ENVY 15-j083ca notebook PC

  I just bought a laptop HP ENVY 15 - j083ca Notebook PC. I upgraded to Windows8.1 Pro. Now some drivers need to be reinstalled, but when I go to the support page I can't find my model of laptop there. HP ENVY 15 - j084ca Notebook PC is precisely there as well as others but not my only.

  How can I get the drivers for my laptop, I bought at Costco, Canada (Ontario)

  Hello:

  Look at the page of product for the j084 model specifications.

  If the hardware is the same (Intel, Intel graphics card), you can use the drivers provided by the j084.

  They will be exactly the same as those you need for your model.

  Drivers Windows 8.1 will be unavailable for at least a week, however.

• HP ENVY TS m7 Notebook PC - screen white/black

  HP ENVY TS m7 Notebook PC - what cable HDMI for portable TV screen becomes black and white.  How to get picture two on TV 7 laptop screen.  Thank you.

  Hello

  Press f4, use the arrow keys to highlight "Duplicate" and press ENTER.

  Kind regards

  DP - K

• HP ENVY 17-j011sg Notebook PC: HP ENVY 17-j011sg based free spare battery parts

  Hello

  I'm very angry because I need to change the battery (security expited in January 2016) and in all the links of 1000 HP, I can't find the number. HP could make it more complicated, but there is no way.

  At the end of the spare parts site https://parts.hp.com/ there is no battery number to buy. I need to buy the keyboard too, because there is missing it B... and I can't find my product number.

  One could look at which is the number of spare parts to buy:

  Keyboard and batery:

  Modellnr. : E8P11EA
  
  Seriennr. : [Personal information]
  
  HP ENVY 17-j011sg notebook PC

  In the end, I have a very bad image of this structure (if I need to buy another laptop, you can be sure that I won't buy HP).

  Thank you

  (if someone can tell HP that is really not easy for the user, might be nice)

  Spare part number

  710417 001

  Description:

  6 cell, 62WHr 32.8AH Li - ion

  Please select 3 Illustrated catalogue of spare parts under the table of contents.

  http://h10032.www1.HP.com/CTG/manual/c03922401

  Hope this helps, for other queries in response to the post and feel free to join us again

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  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  GBL84

  I'm not an employee of HP