HP ENVY TS m7 Notebook PC - screen white/black

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• Screen white/black IDK. NEED help. __

  Recently, my computer has a black screen IDk. But it turns on but the screen is black and when I usually hit the caps lock keys it turns on but know that it is not help me please! AS SOON AS POSSIBLE

  Anything either at this point is a total guess. It is only 8 months old, you have a guarantee before retreating to.
  It could be something simple or very difficult, depends on however it doesn't look like material.

  Check the methods in solving the problems just in case you can do one of them.
  Rob - bicycle - Mark Twain said it is good.

• Laptop of HP Envy m6: get Notebook but screen shows "HP" logo then turns off

  Hello

  I restart my laptop after an update, and now the screen is blank after brief showing the HP logo.  I've been troubleshooting for

  http://support.HP.com/au-en/document/c03518165

  but have not been able to make the module memory reset again.

  None of the other items on the paper helped, can anyone suggest how to fix this?

  Hi @nicole-85 .

  You could try a refresh of Windows 8. Please read the entire document before performing. This could restore all the settings on the PC.

  Note Remove all USB devices. Disconnect all devices of non-essential, as these can cause some problems.

  Thank you.

• U41-70 laptop flashing screen white/black

  my screen on my laptop u41-70 flashes black when the screen up and down moving (no problem while the screen is stable, but want to solve the problem before he gets really bad)

  Leif, Norway

  Good day and welcome to the community.

  Your description looks like a video cable that is loose or damaged. If your machine is under warranty, I suggest that you contact the Service (info below) to discuss.

  For reference, here's the manual of your equipment: https://download.lenovo.com/consumer/mobiles_pub/lenovo_s41-35_s41-70_s41-75_u41-70_hmm_201503.pdf if you do not see what he is to say - and re-Assembly.

  I hope this helps a little.

  Kind regards.

• My ENVY 17-j092nr Notebook PC flicks or vibrates randomly on the log screen Windows and other software

  Im a pc user ENVY 17-j092nr Notebook PC (windows 8.1 with all the drivers) and the OS updates works very well, however sometimes im getting an annoying error that allows windows vibrates like crazy, the problem is a little weird to explain, it makes the BAR on explorer.exe folder flick and other executives 'content' of several software Firefox for example the top bar which is orange starts helpeless flick, or in vlc, it even move, and then the worst on the windows log screen, which makes my movies quick photo from the left to the centre several times per second, making it impossible to write any Password and its annoying when especilly simple pass off work (problem happens very often, but I'm not complaining here).

  The thing I've tried:

  -Change of mouse and video installation, screen, mouse and other dirvers in addition to their update.

  -With the help of build of Windows and external software trouble and repair ultilities.

  Updtading - OS (why? dk but I tried alternatives).

  -Electricity disconnection when this occurs (as sugested in other forums), did not work.

  -Clean the fan and avoiding any external particle on the laser mouse.

  Well well, not that im complaining about the laptop, which work very well over a budget, like it, it's just that the error which bug my HP to be good (if not perfect) experience, please someone help on this im looking forward to HP service work to help me fix this problem for good, is really annoying, especially when you try logging thx.

  I'm not Dunidar thank you for you time to grow another, I opened the cover of portable and yes I found a few in there, dead ants cleaned that upward I don't mind much about warranty or anything like that in any case thank you for your attention, you did a wonderful job help here , the problem has not demonstrated again the science I did it this morning so I think the ants where to do this kind of electric bridge I guess I DK much to this topic but, once again, thx for you excellent support cheers.

• HP Compaq Notebook 15-s007TU: white screen

  Hello

  I bought a new

  Computer laptop 15-s007TU (4th Gen Ci5 / 4GB / 500 GB / Win8.1) laptop.

  just 1 month from flipkart.

  He began to create problems.

  When I start it up, it allows me to enter the password and then the screen becomes black and useless.

  I empty the battery and once again tried to connect but no help.

  Still restart also do not help. They are not ready to replace or taking the laptop because it exceeded the permanence of replacement of 10 days.

  Can someone please suggest.

  Hello

  Try this and let me know.

  Boot the computer normally and log.

  Black screen, hold down the ctrl and alt keys and press delete.

  Select Task Manager.

  At the bottom left, select details (if it is not already selected).

  Click in the header of column Nsoul to organize the processes in alphabetical order.

  Look for an entry called to run once Wrapper (RunOnce.exe) - If you see it listed, right-click on it and select end task.

  The office is now show?

  If this is the case, download Autoruns on the following link and save it in your downloads folder.

  http://download.sysinternals.com/files/Autoruns.zip

  When you have that, open your download folder, right-click on the folder zipped to Autoruns, select "extract all...". "and in the next window, click Extract.

  A new window will open displaying the extracted content.  The application you must launch is the 2nd in the list (in format autoruns 636ko) but this by right clicking on it and selecting 'Run as administrator' -click 'Yes' to the uac prompt.

  Scroll down the list until you find the entrance to RunOnce (it may well be 2 entries) and Remove the tick (s) in the box next to it.

  Restart computer and see if it boots now on the desktop.

  Kind regards

  DP - K

• HP ENVY 17-j011sg Notebook PC: HP ENVY 17-j011sg based free spare battery parts

  Hello

  I'm very angry because I need to change the battery (security expited in January 2016) and in all the links of 1000 HP, I can't find the number. HP could make it more complicated, but there is no way.

  At the end of the spare parts site https://parts.hp.com/ there is no battery number to buy. I need to buy the keyboard too, because there is missing it B... and I can't find my product number.

  One could look at which is the number of spare parts to buy:

  Keyboard and batery:

  Modellnr. : E8P11EA
  
  Seriennr. : [Personal information]
  
  HP ENVY 17-j011sg notebook PC

  In the end, I have a very bad image of this structure (if I need to buy another laptop, you can be sure that I won't buy HP).

  Thank you

  (if someone can tell HP that is really not easy for the user, might be nice)

  Spare part number

  710417 001

  Description:

  6 cell, 62WHr 32.8AH Li - ion

  Please select 3 Illustrated catalogue of spare parts under the table of contents.

  http://h10032.www1.HP.com/CTG/manual/c03922401

  Hope this helps, for other queries in response to the post and feel free to join us again

  * Click on the white button on the right to say thank you Thumbs Up *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  GBL84

  I'm not an employee of HP

• HP ENVY m6 - 1188ca Notebook PC: HP ENVY m6 - Hard Drive short DST check FAILED

  Hi there, I get the following start-up error message.

  HP ENVY m6 - 1188ca Notebook PC

  Short hard drive DST Check: FAILURE

  FAILURE ID: GU71BT-6AA892-XD7X1F-60RK03

  Restoration of the system, cooling system, auto repair, no recovery option seems to work. I get to the screen only and cannot get into Windows.

  Is this a problem of material strictly for some? What are my options and next steps? Laptop went from warranty.

  Thanks in advance for any answers.

  

  Last UPDATED October 19, 2016 - I now get this screen when the laptop is turned on.

  

  New laptops are much more fast and pleasant. If your budget by all means, treat yourself. You could fix your old for around $ 100 may - $50 - $60 for a hard drive and about $40 for a recovery media.

• Satellite L10-192: Video Out (TV screen is black and white)

  Hello

  I recently bought a new notebook Satellite L10-192, and I have trouble with the video out of service.

  The image on the TV screen is black and white. I have read and followed the instructions of the manual (indicate the video mode PAL B, etc.), but it is always black and white.

  I have Win XP Pro without Service Pack.

  Anyone has any advice on this problem? Can I change the resolution or color depth or install Service Packs? Or a Toshiba from the factory CD utility?

  Thanks in advance,

  Zoltan

  Hello

  In my opinion, your settings on the laptop are right but please check your TV also. I put t know if your TV is a S-video port or you use a S-video adapter. Please check menu TV. Maybe it's for S-video option in the port.

  If the TV doesn't have a S-video port, you can connect your unit as follows:
  (1) SVID-adapter that brings back the color! It works with any device with an s-video signal through a plug 4-pin or 7-pin. http://www.s-vid.de/images/SVID.gif
  (2) SCART - / adapter S-video http://www.mediaatlantic.com/product.php/366/1142//8aa0b1bbaf6020c785221873b2a985bd

  Good bye

• TouchSmart HP ENVY 15-j040us Notebook PC-problem with internet gambling after upgrade to 8.1 windows

  I have a HP Envy 15-j040us Notebook PC Touchsmart is currently using 8.1 64-bit windows.  I play 2 Farmville on Facebook.  I started having problems after installing Windows 8.1.  My mouse hesitates and reluctant game and I can barely move on the screen.  I am not real computer savy but can follow directions if you can just tell me what I need to do to correct this.  Everything on the screen is just very slow and the mouse does not seem to want to go where I'm pointing to it.

  Hello @aodom ,

  Welcome to the HP Forums!

  I see that you have any questions, play Farmville 2 since the update to Windows 8.1.

  First, update the drivers for your graphics (GPU) with the following download: driver Intel graphics high definition (HD).

  Once you have done this, update Adobe Flash player plugin with the following download: Adobe - Flash Player

  Once you have updated the GPU and the Flash Player, disable hardware acceleration for Flash on your laptop:

  1. Right click any where on the Farmville game once it has loaded.
  2. Select settings.
  3. Make sure that you are on the tab display/graph (see image below).
  4. Clear the check box to enable hardware acceleration if it is available. If you are prompted to activate the control of your webcam or microphone that these steps do not apply because the game is not trying to use the acceleration.

  

  Let me know if it helps.

• Short hard drive DST fail – HP ENVY m6-1155eo Notebook PC

  Hello

  I'm laptops: HP ENVY m6-1155eo Notebook PC, I use Windows 8.1 64-bit
  
  My hard drive is causing my computer to freeze and a lot of blocking problem, which makes my computer unusable because I use it for audio work and a LIVE audio work. So I checked it with the disk self-test
  and he got this:
  
  Failure ID: GLG8XX-6A270T-XD7X1F-60UM03

  did some research and I couln can't find anything. What it means? Do I have to replace the HARD drive?

  Thank you
  ALF

  Yes, the hard drive must be replaced. If you are still in warranty HP will send a replacement. If it is not in warranty, you can buy a SATA notebook hard drive retail. Don't forget to get one with a capacity at least as large as the original 750Go hdd to use HP recovery discs to reinstall your operating system and software. It may be more grand, but of no small ability.

• Satellite Pro L40 - 15A - Windows XP screen white when the cover is open

  Hey,.

  So when I closed the lid on my laptop for a while and then reopen the lid, the screen remains white (black). The only way I found to get back on the screen is to re-boot.
  In power management, I put 'Status quo' for when I close the lid on my computer and power management is ' Always on '.

  I have the latest Bios and updates to the system.

  Satellite Pro L40 - 15A
  winXP

  Any help appreciated.

  Hi ib1.

  You use the version preinstalled Windows from Toshiba or is it your own installation?

  What to update the display driver? Take a look at the Toshiba page for the new display driver:
  http://EU.computers.Toshiba-Europe.com > support & downloads > download drivers

  Don t forget to look in the * archives * on Toshiba page because this model is a little older, so all of the downloads are moved in archive.

  Check this box!

• I need drivers TouchSmart HP ENVY 15-j021tx Notebook PC

  I need the drivers for my TouchSmart from HP ENVY 15 - j021tx Notebook PC i7 windows 8.1

  Hello:

  Here is the link to the page of the W8.1 driver for your laptop.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4158 & LC = on & CC = US & DLC = in & sw_lang = & Product = 5390972

• HP ENVY 17-j005tx Notebook PC, AccelerometerSt.exe - open pop - start up of the system error

  Hello

  I use a HP ENVY 17-j005tx Notebook PC with the latest installed Windows 8.1.

  Whenever I start my computer, I get the following pop-up message:

  "AccelerometerSt.exe - system error - cannot start the program becaue mfc110u.dll is missing on your computer. Try reinstalling the program to fix this problem. »

  I don't know how to fix this? There are a lot of questionable research sites that offer downloads for these "missing files" but I'm sure that's not the solution.

  Could someone possibly offer me some advice of bette?

  Thank you in advance.

  Hello

  The missing dll is part of HP 3D DriveGuard - you can download and reinstall this software from the following link.

  http://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63786.exe

  Kind regards

  DP - K

• HP Omni 120-1050xt: screen goes to red, green, blue, white, black after upgrade to Windows 10

  When the PC is idle, the screen turns red, green, blue, white, black, and every time I need to turn off the machine. He said "best driver for your device is already installed" - Intel HD Graphics. I tried to uninstall, install.

  Greetings,

  HP not support your PC when you run Win 10.

  I suggest that use the "Go Back " process win 10 ASAP.

  If this is not possible because of your graphics problems you'll have to do a restore to factory HP.

  I can help you more with this if you wish.

  If the upgrade was forced on you there are ways to stop the involuntary update.

  Let me know if you need further assistance.

  Jay