HP Envy 15-k204na: update the driver fingerprint sensor fingerprint validity cannot be installed

I have a HP Envy 15 - k204na laptop, recently updated since Windows 8.1 for Windows 10.

Following the update Windows 10, tune tuning showed a number of updates and I've updated them except the last one on the list - validity Fingerprint Sensor Driver Update - it is impossible to install.

I have tried to install the update, but it back with a messaged Installation failed us.

I tried this several times, after having re-boots, and he still fails to install.

How can it be fixed so that this update (see HP Support Assistant 4.7) installs propoerly.

A solution to this is urgent.

Thank you in anticipation of a resolution.

@EckC_25

Your computer:

Laptop HP ENVY - 15-k204na (touch) (ENERGY STAR)

Your validity sensor driver:

File name: sp72143.exe

Communicate details

Exit the: August 5, 2015

Version 4.5.289.0 Rev.A

You can try:

Remove the driver from Device Manager > restart > install new drivers

======================================================

Reference:

HP SimplePass upgrade instructions

Read the first page: Dragon Document guidelines

See the Section:

  • 3 reinstall the existing fingerprint driver
    • Install and Delete 3D option Driver

Tags: Notebooks

Similar Questions

  • lost the external monitor feature: NVIDIA GeForce GT 330 M video card needs to update the driver in El Capitan?

    Hello
    Apparently Apple no longer supports the NVIDIA GeForce GT 330 M 256 MB and did not update the driver in the operating system to account for its recent update Linux (below)? What is a macbook pro user to do? I know my MBPro is now 5 years - but with an i5 and 8 GB of RAM I think I shouldn't need to take immediately for new?
    Running any video seems to disrupt communication between my Vizio E240AR and MBPro - El Capitan OS (with NVIDIA GeForce GT 330 M 256 MB).  Power cycling the monitor and then force the MBP via a modification of the resolutions seems to temporarily improve the issue - until I have run video or insist on graphics card memory.

    Model name: MacBook Pro

    Model identifier: MacBookPro6, 2

    Processor name: Intel Core i5

    Processor speed: 2.53 GHz

    Number of processors: 1

    Total number of cores: 2

    (By heart) L2 Cache: 256 KB

    L3 Cache: 3 MB

    Memory: 8 GB

    Processor speed of interconnection: 4.8 GT/s

    Boot ROM version: MBP61.0057.B11

    Version of the SCM (System): 1.58f17

  • Question about updating the driver for the graphics card Intel HD on satellite C series

    This keeps coming up when I use the 2.5 Update utility driver Intel (r)

    "A custom computer manufacturer driver is installed on your computer.
    The Intel Driver Update utility is not able to update the driver. Install a generic Intel driver
    instead of the custom computer manufacturer driver may cause technical problems.
    Contact your computer manufacturer for the latest driver for your computer.

    Should I change "Driver from the computer manufacturer custom" for the generic last by (a "driver Intel) - https://downloadcenter.intel.com/

    I'm looking for the option that gives the best fps

    Intel HD Graphics Info:
    http://prntscr.com/b6ujgb
    System information:
    http://prntscr.com/b6ukbs

    I have to install the driver manually, with exe it will not work.

    http://www.Intel.com/content/www/us/...000005629.html

    1. Download the graphics driver ZIP file. Unzip the file to a designated location or folder.
    2. Open the Device Manager:
    3. For Windows 8 and 8.1 Windows: press the Windows and X keys simultaneously.
    4. For Windows 10: Right mouse click on the Windows Start icon
    5. Click Yes when you are prompted for permission to the user account control.
    6. Expand the display of the maps section.
    7. Right click on the entry of Intel® graphics and select Update driver software.
    8. Click Browse my computer for driver software.
    9. Click Browse and select the directory where the driver files.
    10. Click Next. Drivers are being installed.
    11. Restart the computer when you are prompted.
  • Update the Driver Mobile Intel HD Graphics for HP Pavilion dv6-6192sl Entertainment Notebook

    I need to install a management program for the photos, but do I have to update the graphics card Mobile Intel (R) HD Graphics Driver 8.830.6.1000 version day March 15, 2011.
    When I update I get this message:
    -Graphics driver
    A detected product Intel® graphics processor 3000
    Driver 8.830.6.1000
    The computer installed a custom driver from your computer manufacturer. The Intel driver update utility is not able to update the driver. Install a generic Intel driver instead of the driver from the computer manufacturer custom can cause technical problems. For more information on the latest driver for your computer, contact the manufacturer of the computer.

    In the link to the HP driver update, I found this update:
    communicate details
    Exit the: 12-04-2012
    Name of the file:
    sp55098.exe [1/1, 84.82 M]
    Version: 8.15.10.2476
    Compatibility:
    Microsoft Windows 7 (64-bit)

    When I install it I get an error message: "the system has no minimum requirements for installing the software.

    the facility includes:

    System requirements:

    Supported devices and features
    Intel HD Graphics Family

    Operating systems
    Microsoft Windows 7 Home Basic Edition 64
    , Microsoft Windows 7 Edition Home Premium 64
    , Microsoft Windows 7 Professional Edition 64
    Microsoft Windows 7 Ultimate edition 64

    Currently, my laptop has Windows 7 Home premium 64-bit operating system requirements what is missing for the upgrade?

    I'm Italian, I hope that I have translated well!
    Thank you

    Here are the specifications of your HP Pavilion dv6-6192sl Entertainment Notebook computer. Based on the specifications, this model supports "HP Switchable Graphics". Intel driver was will refuse to install it because of the customization of HP. The provided HP driver Intel you have downloaded and tried to install is for the models that have no switchable graphics. The graphics driver AMD high definition (HD) is the pilot of the only viable solution because it contains the AMD and Intel drivers needed for your computer.

    An option that is very popular with people who want more drivers, is the third-party provider http://leshcatlabs.net/.  -I recommend read you and well understand why driver signature enforcement must be disabled to load these drivers and what risks it may pose. You may also consider reading this HP Forum thread titled How can I use the latest drivers for my ATI/AMD card?

    Please click the White Star of KUDOS to show your appreciation

  • I get the blue screen in the LR development mode, even though I have updated the driver for the graphics card on this new laptop. It's an AMD Radeon R5 M335 4 GB memory DDR3, core i7 6th gen processor. What should do?

    Hi guys, I get the blue screen in the LR development mode, even though I have updated the driver for the graphics card on this new laptop. It's an AMD Radeon R5 M335 4 GB memory DDR3, core i7 6th gen processor. What should do? Thank you

    This Eizo has a normal resolution of 1920 x 1200 pixels. I expect not to see a lot of benefits of using the GPU. You really see the advantage to screens that are at least 4K (3840 x 2160 pixels) or more. On small screens, you can see some benefits with smoother updates if you ONLY use the base sliders to develop. If you use brushes, turning on the GPU can actually slow you down a bit. In most cases, loading images in develop is also slower when you activated! There are a few illustrative notes to an engineer from Adobe that you can read here: notes for Lightroom CC GPU (2015) in order to better understand what is happening. Currently, in most cases, I recommend leaving off the coast. I think that Adobe is trying to improve and have more cards supported, but it is not yet completely there.

  • While trying to update the drive, I get error 2753.  The file 'acrosup64.dll' is not marked for installation.

    I get an error trying to update the drive that is suggested by creative cloud.  Error 2753.  The file 'acrosup64.dll' is not marked for installation.    I tried to uninstall and re - install drive, but when it's time to update again, I get the same error.  Is there a solution or get around it?

    Hi freddiebegood,

    Please see this KB for the solution https://helpx.adobe.com/acrobat/kb/error-internal-error-2753-install.html.

    Kind regards

    Nicos

  • NVIDIA will update the driver for quadro 4000 for mac? When?

    NVIDIA will update the driver for quadro 4000 for mac? When?

    Not sure when / if they will make an update of the Quadro 4000 driver, but I've been running the current driver with no problems.

    Have you problems? If Yes, please explain.

    Here are links to the latest version of the driver:

    http://www.nvidia.com/object/MacOSX-CUDA-5.5.28-driver.html

    http://www.nvidia.com/download/driverResults.aspx/68439/en-us

    Thank you

    Peter Garaway

    Adobe

    Premiere Pro

  • I want to connect my Macbook Air (IOS 10.9.5) with my amp stereo House (TEAC I-501DA), which has a USB connection. I followed the steps described in the manual TEAC to install the driver and my Mac says it is installed correctly, but it does not appear I

    I want to connect my Macbook Air (IOS X 10.9.5) with my amp stereo House (TEAC I-501DA), which has a USB connection. I followed the steps described in the manual TEAC to install the driver and my Mac says it is installed correctly, but it does not appear as an option in the preferences/system sounds.

    Version 1.1.2.2 El Capitan driver support, then why don't upgrade you your MacBook Air to El Capitan?

  • I've updated the cs6 camera raw and now cannot see the metadata of the camera I used to see and can't find it in photoshop itself.

    I updated the cs6 camera raw and now cannot see the metadata of the camera in the first I used to and do not at all see in photoshop.  This can be corrected?

    What operating system do you use?

    If your using a mac operating system

    http://helpx.Adobe.com/bridge/KB/ACR-84-bridge-CS6-metadata.html

  • How to solve this problem: we encountered the following problems: creative cloud desktop cannot be installed. (Error code: 1).

    We encountered the following problems: creative cloud desktop cannot be installed. (Error code: 1).

    Code 1 https://forums.adobe.com/thread/1434528

  • I download creative cloud but I can't open it, it gives me a massage ' we encountered the following problems: creative cloud desktop cannot be installed. " (Error code: 1) ".

    I download creative cloud but I can't open it, it gives me a massage ' we encountered the following problems: creative cloud desktop cannot be installed. " (Error code: 1) ".

    Hi Wojood,

    You can follow the article: error: "unable to install". Creative Cloud Desktop which will allow to get this issue fixed.

    Let us know if you face more problems with this.

    Thank you

    Yann Arora

  • HP Envy 14-J009tx: updating the Nvidia driver is blocked?

    So, I bought this laptop last month, and I tried updating the Nvidia graphics driver for the last of the 347.52 version supplied with it. I opened the GeForce experience app to update, it tells me that it is impossible to connect to Nvidia. Not still even though I changed my home network to the endearing phone, it won't let me update, saying that it cannot connect to Nvidia and I should try again later. I also checked the firewall and AVG (I changed the antivirus immediately after purchase) and allows the application to access the internet.

    So my question is: is it done deliberately by HP or there may be something wrong with the whole of my ISP? And besides, I am interested in upgrading to Windows 10, will there be any problem with all the app that requires Nvidia? I really need the graphics I want to do a lot of CAD in the future.

    Thanks in advance.

    Hello MalvinVVV ;

    Let me welcome you on the HP forums!

    I read your post on Nvidia driver update and I wanted to help.

    It's generally a BAD idea to update the video drivers laptop NVIDIA (or AMD) because the OEM manufacturers often use specialized versions of video chipsets for which these pilots are not suitable.  The best approach is to update only from the OEM drivers.

    This link is to HP for your PC product page: http://support.hp.com/sg-en/product/HP-ENVY-14-Notebook-PC-series/7771343/model/8524508/drivers

    If you press the check now button, he will see if there is new video HP drivers for your PC, download and install them.  If there is no newer drivers, I would leave it alone.

    In addition, I checked the same page to see if there are drivers HP Win10 and there are.  So, if you decide to upgrade to Win10, you will be able to get drivers HP.

    Good luck

    I'm a volunteer and I do not work for, or represent, HP.
    ========================================================================
    If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!

    If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

  • Update the driver for graphics card for Satellite M30x

    I need to update the video card driver in my Satellite M30X (ATI mobility Radeon 9600/9700). Where can I find the latest version?

    On the toshiba support page, there is only an older version (dic.2004). I already tried to install a feeding at ATI.com but failed (suddenly stops and says that my system does not support this driver). I really need this update...

    Please help me

    Hello

    The driver from the ATI site will not help you. It is generally not possible to install the original graphic drivers from sites of s card on Toshiba laptops manufacturer.
    The Toshiba own graphics drivers are a bit modified and not the same as the original ATI drivers.

    However, the Web omegadrivers.net site provides drivers for ATI and NVidia chips and to my knowledge, it should be possible to install these drivers on your laptop.

    Check just

  • Satellite L10: Mat * a DVD - RAM UJ - 831 S - update the driver or firmware

    Hello
    I bought a Toshiba Satellite L10-194 with a carpet * a DVD - RAM UJ-831 S and I'd like to update. My driver version is 5.1.2535.0 Microsoft (07/01/2001). I have a game I want to install it on my laptop but the CD doesn't recognize is not my DVD-RAM and its freezing point. I also want to know the rate of transfer of this DVD-RAM.
    Thank you

    Hello Daoude

    In my opinion, you have a bad driver. You can find the most recent version of the driver from the official website of Toshiba. The version of the driver for windows xp is 3.1.0.0 (last updated 02/03/05).

    Good bye

  • Satellite Pro L - how can I update the driver chipset?

    I need to update the graphics driver for my 965 chipset. I downloaded what I thought was a driver out of date on the Toshiba site, but when I went to install, I get an error message indicating that my system does not meet the minimum requirements. If I try to install a driver from Intel site, it tells me to get the driver of my manufacturer...

    All tips (dumbed down please) Nice.

    Thank you

    Hello

    Can you please tell us what Satellite Pro laptop computer you have exactly?

    Normally before update you a driver, you must uninstall the old version first. Reboot the laptop, then I recommend that you install the most recent version.

    By the way: I had a similar that I deliver couldn t install new Intel driver. I solved the problem if I install the manual of the driver through the Device Manager and of the Advanced installation routine. I chose the directory driver myself and it worked! :)

Maybe you are looking for

  • Final cut pro to quit unexpectedly

    I use final cut pro to make a slideshow of the meeting. I have downloaded some themes from film studios pixel has never had a problem before you export video will happen to about 30 to 50% then will leave the program. I deleted my preferences and has

  • Satellite P500-153 - a keyboard backlight?

    Hi, I am considering the purchase of the satellite P500-153, but I can't seem to find details about the amazing features. The P500-153 version has a backlit keyboard? Thanks ^^

  • No auto sort on "apply sort field".

    Let's say, for example, some of my songs of Paul McCartney are alphabetically under M because the artist sort field is filled with "Paul McCartney", and others are under P, because the artist sort field is empty. If I manually change the sort field a

  • How to get rid of [many] as my wep page

    How can I get rid of [many] as my web page and remove it from my computer.

  • Question of blackBerry Smartphones to access folders and files in MSN mail with regard

    I'm new to the BB 8900 (received for father's day).  I had previously used a Palm Treo 780.  My mail is via MSN mail. I found it very easy to put in place the BB work with my MSN mail.  I am able to send mail from my BB without problem.  The BB seems