HP ENVY 15 laptop: I want to use scanner printing build - in finger

Hello

I want to use Windows 10 build - in finger print scanner (without using the simple past). In fact, I can add my fingerprint in Windows, but when I try to log in, nothing happens. Simple pass works without problem.

Regarding

HP Simplepass seems to interfere with built in finger of Windows Service. I had the same problem you did.

Since my laptop has refused to install the update for HP Simplepass Assistant HP told me to install, I completely uninstalled HP SimplePass.

Then, I went in the Services pane and restarted the Windows Biometric Service.

Boom, the built in Windows 10 biometric identification elements now work perfectly.

Tags: Notebooks

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