HP ENVY 17-j184nr: to upgrade my network card but do not know if it would be not compatible

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  prospects for bt infinity

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  Hello

  Your question of Windows 7 is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please post your question in the TechNet Windows 7 networking forum.

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  Post edited by: idleRAT

  What is with the local network connection? Have you noticed similar problems link your laptop by using the LAN connection?
  >... but will try next time stops internet connection (probably soon)
  Test it and send feedback.

  At least, you can install original recovery image and test the feature with the factory settings.

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  Hi all! This is my first time asking in this forum so please guide me if I make mistakes.

  I use a Dell Inspiron laptop n5110, and recently I had problems with my wireless internet connection. Most of the time at halfway then I am browsing or buffering videos, my internet would simply cut all of a sudden and it goes to show that its connected, but there is not internet access/no access to the network. Sometimes, it just goes to a network not identified without internet access.

  To resolve this problem, I accessed my disabled device manager then activated my network card and the internet reconnected instantly. However, it was not a permanent solution and the same problem has occurred over and over again, sometimes in succession. I called the guy in charge of my internet and I doubt it's a problem on their side, so I thought it would probably be a problem with my network card.

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  I checked my network card and it shows "this device does not work properly because Windows cannot load the drivers required for this device. (Code 31) ». I hope someone can help me with this. Sorry for the long post as well, I just thought that some of you will want to know what happened before.

  Hello

  Welcome to the Microsoft community!

  I really appreciate your efforts to solve the problem and provide us with the required information that will help us troubleshoot and fix your problem.

  As the error code says, the question arises if the device driver is corrupted and Windows cannot update the drivers for the network card. I suggest you refer to the solution recommended for Code 31 has been provided in the following Knowledge Base article:

  Error codes in the Device Manager in Windows

  In addition, I would suggest trying the following methods and check if the problem persists.

  Method 1:

  According to the error code, I suggest you run the troubleshooter devices & hardware and check if it helps.

  Open the hardware and devices Troubleshooter

  If the problem persists, try the following method.

  Method 2:

  Uninstall and reinstall the network driver from the Dell support site.

  Step 1:

  (a) press the Windows key + R.

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  Step 2:

  Download and install the latest driver from the following link network.

  Drivers Dell Inspiron 15R (N5110, Early 2011)

  Note: Select the Windows 7 as the network and operating system under article of the category.

  Check whether the problem is resolved.

  Additional information:

  Wireless and wired network problems

  Hope this information is useful. Let us know if you need more help, we will be happy to help you.

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  Hello

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