HP-ENVY-23-d200: error no bootable floppy detected or could not start.

Hello, I would be very happy to help of the computer. (I'm not all that tech savvy) even if I know a little.

I have a HP Envy (all in one computer)

Here is a link http://support.hp.com/us-en/product/HP-ENVY-23-d200-TouchSmart-All-in-One-Desktop-PC-series/5359011/...

A few days ago, I noticed a few severe freezing. But I could still on my moms on the computer account. It happened because I had turned off the so-called "WMI provider host" I disabled it because he gave me a super high CPU usage. I also read that it was good to disable. But after that, I wasn't able to get into the account admin without her panic. Finally I had refreshed the computer which helped a lot.

BUT after I had updated to 8.1 (which I have before) I STILL severe freezing. In my attempts to get that to stop, I have completed the tasks that I knew wouldn't freak out my computer. Finally I got fed up with it and tried to factory restore it. BUT during this attempt, my computer freaked out and never finished than restoring plant. He said then that the partition to restore disappeared? After all, I am finally back in the computer said it was fine, and nothing has changed. In order to be smart (for once), I moved everything I had on my external hard drive computer. I also went on the link above looking for updates of pilot thinking that the freezing issue had something to do with it. Had all these installs fact rebooted my computer to receive this error message on ipv4 (ipv6) pxe boot which had not my computer says "error no bootable floppy detected or could not start.»

I then searched a solution for the PXE on error. Finally got in the bios and that oppresses. Saved and put off the computer. To my surprise the error went away but not only no bootable floppy detected or could not start.

Then I went to diagonstics and everything seems to work very well. But my question is "is my hard drive of the computer by train to die?" (I have a deep feeling that is close to death) But not so sure, if the hard drive is not the problem. I was going to just to install a new OS which probably will Windows 10 because I don't have money to buy windows 8.1.

I thank you very much in advance for reading and assistance!

-Mariam

Mariam, welcome to the forum.

Yes, I think that your hard drive is dying. R.I.P.  Here is a guide to help you test using S.M.A.R.T. of the BIOS.  You can enter the BIOS by pressing F10 when the computer starts to boot.

Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

Tags: HP Desktops

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    Portable Bit Map 17.0.1 (2015.5.1 x 001 003 x)-from the file "PBM".

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    Merge HDR Efex Pro 2 2.2.24.12 - from the file "C:\Program Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-bit) \HDR Efex Pro 2.8bf"

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