HP envy 4 pc does not start

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• Desktop HP Envy 700qe: failure motherboard on HP Envy 700qe desktop, does not start

  My computer does not start.  It's the same problem I had in December 2015 still under warranty.  HP replaced the motherboard.  Now (July 2016) is once again, it is beyond the 90 days replacement warranty.  I can buy another motherboard for replacement and install it myself?  If Yes, what is the replacement part that I should look for?  I have Intel core i7-4770 3.4 G 8 M 84w CPU and 2 TB of disk hard.

  You're welcome, @Bobirdie.  Thank you for the additional information.

  This is a refurbished motherboard from Newegg.  Personally, I would have no problem to buy from them.  I bought thousands of dollars of computer components to them.  You can look at the following to see if you can find one for less money.  I think you'd be able to find a new one on ebay.

  If you have never replaced a motherboard, and even if you replaced one, my best advice is take some very good pictures of the motherboard before you start deleting connections.  I normally lable cables on the power supply unit (PSU).  It would be good to take pictures of the connectors to the front of the case, too.  This will save you a lot of frustration later.  It is not difficult if you take your time and I suggest to use an anti-static wristband to make sure you do not damage the components.

  Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

• Envy 17: laptop does not start

  Yesterday, I downloaded the update for Adope Flash fixed zero-day, and in a few hours, my laptop crashed and does not start. Yes, maybe it is not something, but it's the only addition I made for a laptop works perfectly.

  Software HP tries to fix the problem without success. Or go back to a system restore point. An entry stops the process. I have a repair for Windows 7, 64 bit disc, but when the system crashed there is a CD in the drive and having no control, can't do this, unless you can give me the steps to try it.

  The other shows, alternatives HP is a supposedly reduced image recovery affecting the OS, drivers and the software selected. This means that my programs and data remain intact in this process.

  The last alternative offered is to restore the State of the plant.  Any suggestions are appreciated

  @qpen ,

  Hello again.  You have to do is remove the CD-ROM drive in your system, it's usually a screw that holds it in.

  With regard to the recovery he will wipe away your own system so you need to do is to take it to someone to back up your files by removing the hard drive and put it in an external hard drive enclosure.

  I hope that it is of little help.

  Thanks again for posting and have a great day.

• ENVY Touchsmart 15J000: does not start

  My Hp Envy 15 D0D78AV aka the j000

  It has a processor AMD 5750 M and the thing dual graphics.

  Flashing caps lock once every 15 s or indicates that the CPU is not responding.

  I removed the radiator and fan to clean and it starts not since. I bought a new CPU for it and its still does not (yes I put the new Paste on it).

  There was a piece of tape metally who went from the fan on the heatsink that I have more I don't think anything of it. is this some sort of ground causing it to think its overheating?

  I have the power to all the usbs fan works and the HARD drive makes noises so I don't think that the mobo is burned.

  Bassically the screen not turning on it is the fan turns on full speed as usuall and then down and quiet for about 10 seconds or so then gets up to operating speed. and then it just sits there doing nothing just the caps lock blink once every 15 years or more. I don't know what else to do and I can't afford a new laptop and I need for College security literally missed a month ago.

  Help, please!

  Blink codes may look like a bad treatment, but almost invariably, it's really the motherboard. Here you have posted here before that you bought a new processor. Now you have 2 good I'm afraid. And you have this tape to the heat sink. He directs the air on the grid of the fan and without it the laptop will not cool right. But that is irrelevant at the moment until we can get it to the POST.

• HP Envy 15 Touchsmart does not start after the bios update

  I had one laptop touchsmart from HP Envy 15 (initially Windows 8, windows 8.1 now) for about 2 months now and have not had any problems, until a few hours ago I tried to update the bios of my laptop with the hp support assistant. After the reboot, the pc is more would start up and took me to a blue screen with the error SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. Everything that I've done short far from a refreshment or a reset has not worked and if I could I would avoid both that I don't have the bandwidth to download windows 8.1 again.

  HI Calsius:

  Thank you for your query.  I will be happy to help in any way I can!

  After the Windows 8.1 update, did you create a restore point?  If so, you can use to restore from that date and not lose your 8.1 updated.  Some BIOS have an option for a restoration which should not affect your operating system.  I did a search of Microsoft and found this answer click here.   Here is a document on the ' update the BIOS'   click here.»  You did not provide your model number and the HP Envy 15, is a series, so I couldn't get a specific documentation for your computer.  Here is a document on ' computer will start (Windows 8) " click here. If you are able to get your computer running and upward I update all the driversand then create a restore point to return if necessary.  If the Bios update should fail a 2nd time, your restore point will take back you to just before you retried the update. If you were to use the recovery option you need go back to Windows 8, or back to the factory.

  Please let me know if this helped.

• HP envy Phoenix: win 7 does not start with connected external hard drive

  I have a desktop HP Envy Phoenix with i7 chip and an SSD for the OS.  If I connect via USB external drive of 3 TB WD for the backup of the system does not start while it is attached.  The pc seems to be trying to boot from the outside, can't find the OS and does not start.  It will start fine with small external drives connected.  It is the size of the disk? Is there a way to fix this?

  Hello

  The WD drives seem to pose problems of my potential.  I have used other brands such as Seagate and Hitachi without running into problems with external USB drives causing the system to boot.  Maybe it's the USB adapter that I use which does not cause starting problems.

  @tpetras

  I used the adapter HP USB 3, which uses drivers NEC or TI and has never had a problem starting via a USB external (non - WD) readers.

• HP Envy 15: HP ENVY does not start!

  Laptop crashed with page error and blue screen. Now does not start. Followed advice to reset by removing the battery etc etc, but when I power on I just get the wifi switched on continuously (orange) button and the lock button flashing.  Nothing else happens - just a black screen. Why not work to hard reset and what do I do now?

  Hello! Okay, I want you to download this update of the BIOS and then follow this Document on how to solve this problem

  http://ftp.HP.com/pub/SoftPaq/sp66501-67000/sp66941.exe

  http://support.HP.com/us-en/product/HP-envy-TouchSmart-15-J100-notebook-PC-series/5401191/model/7399045/document/c02693833

  Go to the Section retrieve the BIOS of the laptop using an external storage device

  Now when done restart the PC and Boot to the Flash disk by pressing

  Windows key + B

  Good luck!

  Looks: 1029rjmenvy17t

  Please "KUDO" if you like for thumbs to the top and "Accept as Solution" if this fixed your problem

  To help others find it and helps solve them the same or similar problems

• HP ENVY 15-uo11dx: did a reset and now it does not start

  I did a reset system where I chose to erase all mt files and apps. Now, he ends up with the spinning thing and does not start. I can get info from the bios with the F2 key and updated and then restored to the bios and nothing.

  Well I thought about it myself by pressing the F11 key several times and following the menu there. Thanks to this HP online

• Envy of HP dv7t quad laptop: laptop does not start

  My laptop does not start I get the message.

  Computer does not start. "A required device is not connected or is not accessible.

  Error code: 0xc0000185

  Using diagnostic tools, I get these results:

  Quick check memory: failed

  Hard drive short DST CONTROL: WARNING

  I am "spent" for the rest of the diagnostic checks.

  Thank you

  khosrowbp

  Your hard drive is failing, fast (these things last forever). You need to replace as soon as POSSIBLE. If you have important data on what cannot be replaced I suggest you plug it into another computer as an external drive and pulling all the data you need it off.

  If you do not have the possibility to connect the drive directly on another PC, you can download a live Linux CD/USB.

  Step 1: Acquire a blank CD or USB. If you use a USB port, format it in FAT32.

  Step 2: Insert your chosen in your PC Backup media.

  Step 3: Download Unetbootin.

  Step 4: Select a distribution in the drop-down list. Just about anything will work, but for your application, I would recommend "Puppy Linux".

  Step 5: Select your media.

  Step 6: Once Unetbootin is complete, insert your media in the PC is installed on the corrupted hard drive.

  Step 7: Boot puppy. (You may need to select your Flash DRIVE or a CD in your BIOS)

  Step 8: The use of the included file manager, mount the hard drive and browse for the files you need. You can then save these on another DRIVE or a CD drive, or the internet.

• HP ENVY laptop - 15-k101nx: HP envy 15 does not start after failing to set up

  Failed to configure Windows (it took so long and shows no percentage) so I turned off my laptop, removed and unremoved battery and turned on it. The problem is it does not start and the screen is all black with little light on it.

  What I've done so far:

  -J' tried to restore the BIOS by following the instructions here say: http://support.hp.com/ee-en/document/c02693833 ; However, I still have the same problem after restoring the BIOS.

  -J' also tried a few hardware diagnostic test, he failed in the test of ' disk hard short dst check "and gave me chess and product IDS.
  -He also failed in the Startup Repair tool

  My laptop is still covered with warranty accdg here 'http://h10025.www1.hp.com/ewfrf/wc/weInput?lc=en&dlc=en&cc=us&tmp_weCountry=&tmp_weSerial=&tmp_wePro... '. but the characters upon receipt of my laptop is already melted aways since they are written on a thermal paper.

  BTW, I can always open the command prompt and the research on the C: drive and see my files, but don't know what to do whenever I used the chkdisk command, it asks me to do things I'm not familiar with.  I just heard that the chkdisk command solves the problem temporarily.
  
  What do you think are the alternatives and solutions to the problem of my laptop?

  Yes the hard drive needs to be replaced. Just call support and they will have it replaced for you under warranty.

• ENVY of HP dv6 7357se: No. BIOS, computer laptop does not start

  Hello

  My laptop doesn't even start that too suddenly. After working for work that I put in standby and it does not start after that.

  I don't even see the "HP" logo

  I removed the battery for a while and reinsterted it. the bios came back for 2-3 seconds and it stop. I turned back on it and no. BIOS.

  I pressed the power button, only caps lock flashes and nothing else.

  Why this problem has come and what to do?

  HP document troubleshooting here may have something that will help you:

  http://support.HP.com/us-en/document/c01732674

• FF does not start. FF does not work on any other user accounts on this computer, but it works fine on another pc on our home network. Thanks for any help you can offer.

  The computer is a HP Envy 17 laptop. Firefox does not appear on the list of the Manager of process tasks or applications. System Restore has not fixed the problem. Google Chrome works well. Internet Explorer works well until I tried to download Firefox. Then it crashes too. This pc work Firefox very well since I bought it 10 months ago. I upgraded FF3 4 then 5 with no problems. All of a sudden yesterday it stopped working. There is no error message and of course FF does not start because there is no list of Firefox in the process tasks or applications Manager. I tried to uninstall Firefox, then tried to download usingInternet explore, but when I click on the download button on the site of Mozilla, Internet Explorer crashes. I did a system restore to 16/08/11 when Firefox was still working. This restored the program but it still does not work. Google Chrome seems to work very well. My internet access is through wifi via a Verizon Fios Actiontec router. I use Symantec Endpoint Protection against the virus and make having all programs Norton or Skype do not appear in the Panel. My pc is set for automatic updates from Microsoft and HP. They both say that my software is up to date. Y at - it a fix for this problem or is it a sinister plot by Microsoft to force us to use Internet Explorer?

  Download Firefox using some other browser (Chrome, Safari, IE) of one of the mirrors here:

  • http://www.Mozilla.org/community/mirrors.html

  Uninstalling Firefox

  • https://support.Mozilla.com/en-us/KB/uninstalling%20firefox
  • DO NOT SELECT DELETE THE SETTINGS AND DATA OF THE USER

  Install Firefox on Windows

  • https://support.Mozilla.com/en-us/KB/installing%20firefox%20on%20Windows

  Check and tell if its working.

• Computer does not start after installing new graphics card

  HP-envy h8-1503
  I7 - 3770 k 3.5 GHZ
  10 GB of Ram
  Windows 8.1
  
  I tried to install a new edition of diamond Raedon 7770 to replace my old 7570 and when I try to start the computer I get 6 long beeps and the power light flashes 6 times. Everything is plugged in right and the video card turns on. It will not be output to the screen tho and the computer does not start!

  I fixed it, the problem was the safe boot in my bios, when I disabled the system booted and worked perfectly since! Thanks for the advice tho!

• HP ENVY X 360: HP ENVY X 360 (do not start without plugged)

  Hello

  I use HP ENVY X 360 for a few months and his works fine.

  I am facing this problem since today morning, the machine does not start without connecting the AC adapter.

  whenever I start the machine the bettery is 0%

  After the windows starts the bettery starts to load.

  I loaded the bettery to 10% and then shut down the PC to check the question, but it does not started without AC adapter.

  I diagnosed the better BIOS and its past. Please guide what should I do?

  Hello @FarhanSamad,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.

  I read your post about the battery issue and wanted to help you!

  For starters, can you provide me with the product number of the laptop?  Here is a link that you can use that will help you find your model and product number:
  How can I find my model number or product number?

  In the meantime, please consult the following documents and let me know how it goes:

  HP laptops - test and calibrate the battery (Windows 10)

  HP laptops - battery not power Notebook or hold a Charge

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• HP Pavilion p6210pt desktop PC: after the installation of the new module of RAM PC does not start and continues to beep.

  Hello

  I am trying to upgrade the RAM on my PC. I don't know I got the correct specifications: 240 pin DDR3 PC3 - 10600 1333 MHz

  And it comes to envy, I bought, Kingston.

  The PC has 6 GB of RAM and a free slot, after I insert the new module on the free location corretly and press power, the PC does not start. It starts just a beep and the screen remains black.

  Don't know how better to explain this.

  If I take the new RAM all works normally. If I take old modules and just start by the new, the same thing happens, computer won't start not and just keeps to the beep. One of the Tweets is longer than the other, and then it repeats.

  Can anyone help please, it's just the motherboard it is too old or something?

  Thank you.

  See you soon.

  JO

  Hello

  Given that your PC works with the old DIMM modules and not the new dimm then you should contact Kingston for a cure.