HP envy 4501: unable to delete the item in the queue

I am trying to delete an item in the queue of the printer, but it will not erase. I am not able to print anything else, until this item is deleted. The article shows that it is deleting, but has been like this for 2 days. Can someone help me with this problem?

Hello

I think you need to delete the queue. For Windows, try it please:

Hold down the Windows key and press R.
from the run window, type services.msc and press to enter.
If the computer asks you to Admin, you have to accept that,
regarder watch down to the print spooler service, right-click and select Properties
Click the Stop button,
Go to C:\Windows\System32\Spool\printers
delete the job inside this folder
restart the machine.

Kind regards.

Tags: HP Printers

Similar Questions

  • beforeSave "unable to delete the target of an active script event" error

    Hello

    Can someone get to work, the extract below?

    I can't get the beforeSave event to place an image, I get the error message "cannot delete the target of an active script event.

    The same question was asked and not answered here beforeSave "unable to delete the target of an active script event" error with a snippet of applescript.

    Thank you

    Trevor

    #targetengine placeImage
    before = function (evt) {
        var doc, placeFile, newPage;
        doc = evt.target;
        if ( !(doc instanceof Document) ) return;
        placeFile = new File (File.openDialog());
        if (!placeFile) return;
        try {
          newPage = doc.pages.add();
          placedImage = newPage.place(placeFile)[0];
        } catch (e) {
          app.eventListeners.item("onBeforeSave").isValid && app.eventListeners.item("onBeforeSave").remove();
          alert(e); //Cannot delete the target of an active script event" error
        }
    }
    
    
    function registerEventListener() {
      app.eventListeners.item("onBeforeSave").isValid && app.eventListeners.item("onBeforeSave").remove();
      app.eventListeners.add( "beforeSave", before).name = "onBeforeSave";
    }
    
    registerEventListener();
    
    
    #targetengine placeImage
    before = function (evt) {
        var doc, placeFile, temp, tempDoc;
        doc = evt.target;
        if ( !(doc instanceof Document) ) return;
        placeFile = new File (File.openDialog());
        if (!placeFile) return;
        evt.userInteractionLevel = UserInteractionLevels.NEVER_INTERACT;
        try {
          tempDoc = app.documents.add(false);
          temp = tempDoc.spreads[0];
          placedImage = temp.place(placeFile)[0];
          temp.duplicate(LocationOptions.BEFORE, doc.spreads[0]);
          tempDoc.close(SaveOptions.NO);
        } catch (e) {
          app.eventListeners.item("onBeforeSave").isValid && app.eventListeners.item("onBeforeSave").remove();
          alert(e); //Cannot delete the target of an active script event" error
        }
    }
    
    function registerEventListener() {
      app.eventListeners.item("onBeforeSave").isValid && app.eventListeners.item("onBeforeSave").remove();
      app.eventListeners.add( "beforeSave", before).name = "onBeforeSave";
    }
    
    registerEventListener();
    

    Œuvres without raising an error.

  • Printer does not print after canceling a print job even if I deleted the queue and stop the printer and the computer.

    Re Vista - printer does not print after canceling a print job even if I deleted the queue and stop the computer and the printer and restarted.

    Hello

    ·                         try to uninstall and reinstall and use the latest printer drivers VISTA for your model of the manufacturer of the printer

    You can also track information to try to solve your problems of printer below

    read the printer correct that information the slot microsoft, including the 'fix - it' and the information of the links to the other

    Solve printer problems

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

    and read this microsoft tutorial too

    Introduction

    This tutorial is designed to help you identify and fix the problem printer common windows problems, including print errors, or errors, and other issues that could prevent you from printing. This tutorial does not cover printing problems related to specific programs. Printing problems can be caused by cables that are not properly connected, corrupt, drivers, incompatible drivers, the printer settings, missing updates and problems with your printer.

    How to use this tutorial

    For best results, complete each step before move you on to the next. Try to print after each step before moving on to the next step.

    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  • Can't get the page to print from Microsoft Visio. Also will not delete the queue.

    Can't get the page to print from Microsoft Visio. Also will not delete the queue.

    The problem arose when the USB printer to a laptop with Windows 7 on a desktop using Windows XP. The printer is a HP Deskjet D1660.

    Hunting around, I found a solution that had been proposed for someone else's problem. The detachment is shown below.

    Re: Update critical to correct a PC to printer communication problem, washer dot?

  • HP Envy 7640: Unable to set the scanning resolution

    Have been unable to set the resolution of scan during the scanning of the glass in a computer file (pdf, jpg). Guide the user to the HP page 47 7640 said: "● If you want to adjust the size of the scan, output type, scan resolution, or file type and so on, start scan from the software of the printer."
    ● To avoid all scanned text wrong or missing, make sure that the brightness is set properly the
    software.
    ● If you want to scan a document with several pages in a single file instead of several files, run it
    Scanner with the software of the printer instead of the sweep of the screen of the printer".

    First of all, where is the "printer software" to start the scan?

    Have tried all this. When I opened the series HP Envy 7640 (network): Assistant of HP printer, I click on "Scan the Document or Photo a" place in the scanning area. No scan dialog box never opens. Actually I tried to reinstall the printer driver. No change. Always impossible to get a scan dialog box. In addition, when I go in the start menu and the title of the series 7600 HP: HP envy, I click on the HP Scan icon. After a long wait, a dialog box appears that says: "Cannot communicate with Scanner", and it offers a few options. The first is to activate the device (printer), and then on; the second, control cables (its wireless operation); the third: try the software "fix." Happy to report that after stopping then on and running assistant printer again, this time by pressing the "scan a Photo Document' results in the appearance of a dialog box to make the changes that I've been looking for.

  • HP Envy Pheonix - move or delete the recovery partition

    I just bought a HP Envy Pheonix 800 and there a 120 GB ssd for the OS.  Ago a second partition that is for recovery that is as I wish to move or to get rid of so that I can have the other space available for files such as 120 GB can fill up pretty fast.

    If I create a defined backup drive I'll be able to get rid of this partition and it is part of c:?

    Or can the partition be moved safely to the other HD without any problem?

    Thanks in advance for any help.

    Marc

    Hello

    As long as you create your recovery media set - see link below-, so it should be no problem deleting the partition (moving it usually breaks its functionality).  If you need to use the recovery media to perform a 'factory Reset', this process will reinstall the OS and recreate all of the original scores, including recovery D.

    Create recovery media - Windows 8.

    About the removal of the recovery partition, you can often do this through the application Recovery Manager as shown in the HP document on the link below.

    http://support.HP.com/us-en/document/c00810279

    If this option is not available, you can simply delete the recovery Partition using Windows Disk Manager and extend c in the unallocated space.

    Kind regards

    DP - K

  • Outlook Express error message "unable to delete the message.

    I try to delete messages in Outlook Express 6 and I get the error message "Unable to delete Message" I tried to select all Messages, no response...

    I'm glad you had success.

  • HP ENVY dv6 Notebook PC - DELETED the RECOVERY PARTION

    Hello

    • I have a HP ENVY dv6 Notebook PC with a product number of C4V06EA #ABU
    • It came with windows 8 is installed

    I've upgraded to 8.1 windows however after several months I decided the format my laptop to an earlier version of windows which has windows 7.

    When you install windows 7 I formatted my hard drive and the recovery partition and merged the two drives to make a.

    SOMETHING I WOULDN'T RECOMMEND ANYONE TO DO IF THIS READING FOR ADVICE!

    So with windows 7 installed on my laptop, I had several problems with drivers and so on.

    I would like to return to the settings of factory/how I got it on the shop however I never had any backup DVD and now have more HP support or HP recovery installed on my laptop. And considering that I deleted the recovery partition I don't know what my options are.

    I tried;

    My partner also has a HP laptop - I tried to create the recovery disks to recover within the HP program but trying on my laptop he advises me that this isn't for my laptop.

    I tried to download the drivers for windows 7 via HP supports however the drivers for my laptop are only for windows8 or 8.1

    -----------------------------

    Question time!

    Can I get a copy of the recovery disks without having to pay?

    Even if I did, because I deleted the partion will recover this work?

    Can HP give me my key for windows 8 installed on my laptop?

    -----------------------------

    This is a great laptop and I can't use it even it is a little over 1 year also!  I contacted HP support by phone and I can not even any medium without having to pay a ridiculous tax, something I can't afford a student.

    I would be very grateful for all the advice and help on what my options are here!

    Concerning

    Hello:

    You would have to pay the recovery disks command for your model from the link below.  What about 37.

    http://www.best2serve.com/page/rcd_additional_info/?product_id=185448&category_id=5&quantity=1&hardware_product_id=168492&txt_search=C4V06EA&product_type_id=4

    You can read the post of Hüffer at link below if you want to try to make an ordinary W8 installation DVD.

    http://h30434.www3.HP.com/T5/notebook-hardware/need-product-key/m-p/2592907#M96681

    From all the PCs that come with the W8/8.1 the product key is encrypted in the BIOS.  You can learn more about that under...

    http://www.CNET.com/news/Windows-8-moves-to-BIOS-based-product-keys/#!

    The only way you will get back the recovery partition is to buy recovery disks.

  • BlackBerry Smartphones unable to delete the message

    My granddaughter has sent me a message an image and and a voice message. It was one of those who have been passed several times. I'm unable to remove the message. If I go in the menu and select "delete prior" for a given date, all messages for that date will delete except for the message that I've referenced. Does anyone have any suggestions that I could continue?

    Try pulling the battery: when the device is turned on, remove the battery, wait 1 minute and turn the battery on the device.

    And after that try to delete the message.

  • Photosmart C6180 - unable to delete the document in the print queue

    My Photosmart C6180 shows a document in the queue which can not be removed causing the error message and unable to print documents from my laptop.

    Hi Thomastwhilaker,

    I'd love to help you remove the paper that is stuck in your queue and get you print again.

    First post please returns with the answers to these questions.

    1. Is the printer connected wirelessly or with a USB cable?
    2. The printer is connected directly to a wall outlet or a surge protector? (It is preferable to connect directly on the wall)
    3. You have all other printers HP installed on this computer? If so, do you still have the printers?
    4. Is this a HP laptop or another brand?
    5. What operating system do you have? Mac or Windows?

    At this point because you said your 'portable' I imagine you have Windows. If you have not already tried the HP print and Scan doctor, please do and let me know the results. You will see a key, a yellow exclamation point, a red X, or a checkbox then each point tested. If you have a Mac, skip the following steps and let me know.

    Click here to download and run the utility > HP print and Scan Doctor

    If the problem persists, I suspect that if restart us the spooler, remove the driver and re - add the printer that we may be able to correct the problem. Follow the instructions below to perform these tasks.

    Restart the print spooler

    Hold down the Windows Logo key () on the keyboard and the 'R' to open the Run dialog box

    • Type services.msc and press enter
    • Locate the print spooler and double-click it to open the spooler properties
    • Make sure you that Startup type is set to automatic, if not please click the menu down and select automatic
    • Under Service status, please stop the server, wait a moment, and then click Start

    Remove the printer from the server to the printer properties

    1. open the folder "devices and printers".

    2. choose "print server properties.

    • Win XP - with no printer selected, click 'File' then 'server properties '.
    • Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
    • Windows 7/8 and 8.1 - Select any printer in the "Devices and printers" folder and click on "Print server properties" above.

    3. click on the "Drivers" tab at the top of the window "properties of the print server.

    4. choose the printer that you want to uninstall, and then click 'remove '.

    5. choose "Remove driver only.

    6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.

    If you get an error "in use", restart the computer and the printer, and then follow the steps again.

    Re-add a printer

    Open start > all programs > HP folder > folder printer > HP Setup and the software if you do not see the program installation and software, but you see the printer icon, double-click the printer icon to start the installation and the software.

    Please let me know if this does not resolve the problem, or if you need additional help, I'm happy to help you.

  • Unable to delete the device, get message that it is write protected

    Original title: usb key

    Ive got information on a USB and want to remove it, but he says that it is write - protected how can I get rid of the info

    Hello

    1 did you do changes on the computer before the show?

    2. What is the full error message that you receive?

    Sorry to hear that.

    Would be not deleted if the unit is protected in writing or because of malicious content.

    I suggest you to reference methods listed below:

    Method 1:

    a. Click Start, click my computer

    b. right-click on the USB drive and select Properties

    c. uncheck the read-only option if it is turned on

    Note: Click Yes when the option appears saying apply the changes to the files writing to this folder and subfolders

    d. click apply and Ok

    e. try to delete the files

    Method 2: Run virus scan

     

    Analyze the computer to remove all possible malicious content.

    See the site:

    Microsoft safety scanner

    http://www.microsoft.com/security/scanner/en-us/default.aspx.

    Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

     

    I hope this helps. If the problem is still not resolved, come back and I'll be happy to help you.

  • Unable to delete the file, get the error 'cannot delete file access denied. "

    See the error will not remove the file:

    cannot delete file access is denied.
    Make sure that the disk is full or write-protected and that the file is not currently in use
    * original title - not delete the file show error *.

    Start in safe mode and try. If still no joy, try this tool.

    Unlocker File Remover
    http://www.emptyloop.com/Unlocker/

    Alternative download sites.

    Download it from FileHippo
    http://filehippo.com/download_unlocker/

    Download from CNET
    http://download.CNET.com/Unlocker/3000-2248_4-10493998.html

  • Unable to delete the local printer on my system port

    Hello!

    I wanted to use printer my colleague (HP Laserjet P2015d), which is not a LAN port. But our computers are connected to a local network. That's why I created a local port on my system to access this printer. I have been using this printer for the last 15-20 days. I have Windows 7 Professional 64 bit running on my system, while my colleague has Windows XP 32-bit.
    I don't know what happened, but since yesterday, I am not able to print documents using this printer. After that I have give the document to print, check the status and it says "Error-printing" in the icon of the printer. Then, I removed the printer from Control Panel and added he returned with the same existing local port. It worked once, but the problem came back again.
    I thought the local port itself the deletion and addition of it.
    Then I tried to delete the local port by selecting this printer-printer server properties >->-> port of remove the Ports tab... But the local channel under question is not deleted. It throws a message "the requested resource is currently in use".
    Then I repeated the above procedure after stopping the service from the coil and it restarts again. But it did not work.
    So, I changed the printer driver, but the problem is not yet solved. Finally, I asked my colleague to check if the printer works by giving an impression of its system. It worked this way. I asked him then to disable sharing the printer and turn it back on. Yet, the problem was not resolved.
    I ask you to give me advice on how to solve this problem.

    Click Start

    Control Panel

    Devices and printers

    Right-click on your printer, on the left, click printer properties.

    Click on the ports

    TOU can deselect printer ports there.

    Rick

  • Why am I unable to delete the windows.old folder

    I was using windows 7. For some reason any I reinstalled it without formatting my data and now I am unable to remove the windows.old folder in c:\. I want to remove it please help me...

    Run the Disk Cleanup Wizard. that it removes.

  • Photosmart 6520: Cannot delete the queue of print 6520/Mac OS 10

    I have accidengally loaded a bunch of pictures in the queue for the printer.  I don't know how to delete it.  I've never had the need to do this before with this computer & printer.  I can not print anything else, until I get out them.

    When the printer starts print I press the little red X to cancel.  Cancels, it then goes to the next.  When I have a clear, that one out of the queue?

    Hey @SandraPDX,

    Welcome to the Forums of HP Support!

    I see that you have some problems with some print jobs stuck in your queue on your computer Mac OSX 10.11. I can help you with that.

    To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

    1. If your printer is connected to your Mac via a USB cable, remove it.
    2. Close any programs you have open.
    3. Click on your Apple icon, system preferences and printers and Scanners.
    4. Hold down the CTRL key and click the icon of your printer on the left.
    5. Click on reset printing system.

    Now, if you removed the USB cable, plug it. Otherwise:

    1. Click the more in the lower left corner.
    2. Select your printer from the list.
    3. Click the check box next to and select your printer from the list.
    4. Click on Add.

    Please let me know the results after following the above. If you have disabled the queue, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Maybe you are looking for

  • Safari updates

    I upgraded 9.3.1 iPad to my wife but its Safari is always on 6.0.1. How update Safari to the last version, which is required by some of my secure web sites?

  • button new design in labview

    Hello I wonder if it is possible for the button new drawing in labview. in fact, I don't want to change the functionality of the button, but I want to have the new button with new graphics. for example, I have a button with a particular image at its

  • Event loop Timeout rates

    Hello - I have a loop of events with a Timeout of 50ms at that time, my target hardware is queried for the data via a USB interface, and the resulting data are plotted on a xy chart. The refresh rate is good, nice, but whenever I click on a façade (a

  • OSPF on VPN GREoIPSec.

    Hello. I have a network where some spoke of routers (branch offices, all routers are 2811) to connect with the IPSec VPN on adsl lines to my office and an ASA 5540. There is also a central backup with an another ASA 5540 site where VPN end in the cas

  • How can I delete second partition?

    Hello, I recently created a second partition on my C: drive.  I changed my mind on the installation of a new OS, so now I would like to delete the partition and merge it into a C: drive.  I have to mark the partition as inactive, and now I'm ready to