Photosmart 6520: Cannot delete the queue of print 6520/Mac OS 10

I have accidengally loaded a bunch of pictures in the queue for the printer.  I don't know how to delete it.  I've never had the need to do this before with this computer & printer.  I can not print anything else, until I get out them.

When the printer starts print I press the little red X to cancel.  Cancels, it then goes to the next.  When I have a clear, that one out of the queue?

Hey @SandraPDX,

Welcome to the Forums of HP Support!

I see that you have some problems with some print jobs stuck in your queue on your computer Mac OSX 10.11. I can help you with that.

To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. If your printer is connected to your Mac via a USB cable, remove it.
  2. Close any programs you have open.
  3. Click on your Apple icon, system preferences and printers and Scanners.
  4. Hold down the CTRL key and click the icon of your printer on the left.
  5. Click on reset printing system.

Now, if you removed the USB cable, plug it. Otherwise:

  1. Click the more in the lower left corner.
  2. Select your printer from the list.
  3. Click the check box next to and select your printer from the list.
  4. Click on Add.

Please let me know the results after following the above. If you have disabled the queue, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Tags: HP Printers

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