HP ENVY 700-227eb: warranty

Similar Questions

• HP ENVY 700-149 freezing several times (graphics card problem)

  Hi, I bought a HP ENVY 700-149 days ago and right out of the box it freezes several times every 10-15 minutes that it is in use.

  Indeed, it appears a little error box in the corner that says:
  "Display driver stopped responding and has recovered. NVIDIA Windows Kernel Mode Driver display driver, Version 311.41 stopped responding and has successfully recovered. »

  Sometimes this box appears several times in a row (quickly) and the computer continues to operate, but more often it pops up this message and then the computer freezes and must be stopped and restarted manually.

  In addition, it will crash occasionally to the 'blue' Windows screen with the message: "UNEXPECTED_KERNEL_MODE_TRAP" and the specific problem refers to "nvlddmkm.sys" which I googled and it has to do with the Nvidia graphics card as well.  The installed (from the factory) graphics card is a NVIDIA GeForce GT 635 with 2 GB memory DDR3 dedicated.

  I installed all the updates that are available for Windows 8 and have checked the Web of NVIDIA website for updates for the driver but nothing is available and the problem persists.

  Can I do to solve this problem?

  Hello

  Your PC is under warranty. Not to be with an intermittent problem with a new PC.

  HP support number is 800-474-6836 or 800-HPINVENT or online here.

  HP has a 21 day return policy.  After that, it's a warranty issue.

• HP Envy 700-074 model BIOS corruption, or bug, etc.

  Hello

  My name is Patrick Barker, and I'm an analyst of the blue screen of death core Dump. During the last week, I ran into two users having a HP Envy 700-074 computer and experience the same exact bug check. The first time I met such a bug check, I imagined that the user may have simply received a system with a bad BIOS, things like this happen in computers all the time. Well, the user contacted HP and replaced it with the exact same model course, and he had the same problem.

  Right at that time, I discovered another user knows exactly the same problem as the previous user. With a consistency like this, I wonder if there is a corruption of the BIOS and/or the bug associated with this particular model?

  What is happening is that there is a frequency of verification of bug ACPI_BIOS_ERROR (a5) .

  This bug check indicates that the BIOS Advanced Configuration and Power Interface (ACPI) computer is not fully compliant with the ACPI specification.

  Error checking A5, {1000, 0, 80001000, 25}

  The 1st setting has always been far 1000.

  1000 = ACPI_BIOS_USING_OS_MEMORY.

  ACPI has been a fatal error during the processing of a region of memory operation. The region of operation memory tried memory card which has been attributed to the use of the OS.

  This bug check usually appears in these 2 scenarios:

  1 BIOS bug / damaged and must be resolved with an update or go back to the manufacturer.

  2 Rootkit (not very common).

  In our case, it is #1. Exactly, what is happening? I can't be quite too sure due to having to have a version controlled ACPI.sys to debug such a question and with what is happening on another system user, I won't use them as guinea pigs. However, this seems a general problem from what I can tell about this model BIOS. For reference, a BIOS update is not currently available for this specific model, so not quite sure that the end user can do, especially if their systems of replacement of the same model have the same question over and over again.

  -----------------

  Two threads where it occurs, I will update if I see anymore:

  1. Windows 8 crashes after being in the mode 'sleep' - Microsoft Community

  2. brand new computer under Windows 8 - 2 accidents in first day - Microsoft Community

  Why I write this here? Well, on the one hand, I can't find a place to contact HP and / r supports directly without really own a HP machine. So, with that said, two questions:

  1. is there a way to contact HP directly on this issue?

  2. is it and/or any other person with this specific model of HP's have this problem?

  Kind regards

  Patrick

  Hi Patrick,

  This forum is mainly of volunteers, and HP has no official presence here.    I ask that your question is raised.  In the meantime, you or your client should open an official ticket with HP support.  These PC is still covered by the warranty.

  HP support number is 800-474-6836 or 800-HPINVENT or online here.

• HP Envy 700 406 PC: windows 7 drivers for hp envy 700 x 64

  I bought a PC HP Envy 700 406 which had originally windows 8.1 on it, but due to problems of compatibility to work, I had this downgrade to Windows 7 Ultimate 64-bit.  Now I have to get all the drivers to make these computers run smoothly again, but the Internet HP site has only the drivers listed for Windows 8.1 for this PC.  Can someone tell me where to find the drivers I need?

  Hello

  AMD SMBUS driver

  http://ftp.HP.com/pub/SoftPaq/sp65501-66000/sp65990.exe

  Driver USB 3.0 AMD

  http://ftp.HP.com/pub/SoftPaq/sp69501-70000/sp69719.exe

  CODEC Audio of IDT high definition (HD)

  http://ftp.HP.com/pub/SoftPaq/sp67001-67500/sp67081.exe

  Alcor Micro USB driver card reader

  http://ftp.HP.com/pub/SoftPaq/sp69501-70000/sp69823.exe

  AMD graphics driver

  http://ftp.HP.com/pub/SoftPaq/sp69501-70000/sp69692.exe

  RF remote control for viewing slide show and eject pilot

  http://ftp.HP.com/pub/SoftPaq/sp66001-66500/sp66396.exe

  Controller Realtek network driver

  http://ftp.HP.com/pub/SoftPaq/sp67001-67500/sp67085.exe

  Driver LAN wireless Broadcom

  http://ftp.HP.com/pub/SoftPaq/sp69501-70000/sp69679.exe

  Driver Bluetooth Broadcom 2070/20702

  http://ftp.HP.com/pub/SoftPaq/sp69501-70000/sp69680.exe

• HP Envy 700: Cannot find wifi password

  Hello

  I have two questions:

  1: I have an HP Envy 700 office and I am connected to the internet via an ethernet cable.  It seems that my computer has built in because it gives me a wifi network name, but when I try to open it, I need a password and I never remember having a password! I made Diagnostics and tried to find the password on my PC but not luck. Any ideas on how to get my password or reset it?

  2: is it possible to have two wifi and always use a cable ethernet on my PC? I would use the WiFi from my PC with new smart tv that I just bought, so I can broadcast shows.

  Thanks for any help!

  Hello

  1. you need to connect to your wireless router to know what is the password, OR you can reset your router and start over again.

  Router must have a tiny hole and you can use a paper clip to reset. Plase to consult its manual.

  2. Yes, you can use BOTH at the same time.

  Kind regards.

• HP Envy 700-249: upgrade graphics from GT635 to GTX960... I was wondering if computer supports

  Hello

  I am looking to update my graphics card between a GeForce GT 635 a 960 GeForce GTX amp.

  I was wondering if my computer would be able to support it, and if the card would fit well inside?

  My computer specs:

  HP Envy 700-249

  Intel Core i7-4770

  CPU @ 3.40 GHz

  12 GB of Ram

  Power: 460 W

  Thank you

  Mitchell

  Greetings,

  Your PC BIOS will support the map.

  You need a 6 connection pins on the map.

  The card is a double slot and 9.5 inches in length. Check your turn measures and make sure that you can install a card double slot.

  The food is fine, as long as you have a connection to pine trees six or eight available.

  NVIDIA provides an adapter.

  Disable secure boot. Enable legacy start.

  See you soon!

• Desktop HP ENVY 700: problems with the boot from usb in the bios

  Hi I'm trying to boot from usb on a desktop HP ENVY 700. I don't know the serial number now.

  I followed the instructions and have produced a bootable USB and I checked this on a work dell computer where there is an option for me to boot from my USB if I so wish, but on my HP ENVY any options choose it does not appear with my USB in question and when I try to change the boot sequence making sure the usb/floppy and drive hard usb is above the rest of the sequencers starting it always starts just to the top as usual to my windows boot 10. I've disabled secure boot and used the boot of the legacy and it still does not work.

  I went through all the options I can that seem to be logic and it just does not work. I don't understand and I have to start using a usb key that I use the operating system can be very dangerous in a real environment, so it can not be downloaded to the hard drive.

  I need immediate help, this becomes quite frustrating now that it should be simple to do, but HP is not the way to simplisitic to do.

  Please if someone could point me in the right direction I would be so appreciative ideally if I could have a ride on the way to do

  I need this to work because I can't afford to buy new systems and its for my studies so its imperative

  Your PC has a motherboard of Memphis and happens to have a UEFI BIOS and the hard drive of the GPT format.

  You can check the type of hard disk online order volume by using the DiskPart utility.

  

  Create a flashdrive bootable UEFI with RUFUS.

  https://Rufus.AKEO.IE/

  Plug it into an available usb port before you press the power button. Near the powr button and immediately start to tap the F9 key to enter the boot from the sources menu. Select the Flash drive under the UEFI Boot sources. Let the boot process. If you have created the key correctly, it should start.

• HP envy 700-414: HP Envy 700-414 Windows 7 driver network controller says I don't meet the minimum requirements

  I recently installed Windows 7 on my hp envy 700-414 and missing a lot of pilots. A user by the name of banhiem gave me a link to download the drivers of a 700-230 hp envy. After I did it, I clicked on another link, it gave me to install the Realtek network controller. Whenever I tried to install the driver, it would tell me that I did not meet the requirements. Other drivers work fine now, except the network controller. The steps on how to fix this error would be greatly appreciated.

  Hello:

  See if this card wireless driver works...

  The package contains the Broadcom wireless LAN drivers and utility which are required to enable the LAN adapter wireless Broadcom integrated in the supported models that run an operating system supported.

  FTP://ftp.HP.com/pub/SoftPaq/sp70501-71000/sp70888.exe

• HP ENVY 700-029eb desktop PC. Update to Windows not sure 8.1?

  Hello world

  HP ENVY 700-029eb-computer for office
  Model: E3H39EA

  Windows 8

  A question related to the following message on my HP computer:
  -----------------------------
  HP has not tested this PC with Windows 8.1
  For this reason, HP is unable to update providence instructions or Windows 8.1 drivers.
  You can now lose stability and basic functionality if you try to update your system.
  -----------------------------

  A Windows 8.1 update could make the System unstable, so the message of HP.

  But my computer is always busy preparing the update and guard asks me to do the 8.1 update.

  So can I install Windows 8.1 safely on this computer? Or how to turn off the update?

  We appreciate your comments and advice.

  GuyterB1964, welcome to the forum.

  I do not understand these messages.  Here is the download page for software and driver for the computer.  As you can see, all the drivers for win 8.1 are listed.  They would not list them as much as they have not been tested.  I see no reason not to do the update.

  Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

• HP Envy 700-470na: 600W PSU and GTX 970 for HP ENVY 700-470NA

  Hello

  I am looking to buy the GTX to my HP Envy 700-470NA 970. I also need a 600w PSU to use my current power supply (500w) would be risky.

  My question is, I'll be able to replace the power supply on my desktop with the 600w Corsair? Well, just reliable and good quality PSU with 600W which can be compatible with my PC would be great.

  Please provide a link to the PSU if possible. Thank you!

  You are welcome.  Thank you for the additional information.

  Yes, the cables should function properly.  Cards mothers HP have the ATX 24 power connector standard pins.  You could buy a modular power supply.  In this way, that you don't have to use all the cables that are not necessary.  This makes more space for good air circulation.

  Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

• How to configure HP ENVY 700 - 210xt to install the graphics card EVGA 650 TI boost.

  Can someone tell me how to install the graphics card EVGA 650 TI boost in the

  HP ENVY 700-210xt

  Product number: E9G99AV

  I replaced the power supply with Corsair RM 650 watt power supply that works very well. Now, I want to go to the graphics card EVGA 650 TI boost. Except, I can't get the driver to load with period of installed equipment. When I put the card into the PCI 16 x slot the computer starts with a blank screen. I pass the DVI video port old computer and the new port card white screen of same at startup. If I turn the PCIe port disabled in BIOS, it starts with the embedded video, but same thing impossible to load drivers that are not able to locate the new video card hardware. Makes me crazy! I don't know that I don't know how to configure the Bios correctly or something. Can anyone help?

  Hello:

  Please see my response to your other post on the link below.

  http://h30434.www3.HP.com/T5/desktop-hardware/how-to-configure-to-install-EVGA-650-TI-boost-video-car-in/m-p/3117171#M71438

• Update graphics card on HP Envy 700

  I recently bought a HP Envy 700 computer, try to use it as our central entertainment PC, only to find out that the HDMI output spit only 2.0 sounds while I need a 5.1 surround sound.

  Did some research and found that the video cards only newer and more fanciful have this function.   Bought a Radeon R7 260 X Video Card plugged in, but the motherboard would not recoganize it.

  Then I realized that it is possible that the motherboard (IPM87-MP by Pegatron) is not compatible with the video card, or maybe because the 450W power supply is not enough.

  I would be highly appreciated if the PC experts could advise on how I can make it work.

  Thank you!

  Hello:

  On the PCs come with Windows 8, you will need to change 2 BIOS settings in order to use a video card no HP in your machine.

  Please see the info on the link below and I hope that's it, that is.

  http://support.HP.com/us-en/document/c03653200

• HP Envy 700-470na: changing the case of the HP Envy 700-470na.

  Today, I upgraded my PSU and GPU for my HP Envy 700-470na. The case for my PC is too small and I can barely sort out the cables.
  
  If someone can recommend a decent case that is less than £50, can put all the pieces of pc HP in the case like the motherboard, hard drive etc and lots of space for the circulation of air and cables. Who would be appreciated! Thank you. I hope that my problem can be resolved soon.
  
  PSU - Corsair CX600M
  GPU - EVGA GTX 970

  The form factor for the motherboard is: Μatx: 24.4 cm (9.6 inches) x 24.4 cm (9.6 inches).  You must buy a case that is made for this.  This means that the accessory in the case must match the holes in the motherboard.  HP has their mothers caught their specifactions cards.  So, they can be standard.  In addition, the connectors in the case may not match the connectors on the motherboard.  The front connector for the power button is the one who comes to mind.  It is very difficult to recommend a case that is certain to work.  You can find the case you like and contact the manufacturer for Technical Support to see if they can make sure it will work for your components.

  Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

• ENVY 700-430qe: ENVY700 - 430qe.doesnt start.cant go into the BIOS. HOW TO FIX BIOS USB WITH HOTKYES?

  Hello!

  The last time to check other HARD drive I change in the BIOS ACHI to IDE

  checked the HARD drive and IDE to AHCI back... accept and

  restart the PC

  And now

  When I start my PC it doen't boot.

  After the news on the video card, I see only round blue "HP".

  When I try to go into the BIOS and press F10 I can see only

  

  It's her! Feeze!

  I removed all the cards PCI and HDD - ho help.

  I have zero CMOS - no help

  (When I start the PC the LED HDD desktop Flash two short time and OFF)

  LED WiFi miniPCI WiFi card too

  If I insert the USB key for sturtup LED on USB drive flashes)

  Seems to me that something wrong with the BIOS or HARD disc controller...

  Now, I think that CD/HDD is not recognized

  but I hope that USB still works

  Please help me find the difficulty of the BIOS the USB drive procedure and shortcut keys.

  Before I read something 'PowerButton + Windows key + B'... but can't find it :-(

  Thank you.

  Hi there @BobMarley

  I understand you are looking for assistance for the recovery of the BIOS by using the shortcut, or by using a USB key. I'm happy to help you with this.

  Here are two documents for you to check. Of course, the first is specific to desktop computers and covers the shortcut key. The other property that for laptops also includes a section on the use of a USB device.

  Desktop HP - BIOS recovery

  HP Notebook PC - restore BIOS

  Also on the support forums, there is a process described by @HaggisCat, you can find of use in the preparation of a USB flash drive. You will need to have the correct BIOS softpaq to go with it.

  How Flash BIOS without HP Partition tools

  At the time I'm posting, there are few maintenance forum, so I can't find the correct file, but it should be found here under the BIOS of the page section software and drivers: HP ENVY - 700-430qe CTO desktop

  I hope this helps. Let me know if you have any other questions.

• How to disable the onboard video HP ENVY 700-210xt.

  I try to install the card EVGA 650 TI boost.  How to disable integrated video.

  Product HP ENVY 700-210xt number: E9G99AV.

  There the

  This was the solution: http://support.hp.com/us-en/document/c03653200