HP envy d7: hp simplepass 10 windows

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• Envy 17: HP SimplePass edition Windows 10

  Hello

  I'll have a bit of a problem on the HP SimplePass application which is here on my PC. When I connect Windows 10 for the first time, after my computer starts up, it works very well every time. The problems start occurring when restart my PC from sleep. I slide my finger on the sensor while it is flashing and nothing happens. The sensor flashes white and nothing happens on my screen. Then, I then try to enter the password but nothing happens when I press Enter on my keyboard. Then close right, the screen starts flashing and flahing, and there is nothing I can do to stop it. It's as if the program freezes my entire system. In this case Everythime I have to hard reboot my PC, because there is nothing else I can do, making me lose all my work and always open windows on the system.

  This problem only occurs when I restart my PC from sleep and done have occurred since I've upgraded to Windows 10. Should I somehow reinstall HP SimplePass? Or maybe reset it somehow? I've now disabled SimplePass on my PC, because I am worried that I have something important will have to open on my PC and cannot reconnect. Please help, I would like to get this matter resolved. I'm on Windows 10 (64-bit).

  Hey @dgeddes!

  That is great news! I'm euphoric that the troubleshooting steps I had helped you fixed the issue you had with Sleep Mode and Simplepass.

  When it comes to updates, I suggest that you use this link for the HP Support Assistant. If you have already, just download and run the application and it will help with the software and drivers on your system that must be updated frequently. This should keep you updated from that moment!

  Now that we have solved the problem, please share what has worked for you with others by marking this post as an acceptable Solution.

  Thank you for recognition with the congratulations!

  I hope you have a great weekend!

• No 1110ea audio envy 15 after installation of windows 8 64 pro

  No sound on my 1110ea envy 15 after installation of windows 8 64 pro.

  Maybe the audio drivers hp are repaced by victory 8 drivers?

  ass pls

  Hello

  Try the driver from the following link and see if it works...

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?cc=us & LC = on & DLC = in & softwareitem = ob-113849-1

• HP Envy x 2 Version of Windows 8 operating system

  Hi all

  Does anyone know if envy X 2 comes with Windows 8 home or Windows 8 Pro. ?

  If it comes with Windows 8 home, so you know if it can be upgraded for Wondows Pro 8?

  Thank you all

  James

  8 32-bit Windows. no option to select other OS in the personalization page. can be upgraded to win 8 32-bit pro with upgrade at any time.

• HP envy 17 can not boot windows or using recovery DVDs after the replacement of the motherboard

  Hi all, I need your help

  first of all sorry for my English but I'm from Greece. I really don't know a lot about the mobile only very basic computer.

  I have a hp envy 17 3d 2080en with windows 7 Home premium which, after overheating, chips to the motherboard. I ordered and installed a used motherboard from China (part 630793-001 hp number).

  After that I tried to start the laptop, but when he opens he said probably due to the change of the material he cannot start windows normally. After reading a lot on the internet, that I tried using the recovery DVDs I had prepared before the problem, but they will not start just yet. Then, I tried to use the cd system repair but again no luck.

  I looked in the bios as some people say on the internet and realized that the product number and serial number are different from those of my laptop and it's maybe part of the problem, but I don't know. I looked in other posts about similar problems, but did not get a definitive answer and this is why I post for your help.

  Thanks to you all

  Nikos

  IF YOU HAVE AN HP LAPTOP (MINE IS HP ENVY 3D 2080EN) THAT YOU HAVE CHANGED THE MOTHERBOARD WITH ANOTER ONE (MINE WAS FRIED OVERHEATING) AND AFTER REPLACING YOUR LAPTOP DOES NOT START AND YOU CAN'T FIX IT WITH SYSTEM REPAIR DISC OR DOES NOT PERFORM A CLEAN WINDOWS INSTALL OR DON'T LISTEN NOT A RECOVERY CD/DVD RECOVERY THEN EXPERTS HP WHO KNOW NOTHING. LOOK IN YOUR BIOS, AND IF YOU SEE THE PRODUCT NUMBER OR SERIAL NUMBER DIFFERENT THAN THOSE APPEARING ON YOUR COMPUTER (USUALLY IN THE BATTERY COMPARTMENT) THEN GO TO A HP SERVICE ALLOWED AND TELL THEM TO HAVE YOYR TATTOOED BIOS. WITH THE TATOO (COST US $ 40), THEY WILL REPLACE THE NUMBER OF BAD PRODUCT AND/OR THE SERIAL NUMBER WITH YOUR MOBILE PHONE NUMBERS AND YOUR PROBLEM IS SOLVED. MY MOTHERBOARD HAS BEEN FRIED TO OVERHEAT AND I BOUGHT A USED ONE FROM CHINA. AFTER I REPLACED IT THE LAPTOP WOULDN'T START AND WOULD NOT ALLOW ME TO REPAIR DVD HE OR EVEN THE USE OF RECOVERY. I CALLED HP SUPPORT, I EVEN JOINED THE HP FORUM TO ASK FOR HELP AND I GOT ONE EXPERT WAS USUALLY TRY THIS OR TRY THIS. DON'T LISTEN TO THEM. FINALLY, I READ AN ARTICLE FROM THE INTERNET THAT EXPLAINED THAT WHEN YOU CHANG THE MOTHERBOARD / SYSTEM BY ANOTHER THEN THE BIOS REFERS TO THE NEW PRODUCT NUMBER, MOTHERBOARDS AND/OR THE SERIAL NUMBER AND THIS WAY THERE IS INCOMPATIBILITY WHICH DOES NOT ALLOW WINDOWS TO START, YOU CAN NOT REPAIR WITH SYSTEM REPAIR DISC OR IT DOES NOT PERFORM A CLEAN WINDOWS INSTALLATION OR A RECOVERY CD/DVD RECOVERY. ONCE YOU TATOO THE BIOS THATS IT. THE LAPTOP WORKS. I HOPE THAT THIS MESSAGE WILL HELP SOME PEOPLE WAISTING THERE TIME AND SPEND THE MONEY FOR NOTHING

• 15 x 360 PC envy: laptop TrackPad control with Windows 10

  I have a new envy 15 x 360, running Windows 10 (64 bit, core i7).  I found it very hard to type with the big TrackPad / device control area constantly taking the cursor outside or make selections in an unexpected way.

  Is there a way to easily transform the Trackpad on and outside?  Some laptops have a shortcut key - I have not found one for this one.

  Hey @LukeB,

  What happens if you go to the properties of the mouse?

  Not the mouse settings.

  Thank you.

• HP envy 15-k203nl: Simplepass and other issues

  My computer laptop... almost 1 year old hp envy, faced a lot of questions

  (1) all his simplepass comes not as option, connect first when I turn on my notebook.i have already registered my finger.

  in fact he used to work before I reset my windows after my window 10 error black screen took away all my files close to 2 months before... after that every thing has changed... I have also updated the software, but after update every time it starts to get option started

  (2) the support of cd player is not out by pressing the key at the same time... I can feel the vibration, but it does not come out

  (3) I bought for games like pes 16 wwe2k16... they used to run smoothly, but now they are starting to run very slowly after 3 or 4 minutes of play...

  I HOPE I'LL GET A SOLUTION... IM VERY TENSE AT THE MOMENT

  Hi @Gursimran07,

  Welcome to the HP Forums! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I read your post and wanted to help. I understand that you have problems with the reader of fingerprints, CD player and game performance.

  For the simple pass problem, reinstall the driver of fingerprint sensor and SimplePass software:

  Validity fingerprint sensor driver

  sp72143.exe

  Version 4.5.289.0 Rev.A

  HP SimplePass Identity Protection software

  sp71729.exe

  Version 8.01.46 Rev.A

  http://support.HP.com/GB-en/drivers/selfservice/HP-envy-15-K200-notebook-PC-series/7527530/model/7633459

  For the drawer CD does not problem, please see this document:

  HP Notebook PC - opening a stuck CD or DVD Drive Tray (Windows 10)

  And follow the document below to solve the problem of slow performance:

  Computers HP - computer is slow (Windows 10)

  Let me know how it goes.

  If this post helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me congratulations.

  Kind regards

• Where to find SimplePass for Windows 8.1

  I have a dv6 HP Envy. I upgraded to 8.1 Windows and tried to reinstall SimplePass but have not installed and does not work.

  Where can I get the compatible version, how can I download and install it?

  Thank you

  Rkahale

  Uninstall the old SimplePass reboot

  install the new ftp://ftp.hp.com/pub/softpaq/sp63001-63500/sp63474.exe

  Don't forget the update of the BIOS and Chipset and driver for Windows 8.1

• Want H8-1534: could not start HP Envy H8-1534 pc after Windows update 10, 1607

  Windows 10 has made automatically update 1607 (KB3176936) on the pc of my wife (HP Envy H8-1534) about 6 days ago. Since then I could not start the pc the first time I turn it on.

  When I hit the power button on the monitor lights up with the HP logo on black screen as usual but the loading icon (spinning points) does not start. Fans start, but there is no activity on the Tower in the way of flashing lights or beep sounds. If I turned off the pc by using the power button, wait 10 seconds and turn on again, the pc will start up as normal. So far, for the last 6 days, it took the 2nd attempt so that it starts the pc every time. It almost seems as if there are not able to go to the system except for the fans in this first attempt to start.

  I ran a test at startup by pressing the F2 key without no problems found. I disabled the SATA power management in the BIOS. I ran the Windows startup with no result repair. Here are the results of the txt file.

  I researched all the possibilities. I fear that this could begin to worsen. Any help will be appreciated.

  Name: Target OS Test
  Result: Completed successfully. Error code = 0 x 0
  Time taken = 265 ms
  The test is performed:
  ---------------------------
  Name: Checking content Volume
  Result: Completed successfully. Error code = 0 x 0
  Setting time = ms 2391
  The test is performed:
  ---------------------------
  Name: Diagnostic Boot manager
  Result: Completed successfully. Error code = 0 x 0
  Time taken = 63 ms
  The test is performed:
  ---------------------------
  Name: Diagnosis of the system startup log
  Result: Completed successfully. Error code = 0 x 0
  Time = 0 ms
  The test is performed:
  ---------------------------
  Name: event log diagnosis
  Result: Completed successfully. Error code = 0 x 0
  Time taken = 62 ms
  The test is performed:
  ---------------------------
  Rated: Internal audit of State
  Result: Completed successfully. Error code = 0 x 0
  Time = 0 ms
  The test is performed:
  ---------------------------
  Name: Start-up condition Test
  Result: Completed successfully. Error code = 0 x 0
  Time taken = 31 ms
  Root cause found:
  ---------------------------
  State the start indicates that the OS booted successfully.
  ---------------------------
  ---------------------------

  DBHPENVY,

  I turned off quickly startup on the pc and until now he started first try twice. I'll let you know how it does after a few days of testing.

  I read everything it does and it is perfectly logical, how it might affect our pc is the way. Go to this link and read about it and see if she could help. I thought I had turned off fast start already, but after an update he might have gotten turned on.

  Here is the link: http://www.tenforums.com/tutorials/4189-fast-startup-turn-off-windows-10-a.html

• envy dv7: shaky cursor in Windows 10

  Hello

  After the upgrade to windows 10, my cursor flicker guard loading. Also sometimes when using applications like Skype for video chat screen guard flicker. I tried everything, no problem detected anywhere. No virus in the analysis have been detected.

  I would really appreciate if someone helped me here.

  Thank you

  This happened to me today, and I finally got him to stop. For me, it was the HP SimplePass; not sure if it is not compatible with 10 or if it was just a malfunction. I couldn't finish the Task Manager because he would have just restart itself. Finally, I just went into the HP SimplePass program folder, press ctrl + a and remove them. Some of the files could not be deleted because they ran, but as soon as I did, my cursor stopped flashing... maybe not the most tech savvy way to deal with it, but it worked.

• HP Envy 15-K204NA: upgrade to Windows 10 has failed with error 80070714. Help, please!

  Hello.

  I hope there, can someone help me!

  I tried several times to improve my HP Envy 15-K204NA for 64-bit Windows of 8.1 to 10 Windows Home, but she continues to fail with the error code 80070714.

  I use Protection Premium Bullguard and Acronis True Image installed.

  I disabled the SQL services as suggested by other posts on the internet, but nothing seems to work.

  When I run the upgrade from a DVD burned ISO, it gets 37% and fails.

  Hope you can help. (fingers crossed!)

  Chris

  The Setup error log file shows:

  2015-08-05 16:48:34, error CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010001)
  2015-08-05 16:48:37, error CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010001)
  2015-08-05 16:48:49, error CONX failed to initialize the data of net class 80070005

  2015-08-05 16:48:50, CONX error could not get data from the printer class 80070057

  2015-08-05 16:49:21, CONX error could not open the INF [tib_mounter.x64.inf] with 0 x 80070002

  2015-08-05 16:49:21, CONX error cannot initialize the driver package [tib_mounter.x64.inf]

  2015-08-05 16:49:21, CONX error could not open the INF [oem46.inf] with 0 x 80070002

  2015-08-05 16:49:21, CONX error cannot initialize the driver package [oem46.inf]

  2015-08-05 16:49:23, CONX error could not open the INF [tib_mounter.x64.inf] with 0 x 80070002

  2015-08-05 16:49:23, CONX error cannot initialize the driver package [tib_mounter.x64.inf]

  2015-08-05 16:49:23, CONX error could not open the INF [oem46.inf] with 0 x 80070002

  2015-08-05 16:49:23, CONX error cannot initialize the driver package [oem46.inf]

  2015-08-05 17:06:14, error MS RegLoadKeyW failed to mount C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount\WINDOWS\system32\config\SYSTEM to SP_HIVE_LOAD_ALIAS_SYSTEM [gle = 0x801f0005]
  2015-08-05 17:06:14, SP SPMountOfflineHive error: cannot mount the hive offline: C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount\WINDOWS\system32\config\SYSTEM. Error: 0x801F0005 [gle = 0x801f0005]
  2015-08-05 17:06:14, SP CEnableTelemetryForImage error:oExecute: cannot load the hive of the system for the C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount\WINDOWS OS offline. Error: 0x801F0005 [gle = 0x801f0005]
  2015-08-05 17:06:14, error [SetupHost.exe] ReAgentXMLParser:arseConfigFile (xml file: C:\$WINDOWS.~BT\Sources\SafeOS\ReAgent.xml) return 0 x 2
  2015-08-05 17:06:19, error MS by using the current time as a Timestamp of recovery.
  2015-08-05 17:06:22, error MS cannot open session DISM WinPE. Error: 0 x 80070714 [gle = 0x0000007a]
  2015-08-05 17:06:22, MS operation failed error: drivers of Migration process. Error: 0 x 80070714 [gle = 0x000000b7]
  2015-08-05 17:06:22, MOUPG MoSetupPlatform error: ExecuteCurrentOperations reported failure!
  2015-08-05 17:06:22, MOUPG MoSetupPlatform error: using the action error code: [0 x 80070714]
  2015-08-05 17:06:22, CDlpActionDriverMigrate::ExecuteRoutine (544) MOUPG error: result = 0 x 80070714
  2015-08-05 17:06:24, error MOUPG CDlpActionImpl < < < < class IMoSetupDlpAction > CUnknownImpl > CDlpObjectInternalImpl > CDlpErrorImpl > class class class: Execute (441): result = 0 x 80070714
  2015-08-05 17:06:24, CDlpTask::ExecuteAction (3243) MOUPG error: result = 0 x 80070714
  2015-08-05 17:06:24, CDlpTask::ExecuteActions (3397) MOUPG error: result = 0 x 80070714
  2015-08-05 17:06:24, CDlpTask::Execute (1631) MOUPG error: result = 0 x 80070714
  2015-08-05 17:06:24, CSetupManager::ExecuteTask (1953) MOUPG error: result = 0 x 80070714
  2015-08-05 17:06:24, CSetupManager::ExecuteTask (1916) MOUPG error: result = 0 x 80070714
  2015-08-05 17:06:24, CSetupManager::ExecuteInstallMode (736) error MOUPG: result = 0 x 80070714
  2015-08-05 17:06:24, CSetupManager::ExecuteDownlevelMode (376) MOUPG error: result = 0 x 80070714
  2015-08-05 17:07:09, error MOUPG CSetupManager::Execute (222): result = 0 x 80070714
  2015-08-05 17:07:09, error MOUPG CSetupHost::Execute (370): result = 0 x 80070714
  2015-08-05 17:07:12, CDlpManager::AsyncSerializeDisable (471) MOUPG error: result = 0 x 80070216

  I have now abandoned and rebuilt my laptop using the recovery partition.  The upgrade to Windows 10 came immediately, and it installed fine.

  Hooray

• Intel advanced 6235 N does not not in Hp Envy m4 1115dx - 8.1 Windows

  Not happy with the Ralink 5390 card wireless in my laptop, I decided to upgrade to a bluetooth card 2 x 2 in my address oem. After installing the adapter on my laptop, I discovered that the bluetooth works, but the wifi part would not, nor with windows drivers 8 intel or with the microsoft drivers. Before you try with a clean install of windows 8, I hope that I would get an answer here. I have a HP envy 1115dx m4 which originally had windows 8, then upgraded to 8.1. Windows diagnostic tool using the proven problem the card wifi was disabled by the physical switch of my laptop. But it wasn't, because by pressing would show a notification saying that the status of the wifi went to on - or off, but no sign of work adapter. The card intel is listed in the Device Manager list. What should I do?
  Thank you!

  The card you are trying to use should have a number of HP part on a white sticker or label of the card. But generally the cause of cards not HP problem is a start-up error message saying "Unsupported Device" and you can't spend. If the system starts with Windows and then wifi gives you concern which does not seem compatible with a 'white list' error Yet, I could see the BIOS refuses to turn a wifi card not supported to a status light, so it's worth to try a real HP card and see what happens.

  Here's an Atheros card with part number that you have listed on eBay for $10:

  http://www.eBay.com/ITM/HP-Compaq-690019-001-689457-001-Atheros-QCWB335-wireless-Bluetooth-BT-combo-card-/300903231706?PT=US_Internal_Network_Cards & Hash = item460f3af0da

• HP ENVY h8-1534 desktop PC: windows desktop HP ENVY h8-1534 10?

  Hi, there will be an upgrade of windows 10 for the

  HP ENVY h8-1534 Desktop PC... it passes two month since I reserved my copy of windows 10 and my windows is still in the ' have been validate window 10 for your pc.

  Hello

  You can update now if you wish, please follow the instructions below:

  https://www.Microsoft.com/en-us/software-download/Windows10

  Kind regards.

• Pavilion 14 - G6S68UA #ABA: of HP SimplePass - 10 Windows installation failure

  SP71729 update installation fails.  I've not got a fingerprint reader, so don't think that it is a problem of device driver.  SimplePass seems to work - at least he asks me to save (or not) passwords.

  I tried the update via the public service center and was able to get a better error message:

  Error trying to save the file: error download "'http://update.softexinc.com/HPSimplePass/x64/wyserver.wys ': unable to connect to remote server"

  Hi @Molaker,

  Thank you for your request and comments.

  I understand that after upgrade to Windows 10 when you tried to install an update for the HP Simplepass it not move not.  You do not have a fingerprint reader and HP Simplepass works for you.

  The details for the SP71729 it belongs to the fingerprint reader, which is probably why it has no installation.

  If everything works well, then as the old adage 'if it isn't broken don't fix.'

  Have a wonderful weekend!

• HP Envy 5660: Failed to update Windows 10 thanks HP Envy 5660

  After the installation of the printer HP ENVY 5660 updates always display the error "• Hewlett-Packard - Company WSD multifunction printer, MFP, other materials - Null Print - 5660 HP ENVY series - error 0x800f020b". Even after the withdrawal of the unit and uninsatalling this error repeatedly, and update windows 10 is not coming. How to remove this error and how to install the printer without this problem?

  Hi @tstyam,

  Thank you for showing your interest in the HP Forums!

  I understand that you are experiencing this error "Hewlett-Packard - Company WSD multifunction printer, MFP, other materials - Null Print - 5660 HP ENVY series - error 0x800f020b". I'd be happy to help you with this.

  It seems that there is a driver on the computer. If you have just installed Windows or a device and the Device Manager has 'Unknown devices' or 'other devices '. This means that they are in a State of error or without no driver installed.

  To resolve this issue, remove the "unknown device" or "Other devices" and run Windows Update to fix the problem.

  1. Go to settings, then select devices.
  2. Click on connected devices.
  3. Click on Device Manager.
  4. Open Printers and then uninstall/remove/delete the "unknown device".
  5. Open the devices and then uninstall/remove/delete the "unknown device".
  6. Launch Windows Update to correct the problem.

  Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!