Envy 17: HP SimplePass edition Windows 10

Hello

I'll have a bit of a problem on the HP SimplePass application which is here on my PC. When I connect Windows 10 for the first time, after my computer starts up, it works very well every time. The problems start occurring when restart my PC from sleep. I slide my finger on the sensor while it is flashing and nothing happens. The sensor flashes white and nothing happens on my screen. Then, I then try to enter the password but nothing happens when I press Enter on my keyboard. Then close right, the screen starts flashing and flahing, and there is nothing I can do to stop it. It's as if the program freezes my entire system. In this case Everythime I have to hard reboot my PC, because there is nothing else I can do, making me lose all my work and always open windows on the system.

This problem only occurs when I restart my PC from sleep and done have occurred since I've upgraded to Windows 10. Should I somehow reinstall HP SimplePass? Or maybe reset it somehow? I've now disabled SimplePass on my PC, because I am worried that I have something important will have to open on my PC and cannot reconnect. Please help, I would like to get this matter resolved. I'm on Windows 10 (64-bit).

Hey @dgeddes!

That is great news! I'm euphoric that the troubleshooting steps I had helped you fixed the issue you had with Sleep Mode and Simplepass.

When it comes to updates, I suggest that you use this link for the HP Support Assistant. If you have already, just download and run the application and it will help with the software and drivers on your system that must be updated frequently. This should keep you updated from that moment!

Now that we have solved the problem, please share what has worked for you with others by marking this post as an acceptable Solution.

Thank you for recognition with the congratulations!

I hope you have a great weekend!

Tags: Notebooks

Similar Questions

  • HP envy d7: hp simplepass 10 windows

    My HP support assistant dissappeared after an accident while it was used, I did a restore and that the restoration has failed, Hp support assistant reappeared. However, a couple of functions do not work, XML Viewer will not read messages and action log is not read. The computer may have been through an update of Windows 10 at the time.

    Here are the compatibility pack:

    http://support.HP.com/us-en/drivers/selfservice/HP-envy-dv7-notebook-PC-series/5296050/model/5319589#Z7_3054ICK0KGTE30AQO5O3KA30R1

    You can install HPSA from here:

    http://WWW8.HP.com/us/en/campaigns/hpsupportassistant/hpsupport.html

  • HP ENVY 17-J020US: could not find the drivers for my HP ENVY 17-J020US Quad Edition

    Hello

    I have a HP ENVY 17-J020US Quad Edition and I'm looking for "Intel HD Graphics Driver". The Support page and House HP driver heading the wrong driver and HP support was no help. The graphics card is an Intel HD Graphics 4600. Operating system is Windows 10-64 bit updated since Windows 8.1. Any help would be greatly appreciated... Thank you

    I rolled back to Windows 8.1. It's not worth the hassle, but thank you for your suggestions. My main problem was, I couldn't open RAW files in Photoshop using the GPU. This occurred after the upgrade to Windows 10 so I decided to go back because all the drivers that you mentioned, I already had on my system. Thanks again for all your help and Merry Christmas.,.

  • change the model fades into the track edit window

    Let me repost with corrected language

    I opened to the top of track editing window for a track of the model. (audio) I can see in the editing window track fades, but when I try to edit them in any way it does not work.  Logic does strange things at this stage. For example when trying to remove a fade, it deleted all the fades in the editing window track, but they still showed in the way of the model. I can edit the fades on the trail of the comp itself but even if I use the gradient tool, I can not change, delete, fade in the window track editingetc.  It is with the button change the runway model turned on and off.  I hate to say this again, but I watched a video online where the fades were easily edited inside the editing window track, but I have tried everything I can think... any ideas?

    I finally understand what you mean and I do not know the answer and look like a bug. I asked this question on another forum to see if others know why this is happening. Very strange...

    I made a sample video and will provide to Apple if verified as does not not as expected.

    Thank you for your patience to explain this...

    Look at the fading in the arrange window as I "try" edit the fades in the track editor. After selecting the header, you should see all the (colorized) model in the editor of track (not if you select the region, but if you select the header) - and you do not have...  Hmmmmmmm...

  • No 1110ea audio envy 15 after installation of windows 8 64 pro

    No sound on my 1110ea envy 15 after installation of windows 8 64 pro.

    Maybe the audio drivers hp are repaced by victory 8 drivers?

    ass pls

    Hello

    Try the driver from the following link and see if it works...

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?cc=us & LC = on & DLC = in & softwareitem = ob-113849-1

  • HP ENVY 14-2050se Beats Edition Notebook PC

    Currently, I have acquired the laptop next used:

    HP ENVY 14-2050se Beats Edition Notebook PC
    Serial number: {information}
    Product number: LW398UA

    Someone deleted the recovery files and I need to find a set of recovery disc for this. Y at - it somewhere I can order or download the disks?

    Every other time I boot the system it blue screens, but everything checks very well and he's generally well after the restart of the second time.

    Hello

    You can order a replacement set of recovery discs from the link below.

    Order HP recovery disks.

    If you have a problem with this link, order them directly from HP.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    Kind regards

    DP - K

  • ENVY 15-j059nr Quad Edition No.: hard drive DST short test failed

    My laptop HP ENVY 15 - j059nr Quad Edition PC notebook does not start. I ran diagnostics test quick HP UEFI using ESC + f2 to restart, the hard drive failed the short DST test with failure code 64NC9H-6TA85K-MFGJWK - ST 60, 03. What does this code mean.

    Hello

    Yes you can.

    Kind regards

    DP - K

  • HP ENVY 17-2100 3D Edition Notebook PC motherboard

    Hello

    Has anyone idea how the price of the HP ENVY 17-2100 3D Edition Notebook PC motherboard. I intend to change my motherboard because of the problem here. http://h30434.www3.HP.com/T5/notebook-recovery/black-screen-no-BIOS/TD-p/3288555

    Hello astovlBMB,

    I'm sorry to hear that you have problems with the motherboard on your HP Envy 17-2100 3D. According to the Manual on page 20:

    Map of the system (including the 1 GB graphics discrete memory and hardware replacement thermal subsystem):
    Only for models computers equipped with a block to display 3D Part # 630793-001
    For use only with models of computer with a 2D display Assembly part # 630792-00

    Please check HP parts Surfer: http://partsurfer.hp.com/search.aspx for prices and any replaceable components options.

    I hope that was helpful.

    Thank you

  • My HP ENVY 17-3090NR 3D Edition was dead

    My HP ENVY 17-3090NR 3D Edition was running strong, but yesterday when I plug in the power cord, I had no power led. It does not even like to try power on. So I can't use my laptop and it can depend on. The power supply had no problem. What is the problem?

    Thanks for the reply.

    Three days after I had this problem, the laptop finally started to load it again.

    The problem seems to have disappeared now. I hope that this question arises again.

    The RAM chips have been connected so successfully.

  • Can someone give me an answer to confirm if netbooks with Windows XP Home, Vista Home Edition, Windows 7 starter (these BONES other than professional or company) be used in a corporate environment...

    Original title: Netbook Licensing

    Can someone give me an answer to confirm if netbooks with Windows XP Home, Vista Home Edition, Windows 7 starter (these BONES other than professional or company) be used in a business, connected to the server environment to share files?

    I read somewhere that these permits cannot connect to a domain, is this true?

    Of coz these OS has not input parameters are even to join a domain, how can they connect?

    CAN, that my understanding of that statement means that it cannot be connected to a domain server, means that the netbook cannot be connected to the server to access files shared server?

    Can the netbook share files with other computers (vice versa), other than a domain server, on a network of companies?

    So what my final question is a netbook can exist in an enterprise environment? What's a standalone machine?

    I'm not able to get an answer very Microsoft Singapore confirm after the call to them.

    Hello

    Computers running Windows 7 Starter Edition cannot connect to a domain.

    Reference: Networking in Windows 7 Starter

  • HP Envy x 2 Version of Windows 8 operating system

    Hi all

    Does anyone know if envy X 2 comes with Windows 8 home or Windows 8 Pro. ?

    If it comes with Windows 8 home, so you know if it can be upgraded for Wondows Pro 8?

    Thank you all

    James

    8 32-bit Windows. no option to select other OS in the personalization page. can be upgraded to win 8 32-bit pro with upgrade at any time.

  • HP envy 17 can not boot windows or using recovery DVDs after the replacement of the motherboard

    Hi all, I need your help

    first of all sorry for my English but I'm from Greece. I really don't know a lot about the mobile only very basic computer.

    I have a hp envy 17 3d 2080en with windows 7 Home premium which, after overheating, chips to the motherboard. I ordered and installed a used motherboard from China (part 630793-001 hp number).

    After that I tried to start the laptop, but when he opens he said probably due to the change of the material he cannot start windows normally. After reading a lot on the internet, that I tried using the recovery DVDs I had prepared before the problem, but they will not start just yet. Then, I tried to use the cd system repair but again no luck.

    I looked in the bios as some people say on the internet and realized that the product number and serial number are different from those of my laptop and it's maybe part of the problem, but I don't know. I looked in other posts about similar problems, but did not get a definitive answer and this is why I post for your help.

    Thanks to you all

    Nikos

    IF YOU HAVE AN HP LAPTOP (MINE IS HP ENVY 3D 2080EN) THAT YOU HAVE CHANGED THE MOTHERBOARD WITH ANOTER ONE (MINE WAS FRIED OVERHEATING) AND AFTER REPLACING YOUR LAPTOP DOES NOT START AND YOU CAN'T FIX IT WITH SYSTEM REPAIR DISC OR DOES NOT PERFORM A CLEAN WINDOWS INSTALL OR DON'T LISTEN NOT A RECOVERY CD/DVD RECOVERY THEN EXPERTS HP WHO KNOW NOTHING. LOOK IN YOUR BIOS, AND IF YOU SEE THE PRODUCT NUMBER OR SERIAL NUMBER DIFFERENT THAN THOSE APPEARING ON YOUR COMPUTER (USUALLY IN THE BATTERY COMPARTMENT) THEN GO TO A HP SERVICE ALLOWED AND TELL THEM TO HAVE YOYR TATTOOED BIOS. WITH THE TATOO (COST US $ 40), THEY WILL REPLACE THE NUMBER OF BAD PRODUCT AND/OR THE SERIAL NUMBER WITH YOUR MOBILE PHONE NUMBERS AND YOUR PROBLEM IS SOLVED. MY MOTHERBOARD HAS BEEN FRIED TO OVERHEAT AND I BOUGHT A USED ONE FROM CHINA. AFTER I REPLACED IT THE LAPTOP WOULDN'T START AND WOULD NOT ALLOW ME TO REPAIR DVD HE OR EVEN THE USE OF RECOVERY. I CALLED HP SUPPORT, I EVEN JOINED THE HP FORUM TO ASK FOR HELP AND I GOT ONE EXPERT WAS USUALLY TRY THIS OR TRY THIS. DON'T LISTEN TO THEM. FINALLY, I READ AN ARTICLE FROM THE INTERNET THAT EXPLAINED THAT WHEN YOU CHANG THE MOTHERBOARD / SYSTEM BY ANOTHER THEN THE BIOS REFERS TO THE NEW PRODUCT NUMBER, MOTHERBOARDS AND/OR THE SERIAL NUMBER AND THIS WAY THERE IS INCOMPATIBILITY WHICH DOES NOT ALLOW WINDOWS TO START, YOU CAN NOT REPAIR WITH SYSTEM REPAIR DISC OR IT DOES NOT PERFORM A CLEAN WINDOWS INSTALLATION OR A RECOVERY CD/DVD RECOVERY. ONCE YOU TATOO THE BIOS THATS IT. THE LAPTOP WORKS. I HOPE THAT THIS MESSAGE WILL HELP SOME PEOPLE WAISTING THERE TIME AND SPEND THE MONEY FOR NOTHING

  • Cannot install itunes 64-bit on 64-bit edition Windows 7 Home premium.

    I can't install itunes 64-bit on 64-bit edition Windows 7 Home premium. Have tried all of the fixes recommended without success (including the latest version of the itunes 64-bit Installer

    Is the installation of windows 64-bit only a question problem home premium? I read forums where other versions (ultimate) users do not receive this error.

    A patch can be downloaded to fix the windows install error?

    PC came with Home Premium preinstalled, so have only startup disk and not the cd of Windows 7 Home Premium full to perform a complete reinstallation.

    Hello

    I had similar problems with my laptop 64-bit Windows 7 & iTunes.  Finally, I have iTunes installed 10.5.1.42, thanks to a friend who has downloaded onto a CD using their Apple laptop.

    The installation of thin attempts, where the previous CD was working using the direct download did not, despite trying many options, such as turning off the firewall and virus checkers and using another Manager download (Softonic) instead of iTunes.

    Downloaded Softonic iTunes 10.4 despite my 10.5 selection, and despite it, saying he was downloading 10.5.  iTunes installed 10.4 successfully, unfortunately I needed 10.5 to update my iPhone OS.

    When I saw the 10.5 iTunes download (downloaded via iTunes), using 7 - zip, the message "broken file" appears next to each file in the screen of 7 - zip.  It seems that the problem was with a corrupted download.

    Once I installed iTunes 10.5.1.42 from the CD, I went to update my iPhone OS via iTunes and my computer laptop 64 bit of Windows 7, but guess what... download corrupted file iPhone OS.  If the same friend upgraded my iPhone OS using their Apple laptop.  I then synch had the iPhone with my own laptop.

  • 15 x 360 PC envy: laptop TrackPad control with Windows 10

    I have a new envy 15 x 360, running Windows 10 (64 bit, core i7).  I found it very hard to type with the big TrackPad / device control area constantly taking the cursor outside or make selections in an unexpected way.

    Is there a way to easily transform the Trackpad on and outside?  Some laptops have a shortcut key - I have not found one for this one.

    Hey @LukeB,

    What happens if you go to the properties of the mouse?

    Not the mouse settings.

    Thank you.

  • Adobe Acrobat Pro DC Student and Teacher Edition (Windows, English)

    Hi, I bought Adobe Acrobat Pro DC Student and Teacher Edition (Windows, English), and now I can't open any PDF file, I now have me toward the screen to direct me to a store to buy again. Help, please. Thank you

    Hi carmenf13081794,

    Acrobat DC is compatible on Windows 7 & above. Please check the system requirements before installing the application system requirements | Adobe Acrobat Pro DC, Adobe Acrobat Standard DC

    Kind regards
    Nicos

Maybe you are looking for

  • Why firefox doesn't save my settings?

    I just use a registry cleaner (Untiitled_ Tool Box) and now all my settings on Firefox are gone. And even if I redo my settings (homepage, modules, etc.), when I close Firefox and reopen, I am sent to the first time user page "Welcome to Firefox" and

  • Desktop Pavilion needs port IEEE1394 dv cable

    Hi, my son has a Pavilion s5610f and his mini dv canon cable cannot connect to this computer.  Can a port DV or IEEE1394 added to this computer, or y at - it an adapter for USB PORT?  you know the name of the part.  Thank you

  • Administrator password BIOS HP

    Hello After three attemtps to enter the BIOS administrator password, I get the following code: Spoiler (Highlight to read)     84799485 Help, please.

  • My computer seems to be frozen configuration updates. does nothing.

    My computer is stuck at configuration updates.  It is said stage 3 of 3... 100% complete.  Do not turn off your computer.  The computer has to be on hous.  I tried to reboot in safe mode, but it is up to the same message.  Pressing control alt dlelet

  • Error message: "Lightroom can't access the internet, check your firewall and security applications. »

    Hello.  I have an Acer Aspire under Vista 64-bit desktop.  I have an error message when I try to export photos from Adobe Lightroom on my zenfolio online gallery.  The error message reads: "Lightroom can't access the internet.  Please check your fire