HP envy m6 broken hinge problem

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• HP envy m6: broken hinge hp envy m6

  Hello I complained on this subject more than a week ago here

  http://h30434.www3.HP.com/T5/HP-Cafe-and-Lounge/HP-envy-M6-broken-hinge-issue/m-p/5095968

  Jeff asked me to send my information which I did but I've never heard of someone at hp

  Could you guys please help expediate this process?

  a brief summary of my problem

  My hp envy hinge just broke without any physical damage by me, which seems to be a common manufacturing defect in this laptop in particular. I'm tender hand to hp to help me with this dilemma

  I ask that your question is raised.

• HP ENVY Notebook PC m6: HP ENVY m6 broken hinge

  Hello. I've owned my laptop HP ENVY M6 for over 2 years now, so of course my warranty has expired. About 2 months ago or not, I noticed that the right hinge on my laptop has been raised then I inspected it and then pushed him down. This continued whenever I close the laptop with me pushing down from the hinge. The coating for the monitor also plastic bends whenever I close the laptop. These questions seem to be relatively minor at the time. Tonight, 09/12/15, when I went to close the laptop, the hinge completely gave way, broke and collapsed. The left side seems to be still intact. I noticed that inside the bottom right of the screen, a piece of metal was separated across the screen. I suspect that this piece of metal is what more or less kept the hinge in place for 2 + months that it has been broken. In other words, when the piece of metal gave way, so too does the already broken hinge.

  The HP ENVY laptop m6 always seems to be in working order other than the broken hinge. However, this means that I can not put anywhere at the present time. The ability to transport my laptop is very important for me because I am currently in College and I take a lot of my notes on my laptop

  I was wondering if there is anyway to have technical support on my laptop? I noticed that the broken hinges are a very common problem with the HP ENVY m6 (perhaps a manufacturing error) and hope it will be resolved as soon as possible.

  Thank you

  @Bivin66

  @Chiv35

  Please use the Forum from HP Support. I brought your question to the team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).

  If you are not familiar with messaging private forum please click here to learn more.

  Thank you
  Omar

• Laptop of HP Envy m6: broken hinge

  Hope this happens to Jeff.  My computer is no longer under warranty, but I too have a broken hinge.  I can't afford to buy a new laptop after only 2 years, the hinge has started giving me bad very quickly, but I had no idea that just continue to get worse!  If someone could tell me how to contact Jeff it would be wonderful.  It seems to be the only one ready to help.  Thank you very much!

  @AlexKaczmarek

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).
  
  
  
  If you are unfamiliar with the operation of the function of the Forum, private messages you can learn it all here.
  
  Thank you for visiting the Forum from HP Support.

• HP Envy 15t: 15 t broken hinge problem affecting current laptops?

  
  

  There is no way to know for sure, but the new 15t has a design to hinge significantly different than those that have caused so many problems. I'm too familiar with the faulty hinge issue and after watching the new design, I'd say it's a better. Hope that helps... and I hope even more that I'm not steering you wrong.

• HP Envy m6: HP Envy m6 broken hinge

  The hinges on my HP Envy M6 is broken. How can I solve this problem?

  @kmkwhitby

  Please use the Forum from HP Support. I brought your question to the team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).
  
  If you are not familiar with messaging private forum please click here to learn more.
  
  Thank you
  Omar

• HP Envy 15 t Toochsmart l: broken hinge

  Hope this happens to Jeff.  My computer is no longer under warranty, but I have a broken hinge.  I brought this computer only 2 years and can afford to buy a new one.  The two hinges on my laptop broke. I googled and found others have the same problem.  Has anyone heard if HP publish any recall for hinge broken since a lot of people have broken the hinge question?  I heard that Jeff is very useful, I appreciateif anyone I would like to know how to communicate with Jeff? Thank you very much!

  I was assigned to the case manager for broken hinge.  HP offers to fix it with the more than $150 price tag.  There are so many owners of HP laptop with the same problem as mine of HP forum.  Someone knows HP deliver any recall for broken hinge problem.  I hope that that goes message to Jeff.

• HP Envy 17 Notebook PC TS left hinge problem

  Left hinge on my HP Envy TS 17 Notebook PC pushes the lower lid of my laptop open whenever I open and close my laptop. My desire is quite recent and it is still under the one year warranty.

  Hello

  Yes.  MY problem is solved.  Company and I got the replacement unit successfully.

  Note: If you have a lot of software installed, especially of VMs on your current laptop, so my personal advice would be to get the repaired unit, I came across the problem to reactivate the license think little software, I do several facilities and refuse activation.   However after talking to the licensing issue has been resolved, but it consumes a lot of time.

  However, if the activation of the license is not a problem for you then unit replacement is better.

  Concerning

  PS. but in the new laptop also, I always get a little tic noice when I open and close the laptop from the left hinge.   That is why I it opens very slowly.  I have just pray and hope that it does not break.  because I get 2nd replacement.

  --------------------------------------------------------------------------------------------------------------------

  Hi JigneshDesai,

  mjhuang (honor student) released a new response Notebook Hardware on 27/09/2014 23:47

  Subject: Re: HP Envy 17 Notebook PC TS left hinge problem

  This answer solve your message or question?

  If so, then share the good news! Inform others that this response was helpful in accepting this solution.
  You can also show your appreciation by giving congratulations.

  We appreciate your comments. It's what keeps our community a useful and dynamic place for our members.

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• HHR broken hinge

  Hello

  I see that it is a recurring problem among users of HP Envy, but I also need fixing. My computer is no longer under warranty (since July) and for a month (August), the hinge has been steadily worsens everytime I open, close the laptop (it's even a cracking sound). No damage occurred to the laptop and I also don't use it at home that I also have an iPad for "on the go", if I need - even if it's not often that I seem to not to leave my office lately!

  In addition, this morning the laptop has started to not not hold its charge. When it is plugged in, it is said that he is in charge, but the remains of battery % to 0%, although it is indeed, no charging current. This means that it must be permanently connected. I don't know if the two issues are related, but it seems strange that it was just a months ago that the hinge problem started and now what has happened.

  Please help, it has all of my doctoral thesis on it, and I won't stop working completely!

  Thank you

  Tom

  Thank you very much for your answer! The laptop has been compiled and are fixed by HP. good luck with your... You have also the problem of the laptop with do not load or doesn't turn is not on?

  See you soon,.

  Tom

• WANT to m6: broken hinge WANT m6

  As perhaps others, I also have a hinge broken on my m6 DESIRE.  Looking at these posts there seems to be a common problem and something HP must stand behind.   I'm out of warranty, but I am not ready to buy a new computer.  How can I get this repaired?

  After posting my problem of hinge broken on this site, I was contacted by HP.  The first individual forwarded my information to the appropriate office.  This person contacted me and completely took care of my computer. The customer service was ourstanding.  In addition to take care of the broken hinge and the case, they also took care of all delivery charges.  My computer had not yet gone for 1 week.  I'm super impressed!

• Satellite Pro L20 - broken hinge baseplate - where to find the parts?

  Hello

  First post here, so please excuse the lack of local etiquette.

  My son has a Toshiba Satellite Pro L20 with a broken hinge base plate. I'm calling it a base plate that I can not find the name of the part anywhere on the web so far.

  Its obviously the metal plate on the basis that the hinge attaches to.
  You can see it if you remove the battery.

  Nobody knows what is this part and where I could possibly buy one?

  Kind regards

  Jimmy

  Hello

  I think that in this case the ASP from Toshiba (certified partner) might help you.

  You must enter in contact of this ASP in your country and the technician should be able to order a compatible part for laptop.

  You will find here all the FSA all over the world:
  http://EU.computers.Toshiba-Europe.com-> supported downloads &-> find an authorized service provider

• Satellite 2450 - 101 broken hinge - necessary disassembly guide

  Hi did anyone know where I can get hold of a guide to disassembly to replace my broken hinge? I have the part, but want to make sure I have disassemble it properly. Any help gratefully received.

  Hello

  I would recommend not also remove and open Notepad by yourself if you do not have enough experience. It may be damaged parts instead of fix ;)

  Each laptop technician could make this work for a few dollars. so ask someone in your area.

  By the way; I found an interesting site how to replace Satellite 2435 LCD screen. This laptop is similar to the Sat 2450.

  It is perhaps useful to s:
  Replacing screen on Satellite 2435

• HP Pavillion m6 1005tx laptop hinge problem

  I have been using HP Pavillion m6 1005TX for 1.5 years. But from the beginning there was problem in the hing of the laptop. He made his 'kad - kad' when I open or closed the laptop. And, by the way of 3 of my friends who have the same laptop reported the hinge problem. I want to know, is this a manufacturing defect?

  If yes or no! Is it covered under warrany?

  I need the replacement of hinge and defective parts. Please give your insight.

  My warranty is valid until August 15, 2015.

  Thank you for your valuable comments. The troubled free hinge changed HP service center. It is covered by the warranty. I appreciate HP for fast service.

• J6480 broken hinge

  my left hinge broke while installing ink... help

  I'm afraid that if it is broken, there is nothing you can do. You will need to do so because of the broken hing, or replace the printer. I'm sorry. You might be able to find a local MOM and pop shop who can fix it, but I don't know of any chain store that repairs the printer hardware.

• HP Envy hinge problem

  Have the same problem of hinge like so many others.

  Model laptop is HP Envy 1006ea 6 - Sleekbook

  Hinge began to crack, so before it is gone completely, a small amount of glue had been applied to other damage preent.

  It does not, the two hinges have now broken off--he has not been abandoned, it's not our fault.

  Following this same problem, I had to replace the screen, as the hinges were therefore again, the screen cracked on the opening, and it has already cost £ 60. (I thought that I had to pay it as it was out of warranty)

  Now both hinges broke I have found that there is a fault common, thought that my laptop, initially bought at retailers Currys, is not guaranteed in about 4-5 months.

  Please let know us what you are able to do, as the laptop is literally now falling apart, with wires hanging out and can't be moved/open/closed.

  Your call center says it's not their problem, but I think it is.

  This post will be remounted. Look at your PM Inbox and you receive a communication. I am unable to promise that, but it would still be a good idea to keep an eye on it.