HP Envy 15t: 15 t broken hinge problem affecting current laptops?

Similar Questions

• H * ENVY TouchSmart 17-j153cl: H * ENVY TouchSmart 17-j153cl broken hinge

  I searched this forum and Google and YouTube, but have not found a way to repair the left hinge on my laptop of 17-j153cl H * ENVY TouchSmart. The left hinge has separated from the main frame causing the bottom of the laptop to get out of the upper part. Fixing of the screen is still fine. The right hinge has not failed yet, but with the extra pressure in this regard, it may be only a matter of time.

  I am just out of warranty, unfortunately. Are there resources to attempt this repair? I wouldn't break my worst computer he is already going blind.

  Thank you

  -Brian

  @BrianMiller

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).
  
  
  
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• HP envy m6 broken hinge problem

  Bought a hp envy m6 in December 2012 for 630 books and 18 months later hinge snaps completely off causing the surrounding cases break. HP will do nothing about it because it is outside the one year warranty. I am disgusted as many other hp HP customers are not repair these free laptops for many customers with the same problem. Because hp would not put this issue on the recall list customers are left with broken laptops. I am disgusted with the service the customer of hp on this issue and I would advice anyone looking to buy a hp want to not waste their money on one. I've always had less expensive brands of laptops that have certainly taken longer than this expensive hp one. Shame on hp for this poor customer service

  I just sent you a private message. If you are unsure how to check your messages from the forum, this post instructions of a..

• Envy 17 t-j100: broken hinge and havn't been able to get their hands on someone!

  I havn't even had this laptop for a year yet and the hinge is broken! He pries place the merits of the case and I havn't been shut for fear of the hinge to spoil something more! More one of the screws of the hinge is rattling around inside. I could not get hold of someone on the phone regarding send it in for repair! It's my laptop for college and I REALLY need fixed.

  It is still under warranty until August and he has NEVER been dropped or anything! What I understand is a common manufacturing error.

  Help, please! I NEED to fix it as soon as POSSIBLE!

  Finally, ahold got someone and solved the problem.

  Thank you.

• HP ENVY 17-j160nr TouchSmart: HP ENVY 17-j160nr TouchSmart broken hinge

  The left hinge came adrift and is causing the case to inflate.

  The laptop is no longer under warranty but this seems to be a very common mistake (found after doing some research)

  It's my third HP laptop and the first to give me no problems at all, so I was not prepared for this problem to occur.

  Is that what HP can do, considering how widespread the issue seems to be?

  Thank you

  Got my lappy back today and it's all fixed.

  My only concern is that the hinges still seem a little too tight, I was wondering if the problem will be re - cur accordingly. I guess only time will tell.

  A big thank you to the HP support if everything went as promised and with very little noise.

  Communication was also excellent.

  Kind regards

• HP Envy 15 t Toochsmart l: broken hinge

  Hope this happens to Jeff.  My computer is no longer under warranty, but I have a broken hinge.  I brought this computer only 2 years and can afford to buy a new one.  The two hinges on my laptop broke. I googled and found others have the same problem.  Has anyone heard if HP publish any recall for hinge broken since a lot of people have broken the hinge question?  I heard that Jeff is very useful, I appreciateif anyone I would like to know how to communicate with Jeff? Thank you very much!

  I was assigned to the case manager for broken hinge.  HP offers to fix it with the more than $150 price tag.  There are so many owners of HP laptop with the same problem as mine of HP forum.  Someone knows HP deliver any recall for broken hinge problem.  I hope that that goes message to Jeff.

• HP Envy hinge problem

  Have the same problem of hinge like so many others.

  Model laptop is HP Envy 1006ea 6 - Sleekbook

  Hinge began to crack, so before it is gone completely, a small amount of glue had been applied to other damage preent.

  It does not, the two hinges have now broken off--he has not been abandoned, it's not our fault.

  Following this same problem, I had to replace the screen, as the hinges were therefore again, the screen cracked on the opening, and it has already cost £ 60. (I thought that I had to pay it as it was out of warranty)

  Now both hinges broke I have found that there is a fault common, thought that my laptop, initially bought at retailers Currys, is not guaranteed in about 4-5 months.

  Please let know us what you are able to do, as the laptop is literally now falling apart, with wires hanging out and can't be moved/open/closed.

  Your call center says it's not their problem, but I think it is.

  This post will be remounted. Look at your PM Inbox and you receive a communication. I am unable to promise that, but it would still be a good idea to keep an eye on it.

• HP ENVY Notebook PC m6: HP ENVY m6 broken hinge

  Hello. I've owned my laptop HP ENVY M6 for over 2 years now, so of course my warranty has expired. About 2 months ago or not, I noticed that the right hinge on my laptop has been raised then I inspected it and then pushed him down. This continued whenever I close the laptop with me pushing down from the hinge. The coating for the monitor also plastic bends whenever I close the laptop. These questions seem to be relatively minor at the time. Tonight, 09/12/15, when I went to close the laptop, the hinge completely gave way, broke and collapsed. The left side seems to be still intact. I noticed that inside the bottom right of the screen, a piece of metal was separated across the screen. I suspect that this piece of metal is what more or less kept the hinge in place for 2 + months that it has been broken. In other words, when the piece of metal gave way, so too does the already broken hinge.

  The HP ENVY laptop m6 always seems to be in working order other than the broken hinge. However, this means that I can not put anywhere at the present time. The ability to transport my laptop is very important for me because I am currently in College and I take a lot of my notes on my laptop

  I was wondering if there is anyway to have technical support on my laptop? I noticed that the broken hinges are a very common problem with the HP ENVY m6 (perhaps a manufacturing error) and hope it will be resolved as soon as possible.

  Thank you

  @Bivin66

  @Chiv35

  Please use the Forum from HP Support. I brought your question to the team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).

  If you are not familiar with messaging private forum please click here to learn more.

  Thank you
  Omar

• HP envy m6: broken hinge hp envy m6

  Hello I complained on this subject more than a week ago here

  http://h30434.www3.HP.com/T5/HP-Cafe-and-Lounge/HP-envy-M6-broken-hinge-issue/m-p/5095968

  Jeff asked me to send my information which I did but I've never heard of someone at hp

  Could you guys please help expediate this process?

  a brief summary of my problem

  My hp envy hinge just broke without any physical damage by me, which seems to be a common manufacturing defect in this laptop in particular. I'm tender hand to hp to help me with this dilemma

  I ask that your question is raised.

• HP Envy 17 Notebook PC TS left hinge problem

  Left hinge on my HP Envy TS 17 Notebook PC pushes the lower lid of my laptop open whenever I open and close my laptop. My desire is quite recent and it is still under the one year warranty.

  Hello

  Yes.  MY problem is solved.  Company and I got the replacement unit successfully.

  Note: If you have a lot of software installed, especially of VMs on your current laptop, so my personal advice would be to get the repaired unit, I came across the problem to reactivate the license think little software, I do several facilities and refuse activation.   However after talking to the licensing issue has been resolved, but it consumes a lot of time.

  However, if the activation of the license is not a problem for you then unit replacement is better.

  Concerning

  PS. but in the new laptop also, I always get a little tic noice when I open and close the laptop from the left hinge.   That is why I it opens very slowly.  I have just pray and hope that it does not break.  because I get 2nd replacement.

  --------------------------------------------------------------------------------------------------------------------

  Hi JigneshDesai,

  mjhuang (honor student) released a new response Notebook Hardware on 27/09/2014 23:47

  Subject: Re: HP Envy 17 Notebook PC TS left hinge problem

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• Four edition of HP ENVY 15 t J100: ENVY 15t NIVIDIA graphics card problem

  Hello

  Today, I bought a hp envy 15t j100 quad edition energy star portable pc

  and he have NIVIDIA and INTEL stickers and materials but when I open the Device Manager

  I do not see the NIVIDIA only intel HD 4600

  Why NIVIDIA hidden

  or isn't there at all?

  is the problem of windows or your CV

  ??????????????????????????????????

  Hello

  I can't calrify that because it's a CTO machine and did you pay for the NVIDIA card option when ordering the machine? Pilot is on the site of support, sound as material is not on your machine.

  If no physical hardwre, 10 Windows cannot do anything about it. Now, my suggestion: talk to the place where you place your order and ask to give a COMPLETE listing of your computer. Part store lists only the options, not your machine.

  Concerning

• Laptop of HP Envy m6: broken hinge

  Hope this happens to Jeff.  My computer is no longer under warranty, but I too have a broken hinge.  I can't afford to buy a new laptop after only 2 years, the hinge has started giving me bad very quickly, but I had no idea that just continue to get worse!  If someone could tell me how to contact Jeff it would be wonderful.  It seems to be the only one ready to help.  Thank you very much!

  @AlexKaczmarek

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).
  
  
  
  If you are unfamiliar with the operation of the function of the Forum, private messages you can learn it all here.
  
  Thank you for visiting the Forum from HP Support.

• HHR broken hinge

  Hello

  I see that it is a recurring problem among users of HP Envy, but I also need fixing. My computer is no longer under warranty (since July) and for a month (August), the hinge has been steadily worsens everytime I open, close the laptop (it's even a cracking sound). No damage occurred to the laptop and I also don't use it at home that I also have an iPad for "on the go", if I need - even if it's not often that I seem to not to leave my office lately!

  In addition, this morning the laptop has started to not not hold its charge. When it is plugged in, it is said that he is in charge, but the remains of battery % to 0%, although it is indeed, no charging current. This means that it must be permanently connected. I don't know if the two issues are related, but it seems strange that it was just a months ago that the hinge problem started and now what has happened.

  Please help, it has all of my doctoral thesis on it, and I won't stop working completely!

  Thank you

  Tom

  Thank you very much for your answer! The laptop has been compiled and are fixed by HP. good luck with your... You have also the problem of the laptop with do not load or doesn't turn is not on?

  See you soon,.

  Tom

• WANT to m6: broken hinge WANT m6

  As perhaps others, I also have a hinge broken on my m6 DESIRE.  Looking at these posts there seems to be a common problem and something HP must stand behind.   I'm out of warranty, but I am not ready to buy a new computer.  How can I get this repaired?

  After posting my problem of hinge broken on this site, I was contacted by HP.  The first individual forwarded my information to the appropriate office.  This person contacted me and completely took care of my computer. The customer service was ourstanding.  In addition to take care of the broken hinge and the case, they also took care of all delivery charges.  My computer had not yet gone for 1 week.  I'm super impressed!

• TouchSmart HP ENVY 15t with chipset Intel Centrino Wireless N 2230 not picking up the Wireless N

  I just picked up a Touchsmart from HP ENVY 15t and want to connect to wirelessn but he does not see my router n wireless band. I do not however see the Group g. I fiddled with some of the configuration of the pilot, but he has not made a difference. I have a HP Ultrabook job and never had a problem so I know that the router is not serious. BTW, it's a Belkin AC1200 router. I saw drivers updated on the HP website but got some updated of Intels Web site. I can't believe it's a problem. I use to work on network cards, back in the day and it is hard to believe that it would not feature standard/tested. Any thoughts would be GREATLY appreciated!

  Wow this is interesting that Intel comes out there are issues but I applaud on that! I have replace the card and it went well. Hard to get off this part of the front back. Also a few small screws and two tiny wires that must be back in place to the new card. (God miss me the fat old branch PCI cards.)  :-)) So care must be taken with it but other than that worked great.

  I originally had all sorts of problems and I think that it is because in my effort to fix the 2230, I downloaded this bad set of drivers which speak of the previous answer. So I uninstalled the wireless pro software, and then he had automatically detect drivers and he chose an earlier version and then everything worked. I guess that the default windows driver will work, but I think that because I had previously installed, it will not work. If I had to do it over I would have uninstalled the first 2230 (otherwise your new wireless network will be called wi - fi 2) and also the proset wireless software.

  If you uninstall not the 2230 first before Exchange you the card then go to Device Manager and select hidden devices to get rid of him. For reason of removing sound (I think also helped) along with (as I mentioned) the auto detected Intel java plugin detects the old version of the drivers seem to be the thing that finally did it for me. I got around the full bars and the signal strength is phenomenal for 2.4 and 5 ghz bands.

  I've also used these recommended Intel for the card and the router settings

  http://www.Intel.com/support/wireless/sb/CS-030709.htm

  For some reason, my router Belkin necessary WMM enabled for devices to work with these settings. Hope this helps someone...