HP envy m6: upgrade hard drive

Hello please my drive hard crashed that is 500GB, so I had a new hard drive of 1 TB of the same model to replace... After you install the new hard drive, I turn on the laptop it will make a sound 3 times... As bippp bippp bill and stop... But the custom of laptop screen shows nothing... Please what could be the problem?

waxdany

If by 'installation' the new drive, you mean that you didn't remove the old drive and replace it with the new drive, of course the laptop won't hurt, because the drive is empty.

You need to restore your PC to factory settings in order to install the necessary things on the new disk in order for the laptop to work using HP recovery media.

It is a set of DVD and a CD or a USB key, which will erase the hard drive (removing all data, applications and settings, reinstall the original OS, drivers and utilities for HP. In some cases, you will be able to order a USB instead of discs.  You must order at HP; they cannot be downloaded.

You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers

Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update".  If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entry and click on order to press for more details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

If HP no longer provides a recovery media for your model, a few other sites, you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

Good luck
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