HP Envy M6 - Win 8.1 - Audio problem

Hello I have a laptop HP Envy M6 with 8 64-bit Windows, reccently I've updated to Windows 8.1 as it would make no sense. However, after the update has been completed and the system restarted, I noticed that no audio not playing. Also the volume keys no longer function and under the spell of settings, the volume has now said disabled, unable to be clicked. Or the speakers or headphones more playing audio. Opeining the sound panel shows that 'no audio devices are installed"as shown here:

After reading the other messages of the forum on the subject, I tried update driver software and well that there was no new software to install because 'a device attached to the system does not work:

After that I tried to uninstall reinstall but that also doesn't solve the problem. If anyone has the same problem or can help in any way, it would be appreciated.

Thank you

Please download and install the driver from the following Internet link that could solve the problem:

http://ftp.HP.com/pub/SoftPaq/sp59501-60000/sp59861.exe

Tags: Notebooks

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