Pavilion 500 215 el: audio problem Windows 10 anniversary update

I have an audio problem, then before moving to Windows 10 or the update of the anniversary of the audio working properly after the update I noticed immediately that the sound is distorted or "crunches".
I haven't identified the problem because it's random, very often and it's very annoying, my sound system is its IDT DTS + I tried to reinstall the drivers with the latest version but some of the problem persists...
Only, I noticed that the problem is more 'feel' when the bass setting is higher or when I change the audio setting to my taste.
I ask you to help also became very boring because without my custom settings is really horrible!
Thank you.
Sorry for the English, but this isn't my mother tongue, I used google translator.

Hi there @Alexcpp,

Welcome to the Forums of HP Support!  I understand that, after the update of Windows 10 anniversary, you had some sound problems.  I'm happy to give you a helping hand with this.

Check the support page for your model of HP Pavilion 500-215el desktop PC, there don't seem to be updated drivers, and you have already tried to reinstall existing ones.

You can always try to use the HP Support Assistant, HP PCs - using HP Support Assistant (Windows 10, 8, 7) to see if there is a driver available that is not displayed on the support page. It is unlikely, but there is always a chance that the page has not yet updated.

Another possibility is to make some adjustments on your system, just in case there is another driver or software that interferes with the audio, which could cause problems of lag. You can try the search, even if these: computers HP - computer is slow (10 Windows), HP - slow Internet troubleshooting (10, 8 Windows) computers.  They are never a waste of time because often there is something that could help the overall performance of the system.

Please let me know if it works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.

Tags: HP Desktops

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