HP ENVY notebook - m7-k111dx w beats audio sound up and down on its own

I know there posted solutions, but my problem is a little different though. My sound is flunctuate only when I looked at Amazon prime (perhaps other streaming websites too, but it's the one I use), so I followed a solution posted on a thread here, where I went to the Manager device and under the sound, I replaced a driver of speakers by another, who was already on my computer. The thing is that now the volume and the overall sound quality is way worse and I can't seem to find a way to get back to it... Can someone please. Thank you!!

Hi@a4ka7a,

Thank you for visiting the Forums HP's Support and welcome. I looked in your question on your HP ENVY m7-k111dxw Notebook and having sound problems. Here is a link to theHP Support Assistant. The HP Support Assistant will help you in the pilots if necessary updated.

After an update sometimes you must check that all the software and drivers have been updated. After the update is complete, restart the computer.  Here is a link tosound of troubleshootingif you need.

I hope this helps.

Thank you.

Tags: Notebooks

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