HP Envy Ultrabook with Windows 8.1 - battery not charging not even if hooked up

Just recently, my HP Ultrabook stopped the same battery if connected to the power source. Also when I remove the power connection, the laptop gets off immediately, it means that there is 0% charged battery.

On the battery it monitor shows "40% available (plugged in, does not support). " I tried several things like turn off computer, connect to another power outlet etc but no luck. Since it is Ultrabook with envy, I can't remove the battery.

Help, please!

Thanks in advance!

Did you run the test component UEFI PC diagnosis for the battery?

Start button / stop--> immediately tap the Esc key--> when the start menu is called, press F2 to select the UEFI PC Diagnostics and then select test component--> battery.

The battery can be removed and replaced if the diagnosis says that he didn't. Instructions to do this are in the sleekbook on page 43 Mintenence & Service Guide .

I found the battery on sale on Amazon.com. I found it a bit expensive. Use Google or another search engine shop for a good price on the HP 681949-001 original part number

http://www.Amazon.com/HP-681949-001-battery-primary-EL04052XL-PL/DP/B009SOIC8G

Tags: Notebooks

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