HP Envy14-2014ee reading music, she stops intermittently!

I almost lost my patience with this laptop, it seems I just waste money on that. The first problem I've got is the speaker has broke and sent this laptop to the service center in Dubai. They fixed and he's fine now and they also add a zero on the case, then it depreciated now 25%! The second problem that I really hate is when I'm playing music, she stops intermittently! I tried so many things to solve the problem but no LUCK! I did update the audio driver, change the music player, uninstall the software stupid BEATS and the problem still the same. But in my HP DV6 when I played the same music there is no problem, and the sound from the speaker is very good as this bull * beep * BEATS!

I hope that everyone HP have a suggestion to fix this... because I'm afraid to return it to their service center and got more scratches... I suspect that it is a hardware problem...

Hi DragonFur,

I didn't send my laptop at the repair center because on my final test, I discovered that when I put the volume on max then it start stifled when playing music. It is seems like Frost and on resource monitor, it takes active time, when this happens. So now still under observation, play music at low volume and it's good now for 3 days, but not what I expected. On my dv6 I put the volume on max.

Kind regards

John

Tags: Notebooks

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