Rename team to SIR names

I want to makeover my teams in CRS. I would like to consolidate and rename some of them and change a lot of groups of members. Is there a reason I'd be worried about this? Will this affect anything else? i.e. CSQ. I do this to rearrange the layout of the Cisco Supervisor Desktop.

Yes it will take effect immediately. Agents or users must logout and logback in to see the change.

Good luck. If it helps please rate.

Barnes.

Tags: Cisco Support

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