HP envy23 tilt everything in an upgrade of windows 8 for windows 8.1 with error

With a little help from my friends.

I have this brand new envy23 tilt all - in - one with windows 8.

I perform all the latest updates.

Now, I want to update the system to win 8.1 but fails.

I get this error 0xc1900101 - 0 x 40019

Whenever the system goes back to the previous version (win 8).

What can I do to solve this problem.

Thanks Anticippated

Hello Pao - Jos,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I understand that you have found the 0xc1900101 - 0 x 40019 error when you try to install the Windows 8.1 update. I suggest that you enter your BIOS and enable Secure Boot. You can do this by following the HP support document: Secure Boot (Windows 8). Once you have enabled Secure Boot you can then try to install the update. If this does not work, you can also uninstall your graphics card, and then run the update. You can reinstall the graphics card when you are finished.

Please re-post if you need extra support. Thanks for posting on the HP Forums. Have a great weekend!

Tags: HP Desktops

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