HP G62-355DX laptop: need to replace HD, how xfer o/s on new disc?

To the first would freeze on the way IE.  Could not restart due turn.  Seemed do better when go on the Net using Chrome, but after some time has frozen new same way.  Then began to notice would freeze when not on the Net.  Went to Bios done memory, test run in the test and the HD. All said memory testass, SMART check: passed, abbreviated DST: failed.  Failure ID: RLRUXX-5AE7G5-XD003F-60V003, product ID: XH0684A #ABA. Called HP to see how id item failure means and they said that my HD went out. Looking to buy the new HD.  But the laptop did not come with installation floppies, came preloaded.  How can I get my o/s on the new HD?  I have the D drive as a recovery disk (almost complete), Norton online backup service.  Already transferred my important files on cd and some added programs that came with laptop.  I was also told that I could save my 'c' on an external disk drive, I then download HD again and that would work... is it true?  Can I just copy the 'c' External drive and then again copy HD and everything will be like it was before?  Need answers as soon as possible please.  Currently using desktop downstairs in the cold room and different and slower operating systems... I hate it!  Want my laptop back wireless!  Help, please!

Hello

You will surely find this cloning (copy) the existing HARD disk will not be successful for success if the drive is already a failure, however, there are two other options available.

1. you can order a set of replacement recovery disks using the link below - it will reinstall the operating system, all the drivers, and almost all of the original software (the exception being often tests of MS Office).  They will also recreate all of the original scores, including the recovery Partition.

Order HP recovery disks.

2 another option that you might consider is to create your own Windows 7 installation disc.

Before you try the following, make sure that you can always read the character product activation key 25 on your label Windows COA (5 blocks of 5 alphanumeric games).

An example of a COA label can be seen here.

You can create a Windows 7 installation disc yourself using another PC - just download the Disk Image correct ( this must be the same version that originally came with your laptop - it is listed as Windows 7 Home Premium 64 - bit ) from the link below and use an app like ImgBurn ( Note: you can deselect additional software during installation of ImgBurn offerings) to burn the ISO correctly on a blank DVD - a guide on the use of ImgBurn to write that an ISO on a disc is here.  The source of the Windows Image is Digital River.

Windows 7 Home Premium 64 bit SP1.

Use the disk to perform the installation, enter the activation key of Windows on the label of the COA at the request and once the installation is complete, use ' 'phone Method' described in detail in the link below to activate the operating system -this made method supported by Microsoft and is popular with people who want to just have a new installation of Windows 7 without additional software load normally comes with OEM installations.

http://www.kodyaz.com/articles/how-to-activate-Windows-7-by-phone.aspx

You may need, additional drivers and software are here.

Kind regards

DP - K

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