HP J4580 printer is "Send a Fax" when I hit print

I am running Windows 7 and have an old HP J4580 that always work perfectly.  Now I can't print.  When I hit print it goes to the print page, then immediately changes to a page that says "Send a Fax" so I can't print.  I do not give up on this printer, but it is old enough that nobody wants to help me solve what is probably a simple problem.  Would be really grateful for the help!  Thank you.

Hi Connie,

This happens if the HP printer is trying to print using the fax driver.  Follow these steps and check if that helps.

a. click the Start button, click Control Panel.

b. click on devices and printers.

c. right-click on the printer, and then select set as default printer.
Note: Click on the printer listed that does not FAX in the name.

To select a default printer

http://Windows.Microsoft.com/en-CA/Windows/change-default-printer#1TC=Windows-7

Let us know if it helps. If the problem persists, we would be happy to help you.

Tags: Windows

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