HP Jet 11 R00: No audio - HDMI to TV - HP Stream R00 11

Hi, I recently bought a HP flow 11 R00 with Windows 10 laptop. When I plug in my HDMI cable to the TV, there is visual only, no audio. When I make the devices, I'm not able to locate or add my tv and I tried install Intel Graphics Driver from the site, but get the following error message: "this computer does not meet the minimum requirements for installing this software. Any suggestions please? Thanks in advance, Ruthie

Hi Paul,.

Thank you for your response.

I followed your instructions and confirmed the Realtek HD Audio is present, but Intel is not.

Could you please tell which driver I should try to download?

My complete product id: 7TU HPStream 11 - R00.

Kind regards

Ruthie

Tags: Notebooks

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