HP laptop Beats 15: Incomplete restoration and don't reset not possible

I upgraded from Windows 8 to 10 Windows, somehow my google chrome has become corrupted.  I tried to do a factory reset, but got an error message which reset was not possible, created a recovery drive and tried to perform a system recovery.  Incomplete recovery now appears on the screen when it is eaten on.  I am unable to do anything else.

Hello

You are welcome

First, use another PC to create a bootable Windows 10 DVD or a USB Flash drive via the following link.  Under the section "Imperative to create a cable USB, DVD or ISO", download the media creation tool.

http://www.Microsoft.com/en-us/software-download/Windows10

Once you have it, run the tool, select 'Create the installation media for another PC', then select the language edition of Windows 10 and 64-bit.

Follow the rest of the guests to create this and then click on finish when done.

Insert the Installation of Windows 10 support and stop the laptop by pressing the power button for 10 seconds.

Click next to the ESC key as soon as you press the power button to enter the Boot Menu, and then select the Boot Options Menu ( f9 ).

Use the arrow keys to select CD-ROM or USB key, depending on the type of media you created, and then press ENTER - if you are prompted to "Press any key to continue...". "- make.

Kind regards

DP - K

Tags: Notebooks

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