HP laptop G72: G72 battery problem

OK for some time now I have been able to use my laptop while he was on the charge cable. It does not load my dough even if it says connected, 0% load... I tried to configure the stack shows how HP support program I have on my computer, but unfortunately, so that he might still be able to do it, I would need some sort of charge on the battery. Now, I know it's maybe just a defective battery and he needs to replace, but maybe someone can give me an idea.

Thank you, Tim

Hi @t_christensen91,

Thank you for your query.

I understand that when you connect your adapter you see connection of load 0%.  You tried to configure the stack of the HP Support Assistant, but battery required for a charge to do this.

Here are two links that I think can help:

HP laptops - battery not power Notebook or hold a Charge

HP laptops - tests and using the power adapter AC.

Please check that the adapter works properly attentive to the centering pin mentioned.   If the axis is bent and you're not in the warranty try gently straighten it. Be very careful of not it come off.

Please keep me updated.

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Tags: Notebooks

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