HP laptop: HP telephone scam? Regarding the laptop computer viruses

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• on the xp computer virus infection

  * - Original title - corrupt protected windows files

  I bought a used computer and it turns out he had a virus which damaged protected windows file. It did come with an xp disk. If I buy a new program windows that will fix my problem or the virus still be there and gnaw the new OS?

  Hello

  I want to let you know that the virus will always be there in the disk hard even if you install a new operating system, unless you do a clean install. Therefore, the elimination of the virus completely would be the best option from now.

  You need to do a full scan to remove all remaining virus.

  Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

  Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

  Since you do not have a disk, I suggest to create a new user account and check if everything is working well.

  To add a new user to the computer: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/usercpl_add_user.mspx?mfr=true

  If the problem is resolved, then follow the steps in the article to transfer data from the damaged to the new user profile user profile.

  How to copy data from a user profile damaged to a new profile in Windows XP: http://support.microsoft.com/kb/811151

  If the problem persists, then you must do a repair of XP installation to get a new OS without the corrupt files. Please refer to the Windows XP section.

  Install, reinstall, or uninstall Windows: http://windows.microsoft.com/en-us/windows/help/install-reinstall-uninstall

  Reference:

  How to recover from a computer virus infection and how to prevent future infections from computer viruses in Windows operating systems: http://support.Microsoft.com/kb/940831

  I hope this helps.

• respawn and laptop computer virus

  Hello

  I have a few questions (apologies if this is in the wrong section).

  I bought an alienware 14 inch earlier this year, but failed to do respawn of the disks.

  Now, my laptop has a virus. It is possible to make yet repsawn records? Or these discs will now be corrupted? (also probably I'll copy what is now in the registry?)

  If it is currently impossible to make a clean record of respawn, this is a case of reformatting the OS drive? (which I lost)

  Finally, is it possible to buy a respawn disk, with the configuration I ordered on the laptop from dell?

  See you soon

  Hello!

  Now, my laptop has a virus. It is possible to make yet repsawn records? Or these discs will now be corrupted?

  Rather than create a new recovery disks, you can simply use AlienRespawn to restore the system to factory settings , as explained in this video.

  If it is currently impossible to make a clean record of respawn, this is a case of reformatting the OS drive?

  If after the factory restore the problem persists, you can do a new installation of Windows using the recovery disks, we shipped with the computer. If you don't have the disks, you can contact Support and request a new copy.

  Finally, is it possible to buy a respawn disk, with the configuration I ordered on the laptop from dell?

  You can order a copy of the (OS) Windows recovery disk and DVD resource (drivers). With these two drives, you can install everything from scratch. Check out this video for instructions.

• Pavilion 17 laptop computer virus

  I have a virus that looks like an advertisement for the antivirus software. It says ' alert Virus Found-threat detected Trojan '. He tells me I have a virus that software can set a price. I think they're called "ltibiti" and I can't uninstall it. Help, please

  Right-click the taskbar and choose Task Manager. Search for ltibiti.exe and end task on it. Immediately uninstall KNCTR Control Panel configuration-programs & features. Reboot to see if it reappears.

  For extra safety install MalwareBytes Free Edition and run a scan complete:

  https://www.Malwarebytes.org/antimalware/

• Pavilion 15-ab043sa: cannot reset to factory settings after the upgrade computer laptop brand new 10 Windows

  I bought 2 new laptops, they seem to be special models not listed is not in the HP support site, purchased from Currys PC World in the United Kingdom.

  First HP Pavilion 15-ab045sa laptop computer 15.6 "-red, upgraded to windows 10 perfectly well and I made a backup of the system while I studied the creation of recovery media (this info must be printed with the laptop in the box, rather than letting the user have to find BTW)."

  The other a HP Pavilion 15-ab043sa laptop computer 15.6 "-blue, for my parents, has turned into a total disaster."

  The two models are the same, except that the first is red and the other is blue, that's why they have different product numbers?

  I was now in a position where the recovery on the D: drive partition is not a factory reset.

  I did not even recovery disks as having the first one to go smoothly, I thought the same thing would happen on the second laptop and I got the recovery disc then.   I tried to create a USB stick recovery, but I had no one who can save the system settings - need at least 32 GB free.

  This occurred as first I started the laptop, made of windows, MS Office 365 updates, added then waiting 2 days for windows 10 to arrive.  When it came it installed fine and then I added a printer driver for an HP printer and made some configurations of the operating system.  At the next reboot showed something was wrong as the boot took over 7 minutes.  As the synaptics app was referenced twice in the tab start Task Manager also had strange things in the system.  Rather than go back to a previous system restore point that I attempted to identify what was wrong and uninstalled all without success.  I then had the opportunity to go back to 8.1 for Windows or "reset the PC.  Not a lot of explanation on delivery to zero and certainly no warning options that the D: partition was no longer valid.  Windows options were "in my face" so I don't think watching HP recovery.  So I chose to run from Control Panel 'Reset the PC and keep the files'.  So, indeed, I now have a clean install of Windows 10 but have lost all applications that were on the factory orginal building.  I see no way to re - install all of these programs and find the license keys.  I have more HP recovery at all.

  So I have no way to put the blue doesn't return to the factory settings.

  Advice please, I want a laptop blue, the same as the red, i.e. Windows 10 with all applications that have come to the factory as well as the correct printer drivers and a time of less than 30 seconds of starting.

  You are not sure if there is anything I can copy from red to blue to get it going again?

  Any help gratefully appreciated, thank you

  You have the options of Chat or telephone. Mon - Fri 08:30 - 18:00. Sat 10:00 - 16:00.

  https://support.HP.com/GB-en/contact-HP/product/HP-Pavilion-15-ab000-notebook-PC-series/7771366/model/8255007#Z7_3054ICK0KGTE30AQO5O3KA30F3

• Portable spectrum: will be my new laptop computer spectrum bought the work we camera in Australia

  Hello.

  I just bought a new laptop of spectrum in the United States.

  I need travel in Australia for work. This portable US will be OK when plugged into power in Australia which has a different voltage (assuming I use a plug converter suitable).

  Also, do you know if it is possible to use a HP spectrum Australian power adapter so that I don't have to carry around one of these power converters ugly on the end of the plug US?

  Thanks in advance.

  Hello

  First of all I live in a city called Melbourne (Aystralia) right now and my laptop computer loan spectrum is the United States (office of HP in Utah) and Yes, all I need is a tourist adapter as shown above.

  Second performance I see no difference, please note: we use 240V in Australia and the charger will be doing the work to convert AC current DC to run the laptop.

  I would like to mention here: I've traveled around not less than 20 countries with some laptops (from time to time, not at once) and once again all I need is a universal travel adapter.

  Kind regards.

• the product key is refused when I had to recharge the laptop computer on my new Microsoft Flight Simulator. a new product key is requested. How can I solve this problem.

  laptop computer laptop new product key requested please, it's how can I solve this problem, my previous computer was stubborn in my call, I tried to load my flight simulator existing Microsoft CD on my new laptop computer. the program asked a new product key and although my existing product key appears in the correct windows, insisted on a new product key. How can I solve this problem. of philburnremember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem
  check the zeroes and O and I (India) and l (lemon)

  We are allowed to have links in our signature? Asking for official answers.

• I have 2 laptops and one desktop. Desktop & laptop are very good. 2nd laptop computer cannot access the internet. I get a message media disconnected. I tried everything please help. I use Windows XP

  I have 2 laptops and one desktop.  Desktop & laptop are very good. 2nd laptop computer cannot access the internet. I get a message media disconnected. I tried everything please help.  I use Windows XP

  Hi JessaRoy,

  · The computer connected to the network or are they computer autonomous?

  · What is the number and the model of the computer?

  · What is the service pack installed don the computer?

  · What is the full error message with the error code, that's all?

  · What are the steps you tried to solve the problem?

  Try the steps from the link below: to test TCP/IP connections by using the ping and the commands net view: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sag_tcpip_pro_pingconnect.mspx?mfr=true

  With regard to:

  Samhrutha G S - Microsoft technical support.

• PCG 4A1L LAPTOP COMPUTER WHICH HAVE THE SYSTEM OPERATION

  Ideas:

  • PCG 4A1L LAPTOP COMPUTER WHICH HAVE THE SYSTEM OPERATION
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  I'm sorry to hear that. In a little more detail would be helpful. Crystal Ball (tm) says when you turn on the computer you get an error message that says somethng like "cannot find operating system". If Crystal Ball (tm) is correct, your hard drive is dead or your motherboard is a failure. Pull the drive and put it in a disk enclosure or use an adapter and test it on a working machine.

  http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

  If you can not do the test yourself and/or are uncomfortable opening your computer, take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad).

  If Crystal Ball (tm) was cloudy, please specify exactly what is happening with your computer. MS - MVP - Elephant Boy computers - don't panic!

• I need an activation number to my Adobe Acrobat 7.0 Standard, so I can use the program on my new laptop computer.

  I need an activation number for my Adobe Acrobat 7.0 Standard, so I can use the program on my new laptop computer

  Hi eriko25354860, hans

  I'm sorry, but Acrobat 7 is quite an old version and no more Adobe supports the same.

  Also, for Acrobat 7 activation server may not be available.

  Please go to the link of the KB doc and see if that helps:

  Error: "Activation Server is not available. CS2, Acrobat 7, pass a hearing 3

  Kind regards

  Ana Maria

• try to install on the second computer. Already had two licenses, one for the office, one for the laptop. Now try to install the Office composition on laptop. Applications are coming up with buy it now and the start of the trial. Any ideas?

  try to install on the second computer. Already had two licenses, one for the office, one for the laptop. Now try to install the Office composition on laptop. Applications are coming up with buy it now and the start of the trial. Any ideas?

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• How can I install CS5.5 on the new laptop computer?

  How can I install CS5.5 on the new laptop computer? I do not have the actual CD because I bought the downloadable version, but I have the serial number. I bought 4 years ago.

  Thank you!

  Hello

  Please Download CS5.5 products

  Kind regards

  Sheena

• Access Active Directory Domain Services on a VM Machine on the local computer (laptop)

  
  Dear all,

  Below, I use the version of VMware workstation on my laptop. I created VM 1, Machines with windows 2012 Datacenter Edition. the machine configured as AD and Domain Services. How can I access the IP address of domain which is 192.192.0.1 of my local machine (laptop)

  Product: VMware® Workstation

  Version: 10.0.2 build-1744117

  Machine 1: settings

  
  VM1.jpg

  Machine 1: Network connection settings

  VM2.jpg

  VM3.jpg

  The address Ip of each network card are

  
  C:\users\administrator > ipconfig/all

  Windows IP configuration

  Name of the host...: airliner
  Suffix main Dns...: dbprox.local
  Node... type: hybrid
  Active... IP routing: Yes
  Active... proxy WINS: No.
  ... DNS suffix search list: dbprox.local
  localdomain

  Ethernet Ethernet1 adapter:

  The connection-specific DNS suffix. :
  ... Description: Intel(r) PRO/1000 MT Network Connection #.
  2
  Physical address.... : 00-0C-29-2B-2F-BD
  DHCP active...: No.
  Autoconfiguration enabled...: Yes
  IPv4 address...: 192.192.0.1 (Preferred)
  ... Subnet mask: 255.255.255.0.
  ... Default gateway. : 192.192.0.100
  DNS servers...: 192.192.1.1.
  192.161.161.2
  NetBIOS over TCP/IP...: enabled

  Ethernet Ethernet0 adapter:

  The connection-specific DNS suffix. : localdomain
  ... Description: Intel(r) PRO/1000 MT Network Connection
  Physical address.... : 00-0C-29-2B-2F-B3
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes
  IPv4 address...: 192.168.161.136 (Preferred)
  ... Subnet mask: 255.255.255.0.
  Lease obtained...: Saturday, July 5, 2014 12:41:46
  End of the lease...: Saturday, July 5, 2014 13:41:46
  ... Default gateway. : 192.186.0.1.
  192.168.161.2
  DHCP server...: 192.168.161.254
  DNS servers...: 192.168.161.2.
  Primary WINS server...: 192.168.161.2
  NetBIOS over TCP/IP...: enabled

  Card adapt 6TO4 tunnel:

  The connection-specific DNS suffix. :
  ... Description: Microsoft 6to4 card
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes
  IPv6 address: 2002:c0c0:1:c0c0:1 (Preferred)
  ... Default gateway. :
  DNS servers...: 192.192.1.1.
  192.161.161.2
  NetBIOS over TCP/IP...: disabled

  Tunnel adapter ISATAP.localdomain:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. : localdomain
  ... Description: Adapter Microsoft ISATAP #2
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  Tunnel adapter isatap. {04A33498-31FA-4E61-8910-B5F2CE50F1A1}:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Adapter Microsoft ISATAP #3
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  C:\users\administrator >

  Concerning

  Sufian

  Hello
  I am writing from mobile muy wait you so the typos and strangeness...
  That's what I see:
  -your host/laptop is connected via WiFi to your router. WiFi is usually a little more difficult to make it work, but it does not now matter now
  -your "external" network (computer laptop/probably the router to wide band) are on the 192.168.0.X network
  -your AD windows virtual machine is configured with two network adapters and the two using NAT, as the screenshot you provided.
  -to the command ipconfig for the virtual machine, it shows that a single configured both network adapter, there probably a fixed IP address and this IP address is out of all the existing networks that you got
  * VM IP: 192.192.0.1/24
  * Real external Network:192.168.0.X/24
  * Host-only workstation: 192.168.72.X/24
  * NAT workstation: 192.168.161.X/24

  With that IP to the VM must be impossible any form of communication with your host, with the exception of the RDP rule you put (and it is also conceptually wrong of course it works)

  If you really want to put your VM with a fixed IP address in the NAT network, you must configure the virtual computer with an IP address of 192.168.161.3 - 192.168.161.127 (le.1 et.2 are used by the host/VMware workstation, and le.128 to la.254 are used by the dhcp range)

  Kind regards
  Luis

• I currently have Adobe Pro XI, but I get a new laptop, how to install the software on the new laptop computer

  I currently have Adobe Pro XI, but I get a new laptop, how to install the software on the new laptop computer

  Hi Victor,

  If you are referring to Acrobat Pro XI, you can download and install from here: Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  Kind regards

  Rahul

• I have a student version of cc (the one with everything) on a laptop computer. I want to install on a new bigger Office Summit, faster and programs are coming in the trial. What should I do?

  I have a student version of cc (the one with everything) on a laptop computer. I want to install on a new top office bigger, faster. Programs all install them as tests. How can I fix it?

  Hello

  You can check out the link below.

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Hope this will help you.

  Kind regards

  Hervé Khare