Pavilion 17 laptop computer virus

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• HP Pavilion dv7 laptop computer SMART 301 error

  I have a HP pavilion dv7 laptop, today HP Assistant displays 301 SMART error, please help me how to solve this error, I ran the diagnostic utility - HDD check displayed error 301.

  Copy your important files to an external hard drive now, be prepared to replace the hard drive with a new one and re - install windows using the HP recovery discs.

  If it is under warranty HP should replace it for free.

  Have you done your HP recovery disks?

  http://support.HP.com/us-en/document/c01867124

• Pavilion 15 laptop computer p012st Wi - Fi

  I bought yesterday computer laptop hp pavilion p012st 15 then charge windows7, but I cannot scan WiFi I can only connect to internet by line. I've been taught this drivers: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-138647-1&cc=tr&dlc=tr&lc=tr...

  Drinking, that it does not work... What can I do?

  To view the id of material, you must click on each symbol yellow separately.

  Install:

  Broadcom Bluetooth software

  Intel Management Engine Interface (MEI) driver

  Realtek card reader driver

• Pavilion dv4 laptop computer screen problem

  my computer hp laptop Pavilion dv 4 is not matched screen is not lighting upward, what could be the problem

  Thank you for the information. I fixed my problem. It was exactly as you described the t! Once I removed the plastic between the screen and the keyboard part. He was there on the left side rubbing against the hinge, this is definitely a design flaw. After a small adjustment it works perfectly again. Thanks for your knowledge!

• touch screen not responding do not on HP Pavilion TouchSmart laptop computer 15-n027sa

  Can someone help, my HP Pavilion TouchSmart 15-n027sa for computer laptop touch screen is unresponsive, someone has ideas how to operate it please

  1 reinstall the drivers from the touch screen of the HP Web site

  2 calibrate the touch screen once installation is complete

  This should solve the problem

  Hope this helps, for other queries in response to the post and feel free to join us again

  * Click on the star of CONGRATULATIONS on the left to say thank you *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  K N R K

  Although I am an employee of HP, I speak for myself and not for HP

• respawn and laptop computer virus

  Hello

  I have a few questions (apologies if this is in the wrong section).

  I bought an alienware 14 inch earlier this year, but failed to do respawn of the disks.

  Now, my laptop has a virus. It is possible to make yet repsawn records? Or these discs will now be corrupted? (also probably I'll copy what is now in the registry?)

  If it is currently impossible to make a clean record of respawn, this is a case of reformatting the OS drive? (which I lost)

  Finally, is it possible to buy a respawn disk, with the configuration I ordered on the laptop from dell?

  See you soon

  Hello!

  Now, my laptop has a virus. It is possible to make yet repsawn records? Or these discs will now be corrupted?

  Rather than create a new recovery disks, you can simply use AlienRespawn to restore the system to factory settings , as explained in this video.

  If it is currently impossible to make a clean record of respawn, this is a case of reformatting the OS drive?

  If after the factory restore the problem persists, you can do a new installation of Windows using the recovery disks, we shipped with the computer. If you don't have the disks, you can contact Support and request a new copy.

  Finally, is it possible to buy a respawn disk, with the configuration I ordered on the laptop from dell?

  You can order a copy of the (OS) Windows recovery disk and DVD resource (drivers). With these two drives, you can install everything from scratch. Check out this video for instructions.

• How backup windows pre-installed on HP Pavilion G6 laptop computer 2302ax 8?

  Hi, I have a laptop HP Pavilion G6. The laptop came with a copy of pre installed Windows 8. I need to create a backup of the operating system so that I can re - install when the current operating system breaks down one day. Is it possible to find the product key so that I can install windows from a disc using this product key?  If one can provide any useful information please help.

  Hello

  The product key is embedded in the BIOS. You won't need to write to reinstall W8 OEM.

  Here is a link that should help you about making a recovery media.

  http://support.HP.com/us-en/document/c03481733

• Computer laptop-15-ab101au Pavilion: Pavilion Notebook laptop computer restarts randomly

  Hi all

  I bought my laptop in November 2015 and Harvey Norman installed the SSD to purchase, everything worked fine, then in December 2015 the computer started making reboots random while I was in the middle of using it.

  I have no error message to warn me, most of the common time is so that using the internet pages via a mobile wireless modem, it never happens while I watch a film for instances.

  I ran a test of the system and receive this message

  test component - failed

  Primary HARD drive Bay

  I also have a failure if necessary identification number

  Can anyone help that I must return to the shop or it's something that I can fix it

  Thanks Cath.

  Hey Cath,

  The error code is a failed hard drive optimized - this seems to indicate that the player is running out and must be replaced.

  My best advice would be to return it to the retailer or contact HP and arrange for the laptop repaired under warranty.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Kind regards

  DP - K

• HP laptop: HP telephone scam? Regarding the laptop computer viruses

  I just got a phone call from someone claiming to be with the HP support. On my phone caller ID showed as unknown caller. The man said that HP has determined that I got a virus in my laptop via social media.
  
  Anyone got some these calls? I'm pretty sure it's a scam, but do not want to double check. I asked the man on the phone to give me a call back number in case we were cut off. The number he gave me was 888-883 - 6944.
  
  Thank you

  Hello there @paularose,

  It has come to our attention that the person who contacted you is not with a valid HP company we know, nor the 888 number is affiliated with what be HP. Please, don't try to contact the number or give the appellant any information regarding your personal or your products. HP is aware of these false figures and it is not recommended to give them all the information.

  We apologize that you are getting these calls.

  Thank you

  Moderator of HP

• Pavilion dv7: my Pavilion Dv7 laptop computer does not start the system recovery options

  So it told me to turn my phone off, then back on whilist cling the key F11. But when I do it my is laptop beep loud noise and rest on the logo hp, whilist is on this screen is says 'System recovery F11' in the lower left corner and does not move on the screen, how to fix this?

  Hi @Jaytee2 ,

  Thank you for visiting the Forums HP's Support and welcome. I read on your HP laptop and get a blank screen or black at startup. Try perform a reset.

  When you perform a hard reset note remove all USB devices. Disconnect all non-essential devices.

  Here is a linkto computer does not start for Windows 7.
  
  Here is a documentthe performance of a Windows 7 system recovery.

  Do you have records system for this laptop?

  I'd be happy to help you if necessary. How can I find my model number or product number?

  Please let me know.
  
  Thank you.

• Pavilion 15 p009st: HP Pavilion 15 laptop computer p009st button mute LED does not

  Help, please!

  I've had this laptop for two years, and it's already happened; I don't remember how I solved it then. The small orange LED on the button mute (also f6) don't would light up. This happened after I cleaned the computer using CCleaner. I guess I deleted something I shouldn't. Does anyone have an idea how to solve this problem? Thank you.

  Hello

  Try the following.

  Download the Realtek Audio Installer on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp72001-72500/sp72139.exe

  When finished, press and hold the Windows key and press R.

  In the run window, type devmgmt.msc and press ENTER.

  In the Device Manager window, expand sound, video and game controllers, right click on the Realtek device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  When you are finished, download and reinstall the Chipset driver at the following link.

  http://ftp.HP.com/pub/SoftPaq/sp72001-72500/sp72043.exe

  When the reinstallation of Chipset is finished, stop the laptop.

  Disconnect the power adapter and remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

  Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f9 to load the default values (sometimes it is f5, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

  When Windows has reloaded, open your download folder, right-click on the setup of Realtek Audio and select "Run as Administrator" to launch the installation.  When this has completed, restart the laptop.

  Kind regards

  DP - K

• His map does not work on HP Pavilion dv6707us laptop computer

  Hello and thanks for any help in advance.

  I've recently downgraded from Vista to XP Professional and everything went well, except for my audio.  The laptop has no sound and on the audio tab of dxdiag is listed at all.  In Device Manager, it lists the sound drivers I reinstalled (the same that were on it before the reinstallation of the OS), but this does not change the Conexant drivers in the "Sounds and Audio devices" page of XP.  I have already installed the Microsoft Universal Audio Architecture; until I installed the UAA it wouldn't even get to install the Conexant High Definition Audio drivers.

  So now I'm little at a loss to know what to do.  I need to know the its standard card that comes with the HP Pavilion dv6700us so that I can install the proper drivers.  Can any owner of one of these help me?

  Any other suggestions would be appreciated, I'm going crazy!

  Hello

  MS-UAA for SP2 (required with a reboot before the Audio driver and Modem) here

  MS-UAA for SP3 (required with a reboot before the Audio driver and Modem) here

  Conexant High-Definition Audio here

  Unzip it to a folder... Use the device, right click "Audio Device on HD" Manager, choose Update driver,
  Not to communicate,
  Install from a list or specific location,
  Select don't search, I will choose the driver to install.
  For the hardware Type select 'show all devices '.
  Remove control "Show compatible hardware" and click on 'disk '.
  Next... Navigate to the unzipped folder and choose the "WiSVHe5.inf".
  Ignore XP when it complains.
  Reset.

• HP Pavilion - 15z laptop computer: Out of Sync Audio and headset with mute

  Data sheet:

  • Processor AMD Quad-Core A8-6410 + graphics AMD Radeon (TM) R5
  • Backlit display diagonal WLED HD BrightView of 15.6-inch (1366 x 768)
  • System of 8GB DDR3L (1 Dimm) memory
  • 750 GB at 5400 RPM hard drive hybrid

  as said on the site

  The audio drivers listed in Device Manager are:
  AMD High Definition Audio Device

  CyberLink WebCam driver virtual

  Definition of Realtek Audio

  * all so far

  A also built in beatsaudio

  Question:

  The sound is fine as long as I don't nothing plug into the headphone jack. After I use headphones, whatever, the audio starts to go out of sync from the video. The video seems trolling of the audio in a few seconds.  The current patch I do is simply close the program with, either Chrome or a video player, then start it again. What tends to solve the problem sometimes, until it happens again. Built-in speakers have no question unless the helmet ruin the audio, then they begin to show the same effect. Also when the headphones are plugged and I put a video break and maybe go to another page for a bit and then come back to video, she became silent and the mixer Volume shows a Chrome icon doesn't produce any noise. When I restart Chrome, Chrome icon remains quietly on the volume mixer or it goes away and a new active icon in Chrome has taken its place. Y at - it sort of audio problem here which is known with this computer and is there a real fix?

  If more info and details are required, I will produce the said info willingly.

  Hi @DannyOhm,

  You must restore you Windows to the factory settings on your laptop. Here is a document that will be used to do that.

  If this does not help, you can call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click on the link for the number of support in your region. They will be happy to help you immediately.

  Thank you.

• Pavilion dv2000 laptop computer under Win 7, slows down or freezes for a short period.

  My Pavilion dv2000 running Win 7, slows down or freezes for a short period of time where, what seems to be, a talk-show audio plays.  Someone knows how to turn off tv and audio if you use no background.

  I solved the problellm. After stripping the system of all the games and all other third party software, I discovered that the problem would occur when connected my net. If I started and did not attach the net audio problem has not occure.  It turns out that one of the files system temp to explore has been altered by a virus which, down, loaded each time that the system connected to the net.  Problem showed when testing the hard drive.  Ran the disk check which fixed the corrupt files, then reinstalled win 7 and other necessary software.  All right.

• HP Pavilion DV73020SA laptop computer Wont Boot, how can I trouble shoot issues of power?

  Hello...  First time posting here so I hope that it is in the relevant section.

  I have a HP Pavilion DV7 - 3020SA Entertainment Notebook PC

  s/n {removed privacy}

  p/n VL110EA #ABU

  64-bit version of Windows 7 Edition family

  Laptop [2 Yr Old] had only the normal HP and updates windows 7 and work perfectly before its last closure [2 days]. The problem is the following:

  If the power on button is pressed. All the lights flash once. Fan starts then dies of the machine.

  I tried to boot the laptop with or without the battery connected, but the result is the same. I am aware that these machines have overheating problems & have been careful to avoid this by making sure that the laptop are always well ventilated. I had no previous problem.

  It takes about 2 seconds for the closing process to complete, without ever getting the windows logo or offering a chance to access Bios. I think it's a hardware problem.

  I used a multimeter to determine if the power supply HP failed. It seems to work properly at 19.5 volt. I removed the hard drive and checked that its still viable. It seems to work very well. I am a fairly competent user and comfortable disassemble the machine if necessary. Any help would be appreciated. Thnx

  Power output may drop when under a load as load or when the notbook is started and running, or both.