Screen sometimes Virgin blackBerry Smartphones

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• Screen problem touchscreen blackBerry Smartphones BlackBerry Storm2 9550

  Hello!

  I am a Sri Lanakan. Last week, I bought a Blackberry Storm2 9550 used, eBay (from a seller of e. u.). All the functions work fine except the touch screen. Can press on the touchscreen. (edges and around the screen) But he get caught suddenly, and also when am pressing an icon, phone highlights another icon. (as axample, when am pressing contacts in the home screen, phone highlights two contacts and sms). As I suppose, at this time there the phone detects it as multi touch and so I can't support what either. When am reset (battery pull) the phone, it solves the issue for a few minutes or hours, subsequently faced the same question.

  I tried to fix it by putting a piece of paper to the battery cavity, but nothing has changed.

  My storm is an unlocked phone (Comes to Verizon, but later unblocked), which is running version 5 software. ...... . 713 fact in Mexico 5.

  I want also to the last update available for my phone and how to update.

  madhava909 wrote:

  You have other ideas on my problem touch screen? This is the main question, I want to solve as soon as possible. Do I need to fix it with a spacialist? Is it a hardware failure or a software? He solved by upgrading my version of software or restore to the factory settings.

  None of these remedies could work. Without practice, it is impossible for me to know anything 100%. The best advice I can give you is to upgrade your operating system to the latest version (. 1015). It could very well be that, as a device, it was damaged by the previous owner and it will never work for you. As I say, it is impossible to tell at this distance-internet.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery?

  In my opinion, Yes, but there are others in the world who think differently. The best reference is the official:

  • KB02141 How to reset a BlackBerry smartphone

  Most of us who have dealt with this for awhile understand that power should be turned on when you pull the battery.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery? It will solve my problem?

  Once again, it's impossible to say at this internet distance.

  madhava909 wrote:

  Hereby, I have attached an image. Please answer those as well.

  

  The first (top right) is the GPS indicator... I do not exactly remember what icon the way that... I suggest that get you the the user guide for your BB from here:

  • http://docs.BlackBerry.com/en/

  The other appears only if your carrier has eliminated an update wireless for you. You say that it is the "best way" for you... I would add that this is the MOST DANGEROUS way. You see, via this method update, on the device of data backup is taken, that is rendered after the update (the update effectively wipe everything). This backup is a file use 1... If something is wrong in the upgrade process, all your data is lost forever. The update method that I gave you is the best method that 1) it tells you first take a manual backup and 2) the process itself will also take another backup... and both of these backup files are stored on your PC and can later serve as a source of food since they are not 1-use files.

  madhava909 wrote:
  Pls send me a link if you can, to download the latest update.

  You have already the link... it's in the instructions I have given to perform the update... This is the portal of official download for all carriers. Simply, you browse to the carrier of your choice and download their bundle of BONES for your model number.

  You can also benefit from this:

  • http://us.BlackBerry.com/support/blackberry101/#tab_tab_style

  And also the public KB that I often mention... they are fully searchable by you... you don't need do me research for you:

  • http://www.BlackBerry.com/BTSC/microsites/microsite.do

• To the touch screen isn´t blackBerry smartphones work properly

  Hi guys

  My Blackberry Torch 9800 mom´s (carrier is Claro Brasil and the operating system is updated to 6.0 Bundle 2647) isn´t works correctly.  Sometimes the touch screen work doesn´t and is sometimes works but not in a perfect way. When I try to type numbers to dial by using the virtual keyboard some keys doesn´t functioned as the back button. When I tap the back the number 3 button appears on the screen.  I tried to go down and then upgrade the software using the Desktop Manager but this didn t solve the problem, and even after removing the battery several times the problem remains.

  One has had this problem before?

  If I can get help in this forum, I'll be more than happy.

  Thanks in advance.

  Otavio

  To complete this topic I inform guys that the 9800 was his screen changed and it now works fine. Total cost for me was about US $ 100. Not bad.

  Thanks for your help guys.

  Now I'm looking for the Blackberry 10 phone!

• White screen of death blackBerry Smartphones

  My Blackberry Bold 9700 had the white screen of death and will seek to revive, but while loading could fail and then repeat it, I then he backed up using the Blackberry Desktop Software and tried to do the reset of the system using this...

  1. Above all, back up your BlackBerry device.  Open BlackBerry Desktop Manager and select backup and restore.  In the next screen, select backup and perform a full backup of your data on the device.  Note the location of the backup file (usually in the Documents folder).  Close the BlackBerry Desktop Manager and let your connected device.
  2. Open Windows Explorer and navigate to the following folder: C:\Program Files\Common search in Motion\AppLoader\ and open the file Loader.exe.  In 64 bit of Vista computers, the file is located in C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader.  According to the settings on your computer, you may need to show hidden folders (under file > Options for Windows XP or organize > folder and Search Options in Windows Vista).
  3. After the configuration of the aircraft has been recovered, you will be on the device Application selection page.  You can scroll through the list for all desired applications are selected.  You can also deselect all applications that you do not use to save space.  Click Next.
  4. On the next page, click on the Advanced button.  Check the two checkboxes (delete all application data and delete all currently installed applications) are checked.  Click Next.
  5. To proceed with the OS reinstall.  Note that this process can take 10 to 30 minutes (usually about 10 minutes).  Do not unplug the device.
  6. Once the process is complete, open the BlackBerry Desktop Manager.  Select backup and restore and open the restore application.  Select the file to restore (Backup-(Year-Month-Day) .ipd) and click Open.  Follow the steps to restore your device.
  7. Re-activate your connection to device by clicking on manage connections and turn on your Mobile network.  Download all the missing applications and re - connect to any device BlueTooth and you have completed.

     However, reset doesn't have to step 4 and I've been unable to re - connect phone to Blackberry Desktop and now, the phone tries to start but crashes when she shows the first blackberry ever start.

  Help, please

  It could be at this stage.  I'm leaning more towards the software side.  Can you take the device to the store and reload the software?  If we give them problems, then the material may be failing.

• Removal of unused icons on the screen of the blackBerry Smartphone

  Hello

  I wanted to ask if anyone has any ideas on how to remove an unused BB email account icon on the menu screen? This icon has been my previous BB email address, but I had to create a new and return my service books start to be able to send and receive emails using BIS for my BB email address and personal e-mail on my "BOLD".

  The previous BB email address does not present as an e-mail account, but the icon remains in my menu screen. I would like to remove, because it does not work.

  Someone at - it ideas?

  You can do that too

  Press menu, options, advanced options, service book and remove that 2 elements with the e-mail address you want more, one with CICAL and other with CMIME

• Brightness of screen ranging from blackBerry Smartphones?

  I noticed that the level of brightness on my Storm varies, is it supposed to?  I noticed several times during the reading e-mail and looking at the photos of the camera.  It can be vary brightness one accidentally, I press the button, someone we know?

  It has a light sensor and the brightness based on the lighting. You can stop the feature (blacklight dim automatically disable in the screen/keyboard of the option menu), but this will slightly affect autonomy since you do not always have a maximum brightness.

• Screen of the blackBerry Smartphone will not portrait in landscape mode when, in the pages of sms and message mode change

  I don't know if I've accidentally changed something, but all of a sudden I can not get the screen to switch from portrait to landscape mode when im in the pages of sms and message. I searched everywhere for an option that could keep me out of this point of view, but I have not found anything. Anyone know how to fix this? your help will be greatly appreciated.

  Make sure that you use the latest version of the OS that you can find (from any carrier.)

  You can probably get it to work again by removing the battery and reinsert.

• Default screen of the blackBerry Smartphones Portrait showed icons, now displays the keyboard.

  I let a friend play a bit with the phone today. After that, my home screen changed and I could not find a way to restore it.

  When using the portrait used to have icons on the screen. Now I have a keyboard showing instead (with numbers and letters, such as a phone. If I flip to the landscape, I get the icons. If I hit the 'menu' button, I get the icons. If I type and click on the screen above the keypad, I get the icons. If I press a selection from the keyboard, it opens the phone and enters the first issue. I would like to have the icons it by default in portrait again. I did a battery pull and looked through the options, but without success.

  Any suggestions?

  Thanks in advance.

  Second battery pull it cleared up. It was strange. I could change the multi tap keyboard and suretype. But the portrait by default the keyboard upwards. Second battery pull took back me to the default screen, I was used to, with my icons arranged as I wanted them to be.

• NEW MSG ON MY SCREEN BUT USED blackBerry smartphones to go?

  Hey, just a quick question, I have 2Nouvelle msgs icon on my home screen, but I checked my Inbox sms and mms and there is no new msgs here and I also checked my e-mail inbox n no msg is here. .

  I turned my phone off and even out my battery but the icon is still (who resembles a envelope with a red star in the upper right corner of it), but its always there

  Does anyone know what this means and how I can see?

  Thank you in advance xx

  Ah ha, I discovered what it was... It was two new PIN sitting in my msg record instant messages. .

  Once again, thank you guys for your help. .  XXXX

• Screen of the blackBerry Smartphone will not turn off

  IM utilisant.90 and my screen is dim and inturn drains my battery by the lunch hour (I'm pretty sure that's not good for the screen is)... I was considering upgrading a.99 but the larger keyboard... is love a solution?

  jewofa wrote:
  IM utilisant.90 and my screen is dim and inturn drains my battery by the lunch hour (I'm pretty sure that's not good for the screen is)... I was considering upgrading a.99 but the larger keyboard... is love a solution?

  I had the same problem avec.90, mais.99 running, no probs, no reboot, no out of the battery.

• Screen "BOLD" of blackBerry Smartphones is concealment for no reason

  I can be typing a message and my screen turns dark, as in power saving mode.  Other times it remains nice and bright without problem.

  Is this a known bug?

  Is there a solution?

  I changed all the options without result.

  I get my phone to ATT and have a new "BOLD" which does not dim on me.

• Screen of the blackBerry Smartphone is no longer automatically stop when the phone is not used

  I have a Verizon 8830.  I have the side switch programmed to lock the device.  In the past, when I blocked the device, the screen would turn off after 2 seconds, which would save battery.  Now, when I lock it, the display turns off after two seconds but then it turns back on.

  I can get it to decrease intensity with backlight settings, but I can't have to go completely dark.  As far as I know, I have not changed any settings.

  Any ideas?

  It fixed the old-fashioned way... I did a hard reset.  It works again.

• Icon screen of the blackBerry Smartphone

  I removed a few third-party apps, but I can't get the icons on the screen.

  I know I can move to the end or hide them but I would like to remove them

  any help.

  Turn, if the judgment is not set to zero. After you have deleted them do you have a guest on resetting the device? If this is not the case, reset the unit by removing the battery for 30 seconds.

  JSanders meant that once you are in the Application, click the menu button, and then click Modules.

  Regarding the removal of the old email account, check on your carrier's BIS website to see if the account is still there. If so, remove it. If no control on the device under Options | Advanced options | Maintenance book. If you see any references to your old email account, delete them

• Screen freezing of blackBerry Smartphones

  Hey, new, new problem with my "BOLD". I bought it in April of AT & T (it is refurbished), the thing is every time I'm on it for more than 10

  min timer appears several times and the screen freezes makes it difficult to finish what I'm doing. No idea why?

  You is not clear, that we have been referring the device memory. Under the section of the Application, the amount of free space is listed?

• Icon screen call for blackBerry Smartphones

  On a BB "BOLD" in the upper right corner of the screen during a call, there is a box with 5 "+" in diagonal direction (top left to lower-right) on the screen.»»  What is this icon?

  Hi and welcome to the forums!

  Are you referring to the dark blue box with what looks like stairs?

  This is the icon of its equalization for the call, if you switch to speaker it disappears correct?

  Thank you

  Bifocals