HP LaserJert 5200tn tray 3 not configurable

In order to have our design software to take the right for every different paper tray, we must triple (once for each tray) this printer (Laserjet 5200tn). We did successfully on all our XP systems using the disc that came with the printer. We are currently migrating to Windows 7.

First of all. The disc that came with the printer will NOT work under Windows 7. By clicking on empty install results in a message box which reads "the system cannot find the path specified" in the title, there is nothing in the message outside this box. We confirmed that the drive still works out there in an XP system. This also happens when you try to install from an image of the drive we recorded in our network.

In the second place. When you manually install the printer through the interface of Windows 7 it will perfectly everytime. Each instance of the printer installs without flaw. When you go to print options to change the settings of the tray, only the manual feed tray 1, tray 1 and tray 2 are configurable. Tray shows upward but cannot be configured (in gray).

In the third place. We noticed the driver Windows 7 automatically installs is PCL5 while the disc installs PCL6 on all XP machines. Driver using Windows Update search does not return a PCL6 driver. I doubt that it has any account, however.

Fourth. We tried to install the UPD PCL6, but that has nothing at all to help him.

Printers still work and pull tray 3 so that there should be no problem connecting with tray 3 and we have two of these printers and it's the same problem with both. Any help is appreciated.

Have you been in the properties of the driver under device options, scroll the installable options and change tray 3 not installed and installed to apply this option.

Tags: HP Printers

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