HP Laserjet MFP M175nw 100: Laserjet 100 keeps needing to be reinstalled

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• Printing envelopes with laserjet MFP M175nw 100

  My laserjet MFP M175nw 100 works fine, as long as I print on standard A4 paper. But printing envelopes is another matter. The print is dirty and when I look closely, I see that repeated text on the envelope of what a few cm is smaller. Print a cleaning page does not solve the problem. The problem occurs both on the thin envelopes heavy quality.

  Operating system: Windows Vista

  Printer with the USB cable to the computer

  Print program: Microsoft Word 2007.

  Hi Jan_NL,

  Welcome to the HP Forums, I hope you enjoy your experience!

  I understand when the printing envelopes printing looks dirty and is repeated printing of text below.

  I'll be happy to help you.

  Make sure you change the paper size of the application you are printing from and then assign the printer driver envelopes.

  In the software, select the option print.
  Select the appropriate printer name, and then click Properties or preferences.
  Select the paper/quality tab.
  Paper size, make sure it is selected on the correct size.
  Paper type, set it to envelopes.

  Then try and print again.

  I have provided this printer's specifications. HP LaserJet Pro 100 Color MFP (M175a and M175nw) product specifications. Under paper management it is the envelope formats supported.

  This paper presents how to load envelopes and the types of envelopes supported in a Laserjet Printer. (the wrong kind can get stuck inside the unit) Loading paper and envelopes.

  This document is intended to solve problems of quality Print. Follow the steps described in the paper to see if we can solve this problem. Print the diagnostics page, perform cleaning again and also to calibrate the printer.

  You have the impression of problem even on letter-size paper?

  You use Genuine HP Toner?

  Let me know the results, if you have any other questions please.

  Thanks for posting on the HP Forums.
  Good day!

• HP LaserJet Color MFP M175nw 100 prints, but not scan

  This problem has just appeared out of nowhere the LaserJet printer prints (so it is connected), but when I run the HP basic digitization program, I get the error message that the scanner is not connected.  I rebooted and restarted the printer. Also, I downloaded and ran printing HP and doctor Scan. It detects the printer and the scanner as "installed", but when I ask him to communicate with the scanner, it is said that the "selected product is not conencted".  When I try printer (same ip address), it detects it and gives me the possibility of "Difficulty Printing" or "problem analysis". On the "difficulty of analysis", it says "establishing connection with Scanner", but loops back to the beginning of the process, without success.  Now, it will blow your mind, if I screen Win-8 Metro and run the HP and Capture digitization program, the scan works perfectly (Although this scan utility is more limited than the regular version of HP-Scan). So, here I am trying to solve a communication connection problem, when none really exists.  Has anyone ever seen this situation? Anyone got the answers?

  I fought this problem since I bought the color printer. I understand that the printer is discontinued. I love it, I have two, they work great, except for this problem.

  Now my conclusions and solution.

  After installing the software, it works fine. After a while it doesn't. Some software installed HP must be retired by anti-virus programs or gets too writes because he went, so that the scanner doesn't scan. I have yet to find what is happening to the scan software, but it disappears.

  My solution...  I remove all the software printer HP 100, including port data in the configuration of the printer. If you have installed several times, you will have a list of information about the printer port, remove it.

  I use their basic installation software. Usually always scan not scan. You must install it AGAIN, during the first installation. It works every time, until it disappears again.

  HP technical support has no idea on this issue. I spent more than seven hours talking to probably all the tech they have without success. Finally it me they would make me a 'deal' on a printer company.

  I would like to know if you find that zapped installs it HP. As far as I know is it disappears and the scanner no longer works.

  [email protected]

  Bob

• LaserJet Color MFP M175nw 100: Cannot reinstall the software to update driver (after having uninstalled by following the instructions on the support page)

  My ability to scan stopped initially with the ADF (ADF) and then altogether.  I downloaded the new drivers and uninstalled my current (using HP Unistaller) HP software according to the instructions on the support page.

  Now, I can not reinstall the software (the installation hangs on the verification stage) so I can't hope to upgrade the driver.

  Hi @kbsmcd,

  I can help you install the software and solve the original problem that you experienced when you try to scan from the document feeder. Complete the following steps in the order I present them in and let me know the results of your efforts:

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• HP Laserjet Color mfp M175nw 100: How can I connect the router to secure network?

  How do you set the printer to connect to the network through a router password? Where would you want to enter the password?

  On page 43 of the technical reference software, it shows how to configure the wireless through the built-in Web server.

  This link also have other reference documents (manual, software reference technique, quick reference Guide and Setup Guide) that might be useful in the future.

• HP LJ MFP M175nw 100 - Menu access is disabled

  Hello

  I have problems with my printer. I can't access any of the settings, I do not know the IP address of the printer, so I'm unable to access the web interface.

  I can't do the factory reset as all menus comes up with "Menu access is disabled.

  Is there a way to reset the printer? Any help is very appreciated.

  Kind regards

  Sam Colman

  Hi scolman55,

  I see by your post that you are unable to access the menu of the printer and need to know if you can do a hard reset.

  I'll be happy to help you.

  I'll send you a PM (private Message), but before you start, please see the HP Privacy Statement. This privacy statement informs you of our privacy practices and the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is available on our homepage at the bottom of each web page of HP and HP.com.

  There are a growing number of messages in this forum and elsewhere in the internet with the steps to do a reset on different printers. Reset to will sometimes fix problems, so resetting is not the issue.

  A few resets require you to enter key combinations to open special menus on your printer that you were supposed to never access. These special menus are used by developers and staff support for debugging of problems, but they are not intended for inexperienced users and can have unexpected results. A wrong button push and you might no longer have a printer, but rather an expensive paper weight. On top of that, if you happen to the 'brick' the printer in this way, it is considered as customer induced damage and voids the warranty automatically. These resets are only intended to be distributed and used as a last resort and under the direct instruction of a representative of the HP technical support. They should not be made lightly.

  I hope this helps.

  Thanks for posting on the HP Forums.
  Good day!

• LaserJet 100 color MFP M175nw wifi connection problem

  A few days ago I bought the new router Cisco RV 120W and 100 HP Laserjet color MFP M175nw and

  Hi yarzig

  I understand that you are unable to configure the wireless to the printer.

  Make sure that the computer is on the right side of the network.

  Unplug the ethernet cable from the printer.

  Restore the default settings of the printer.

  Arrow to restore default settings, ok ok, right on the selection of the printer setup button, arrow right in the service menu.

  Print a configuration report to check that there are no IP address and name of your network. (SSID)

  Go to the install button (key) on the printer, arrow to the reports on the right, select config report.

  Now, connect the ethernet cable from the printer to the router.

  Wait about 1 minute and print the configuration page to get the IP address.

  If you have an IP address valid address for the printer, try and access the web server integrated.
  
  Type the IP address into the internet address bar explore.
  
  
  
  If it loads the page from the network printer then the printer is on the network.

  Now, we can configure the wireless connection.

  Click on the tab of networking, on the left, select Wireless, fill in the information. Apply the settings, once you get a response back, and then disconnect the ethernet cable from the printer.

  Should get a solid blue light on the printer.

  Now, run the Add Printer Wizard.

  If you use Windows 7, go to start, devices and printers, add printer, go through the wizard. Should find the printer and install the driver. If not, go to add printer, select local, select Create a new port, click on menu drop-down and select TCP\IP, next, type the IP address of the printer. Continue the wizard.

  Make sure the printer is online.

  Test it wireless and see if you can now print.

  If you need assistance please provide the following so I can help you
  
  better.

  What operating system do you use?
  
  Here is a document to your operating system Windows.

  Is it a laptop or desktop?

  Is the computer wireless or wired to the router?

  What configuration of network do you have? (Modem/router/2 routers/booster/airport/switch)

• 100 HP LaserJet color MFP M175: forgotten password on HP LaserJet 100 color MFP M175NW

  Hello

  I came to the community after a call to the heldpesk.

  My problem is the following. I have a HP LaserJet 100 color MFP M175nw which is configurable via web interface. The problem is that I don't remember not the password to access the web configuration.

  I called the HP helpline to ask for help, but because my printer is no longer under warranty, they can't give me support (or must I pay). The girl asks me to post in the forum, and that I will get an answer in this way.

  So I came to you and ask for help .

  Can someone help me how to do?

  Thank you very much

  Hi @catharn ,

  I see that you need to reset the printer. I'd love to help you.

  I can send you this information in a private message.
  In the forum next to your handle name simply click on the envelope to see.

  Good day!
  Thank you.

• LaserJet 100 color MFP M175nw: Laserjet 100 color MFP M175nw will not connect wireless - used to work properly

  OK - I'm out of here.

  I've owned a Laserjet 100 color MFP M175nw for awhile, and it worked perfectly.

  Installed the software for 2 computers at home and everything worked well.

  Last week, I changed the password to my router for the home network.

  The printer showed as "offline".  I couldn't change the status.

  After much trying I totally uninstalled the software, deleted the printers on my PC and reinstalled.

  I run the installer - tell him I want to go and so that it can detect my wireless network settings.  (I also tried the option where I have to enter the information manually). All else fails.

  Setup starts and then asks me to install the USB cable.  I do that and the installation program is going very slowly (I mean it crawls along) and wrote "Product has been detected", "Waiting for installation of the product at the end. Then I get a big red 'X' and it is said that it took too long to run and a fatal error occurrred or he tells me that it cannot find a product to install.  If I run the installer and say USB only, it works very well.  Ugh.

  When I press the button on the front panel wireless and it flashes only and that's all.

  Here's what I did - full power / turn off the PC and the router.  Updated the firmware of the printer used the new installer (all from the HP website).  Tried it on 2 different PC to ensure that it was not isolated.

  The USB cable is good because after the failure, I can print via USB (I lost a forest to print the test pages).  Same PC and OS for both when I bought the printer.

  Ironically, I spent several years in this DOCUMENT, so it's not familiar works for me, just very frustrating!

  Well, I finally had it - realized that the WIFI adapter on the PC had to have the new password entered.

  It was step 1.  Step 2 followed another post where I attached the printer directly via ethernet to the router cable, and once the IP address appears in the menu of the printer, I entered on my browser and the name of the router is entered, pw and managed to turn off the wireless printer on.  Then, by running the installer worked like a charm.  Woo-Hoo

• TurboCAD Deluxe 15. impossible to find my new 100 HP Laserjet color MFP M175nw

  Hi, I have bought and installed my new HP Laserjet 100 color MFP M175nw but have found a problem with the printing of drawings in TurboCAD Deluxe 15.

  If I try and print a drawing to the printer icon, a warning of TurboCAD appears saying 'Please select a default printer for your system' and nothing is displayed.

  If I try to click on 'File' > 'Print' there is also nothing that passes.

  I have HPPSdr and that gives me no information. Can anyone help please since this is an important issue for me.

  Thank you very much

  Phil.

  Hi Phil,

  If you are able to print from other application programs then the question has with the autocad program. You want to call for help with this issue.

• locking password for admin - LaserJet 100 color MFP M175nw

  Hello

  I just bought a 100 LaserJet color MFP M175nw. Went in the menu of the box tools and entered a password. The next thing that happened is that I can not connect because it says that the password is incorrect

  (Might have to do with my generated passwords and some characters is not allowed for the password (wouldn't be the first time, generally to get a new password is a matter of resetting is by mail).)

  Anyone who is willing to tell me how to reset the unit? Also where can I find the serial number of the device? What is the small sticker under the scanner glass?

  Thanks in advance!

  Best regards.

  Sjoerd

  Solved with quick intervenience of HP telephone support team. EU to hold a few buttons and reset has been done. The most difficult thing was to find the serial number of the printer, it doesn't seem to be anywhere on the device (down, front, back, inside,...) Me that I still had the box where it is "also" printed on the chance.

  I also discovered what was wrong with the password. It does not longer then 16-character password and those that I pasted my password generator/Manager is 20 characters by default. For example, when you enter it symply ignored the finals four characters.

  Phone support credits for pick up the phone fast, also thanks to the technical support.

• Print HP Laserjet Pro 100 Color MFP M175nw missing / disappeared along the axis of each page

  HP Laserjet Pro 100 Color MFP M175nw. operating on Windows 7 from my wireless laptop. Just bought this again a few days ago and every page of the printed word has about 20mm wide streak lack of feeling running down the Center. What can I do to fix this? I tried printing a page a couple of times of cleaning and the print quality too a few times Menu color grading, but that made no difference. I use a Premium quality paper for use of the laserjet printer. Could someone please let know me what I can do. Thank you in advance.

  Hi Watcher35,

  I see that the Laserjet Pro 100 ACM M175NW new is missing print in the middle of the pages, you ran cleaning and color calibration, but the issue is not resolved.

  This would be a specific example of the question: but with the 'Bb' would be completely missing?

  This HP document: solving Print quality problems can if you take some of the same steps you did already, I suggest you don't skip any step.

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 for all other regions, click here.

  Kind regards

• My HP LaserJet 100 color MFP M175nw Gets a 54.2 error message

  My HP LaserJet 100 color MFP M175nw Gets a message from 54.2 error, I thibk something stop them from turning. How to manually turn the toner cartridges to get out? the knob does not work.

  Hi mazz154,

  If any of the cartridges get stuck the carousel could not turn depending on how stuck cartridge is. To move the carousel you must have released brake and then find a place on the carousel to do turn to the next cartridge door. Just make sure that you do not touch the mag of the cartridges ink roller with your finger as the oil on your hands can damage the toner mag roller. If you are unable to follow the procedure described in my previous post due to a jam cartridges you will need to call technical support in 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

  http://www.HP.com/cgi-bin/hpsupport/index.pl

  http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  If your printer is no longer under warranty, you will need to review the document below.

  HP out of warranty of the Support Options for HP select consumer printers *.

  Let me know what you find?

• LaserJet Pro 100 color MFP M175nw printing problem with Erorr with "Print queue was not accepted.

  MFP M175nw would not print no matter what MAC or HP labtop... it will show the test without problem page.

  Erorr log shows this:

  W [27/Mar / 2013:19:26:41-0400] HP_LaserJet_100_colorMFP_M175nw__0621F0_: printer takes in charge Create Job but not use of Send-Document.
  E [08/Apr / 2013:21:10:25-0400] [post 112] Print queue has not been accepted.
  E [08/Apr / 2013:21:10:48-0400] [post 112] Print queue has not been accepted.
  E [08/Apr / 2013:21:11:11-0400] [post 112] Print queue has not been accepted.
  E [08/Apr / 2013:21:11:34-0400] [post 112] Print queue has not been accepted.

  Any expert know about this?

  I need to know more information about what is happening here to start. It seems that you are experiencing printing problems, but I can't get a lot of information that you presented. All the information show me is that the file could not be accepted by the print job. I'm going to need to know what it is that you print file type and size, the program you are printing the form, if you are still able to print other documents from other programs, how long it lasts and any other relevant information.

  Departure, we will perform the two resets in this video:

  http://www.YouTube.com/watch?v=31TbWMrTaFk

  Then, if you use a USB cable, make sure to remove (this is important). Do not plug it in again until the software instructs you. Through devices and printers, programs and features and issues Device Manager and make sure that all copies, files, and programs related to the printer are removed. As indicated, and then restart the computer.

• laser jet 100 color mfp M175nw

  OK, I'm about to explode a joint here. I bought a new router and I have now the 100 HP Laser Jet color MFP M175nw problems to connect. I can connect and print via USB, but not wireless. I can see the printer on my computer in the Network Center and he has five bars of signal WiFi. I uninstalled everything and run the MS Utility and then reinstalled the software. Even with the USB cable plugged in, I can't open the Toolbox HP because it does not connect. I can connect to the printer via a network cable to my route, and I can see but not print. Right now I use a network open with bonds. The blue wirless button keeps blinking on the printer. I have reset the default printer. I connected to my router and I tried to conect it there as well. ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

  Hi @flexcuff ,

  I see by your post you are having problems setting up the printer on the wireless network. I will definitely do my best to help you.

  Restore the default settings of the network printer.

  • Press the Setup button. (key)
  • Select the network configuration Menu.
  • Then select default settings.

  Print a configuration report to ensure that the IP address is 0.0.0.0 and the SSID is disabled.

  Print a Configuration report.

  Here are the instructions to set up the printer via the Direct wireless set up the printer on the network as the Infrastructure.

  Turn the wireless directly on the printer.

  On the printer, press the setup button, select (key) and network configuration menu, select wireless menu, select direct wireless and turn it on.

  On the computer, in the lower right corner, click on the wireless icon, and select the printer from the list to connect to. Then open Internet Explorer and type the IP address (192.168.223.1) of the printer in the address bar.
  This will load the web server integrated for the printer.
  Select the networking, Wi - Fi on the left side.
  Fill in all your information network, select infrastructure, select the name of your network, set password and encryption type. Apply the settings.

  Click on the wireless icon and connect to your network name.

  Print a configuration report to ensure that the IP address is valid. (192... or 10...)

  Now, create a new port, this will save you the time, instead of uninstall and then reinstall the software.

  Go to start, devices and printers, right click on the printer, go to the printer properties, select the Ports tab.

  Click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.