HP Laserjet P1102W - cannot install on Windows 7 64 bit

Hello

I'm unable to install the software for my laserjet p1102w. I tried the install CD, USB install and install downloadable. I get the error message is below. I ran through almost every tutorial tech support on the HP Web site as well as a few websites of third 3rd, and I'm about to throw this printer out the window. A few things about my setup: the printer is already connected to the network by other computers (Vista, who had no problem with installation). I am running Windows 7 64-bit on an Acer Aspire 5745 G.

Hi smcconn5,

There are a few other things that we can try to get the printer completely installed and operational.

Unplug the USB cable.

Uninstall the software from the CD.

Go to start, computer, right click on the CD drive and select open, and then double-click on uninstall.

Restart the computer.

Then go back to start, computer, right click on the CD drive and select open, then right click on the installer and select run as administrator.

I hope it will work.

Another that you can try is to create a new user account with full Admin rights and try to reinstall the printer. How to create a new user account in Windows 7

If you still have questions then I would contact Microsoft to see if they can help with this error to the administrator.

Let me know how make you out.

Tags: HP Printers

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