HP LaserJet P1102w: Hello tour-HP LaserJet P1102w

I changed the network settings on the printer to turn off Hello. It worked.

Now I want to turn it back on but I can't enter the HTML Config page more.

The settings of the printer, I learned to Options & supplies, click on the utility tab, click Open the printer utility and then click on the button HTML config but nothing happens. What can I do?

Hi @Johnny_Bravo,

Thanks for joining the Forums of HP Support with your application settings.

I understand that you use a HP LaserJet Pro P1102w printer with a Mac OS X 10.11 El Capitan computer and you want to access to the Embedded Web Server (EWS) the printer so you can relight the Hi setting. I would like to help with that.

The SAP is open but a web browser by entering the IP address of the printer in the address bar. You can get the IP address of the printer by printing a configuration page of the printer.

Once you have the IP address of the configuration page, enter it in the browser and it should take you to the integrated Web server. If it is not that you need to reconfigure the printer on the network.

If are are able to connect to the EWS printer follow the steps below to change the setting for Hello.

1. click on the tab network in the navigation menu of EWS.

2. under Advanced settings on the left side of the screen, click Hello.

3. click on the menu drop down next to higher priority Hello Service, select printing 9100and then click apply.

4. under Advanced settings, click Hello to confirm that the changes applied.

Please let me know if that solves the problem, or if you need assistance.

Tags: HP Printers

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