HP LaserJet Pro P1102w: HP LaserJet Pro P1102w Wireless Installation - adding other laptops and desktop PC...

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• Satellite Pro L500 - wireless connection is very slow and unstable

  Hello

  I bought a Satellite Pro L500 a couple of weeks (Windows 7 and Realtek 8191SE). I have no problem connecting to public networks, but I can't use it at my place, where I have a broadband cable connection.
  The strange thing is that, in the same room, I have no problem with my old A105 Satellite (Windows XP).

  It is also very strange the fact that, even if the signal is good, sometimes excellent, the connection is very slow and unstable (it disconnects when I try to browse the Internet).

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  Hi Patrick,

  If you can connect to public networks correctly, I think that this problem is related to your router at home. So I would recommend updating the firmware on your router. You can get it on the page of manufactured goods.

  Also try to disable WLAN encryption and MAC address filtering.

  By the way: you can access the Internet at home via a cable connection?

• OfficeJet Pro 8610: Officejet Pro 8610 wireless printer is constantly busy and does not update the software drivers.

  I'm trying to update my printer via the steps outlined on the HP website. However, when identify my printer and try to install the revised version of the software of my printer continually says its busy. This means that the printer will not update.

  When I first tried this software update the status of the printer was ready however after failing at the start of this first attempt each following update failed because the printer is busy. I turned he walks several times and even turned off then the option automatic updates with no luck.

  Without being able to change that status, I can't update the printer. I know that it is able to connect to the network, because it checks and tells me that he has the latest software version available fo, so I am very confused as to how I can fix this.

  Any suggestions?

  Hey @Branthwaite, welcome to the Forums of HP! I'd love to help you update your JO 8610.

  From your description, I understand that you cannot refresh the printer as it is stuck in the free/busy information.

  We will perform a hard reset. To do this, leave the printer and unplug the power cable for 1 minute. While it is unplugged, press and hold the power button on the printer for 10-15 seconds to release built his power, then after the minute, plug the printer in. Also, even if you have used a surge protector/power bar this whole time and you feel this isn't the cause, please plug it in to a wall outlet so that we can eliminate the source of energy as the primary cause.   Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

  * In this document, you will see, QUESTION: questions or problems may occur when a printer HP LaserJet series printer is connected to a UPS (UPS), a power strip or a surge protector that is not limited to the Laserjet printers.

  I can't wait to hear back on your part. If performing a hard reset, or move the printer to a socket solves the problem, please click Accept as Solution button below so that the community can see your problem is solved. If the problem persists, please don't forget to leave me and I'll do everything I can to help.

• OfficeJet Pro 8710: Impossible to establish the wireless connection between my laptop and OfficeJet Pro 8710

  I'm tryng to connect wirelessly between my laptop and printer but I am unable to do so.

  My laptop finds the printer and when I go to add the device I invite me to "Enter the WPS PIN code for your printer". So, I printed out the Configuration Page of the network and it gives me the "wi - fi direct password", which I suppose is the password that is required to establish that it connection (I may be wrong in my explanation). However, when I type the password on my laptop it does not establish the connection. I said "try to add the printer again, or check with the manufacturer for addiitonal installation instructions.

  Any insght and assistance is greatly appreciated.

  Thank you.

  Hello

  You should searh for your wifi network at home and connect your printer and the laptop to the network. Direct WiFi option is really only for configurations that do not have a modem/router.

  You may need to disable the option Wireless directly on your printer to help the wireless configuration.

• OfficeJet Pro 8500 Wireless - pop-up window does not disappear

  To start the computer, a window pop up keeps saying "Please wait while Windows configures Document Viewer.

  Then he said: "Insert the Document Viewer disk error 1706 no valid source could be found for the viewer of documents produced."

  I am connected wirelessly with a Hp Officejet Pro 8500 wireless printer... And it prints, but message pops up everytime I open computer, or open HP solution Center.

  Running on Windows XP. -

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  I was hoping that the simplest method would work first.  I studied this carefully for you that I am aware that the missing files in your registry can cause this but I can't tell if this is directly related to the HP Solution Center or XP computer.  You are able to open the solution Center?  If so, then I do not recommend remove and reinstall the printer immediately if it is scanning and printing correctly.

  Microsoft Forums gives a very long list of troubleshooting steps, but the reason it is suggesting that a clean boot is to make past the error.  I don't think it will fix actually.

  This document entitled "Error 1706 - What Is It' had the same information I was looking for.  In the end, he recommends the purchase of a software computer cleaning, but if you read this document that tells where to find this missing file you and you can not find, I recommend the simplest method first which works simply on your XP Disk Cleanup (Start button > all programs > Accessories > system tools > disk cleanup) and restart the PC.  I really want to try to save the greater amount of time, and keep it as simple as possible.  Here is an example of the magnitude that it can get however.

  Let me know if any of the simple methods do not work, and I'll give you the best recommendations on registry cleaning software.

• Printing DCP color red problem - HP Officejet Pro 8500 Wireless All - in - One Printer, the 4th copy

  I have a HP HP Officejet Pro 8500 Wireless all-in-One Printer and try to print 75 copies of a program for our event. After the first 5-6 pages the RED in my program starts to turn magenta. I have new HP ink cartridges and print on HP Color Injet paper. I have renectly replaced the Black/Yellow Printhead (at least 6 months ago). At the beginning when I cleaned the printheads, I was able to print 2 or 3 pages showing my color RED. Then back to magenta. When I received the images of test after you have cleaned the print heads, they are all perfect, no lines.

  What happens and how can I solve this problem?

  Hi TM1997,

  Thanks for the reply!

  Given that the printer seems to work for a bit and then comes back to the same question, it must be a problem with the printhead (Cyan/Magenta one) or the ink lines that go from the cartridges to print heads. First of all, I would suggest that you check the warranty date on your printhead C/M. If it is under warranty contact HP Technical Support in your area and inquire about a replacement, but if not, it's you if you want to replace the print head, printer service, or look into an upgrade.

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• HP Laserjet Pro P1102w printer: HP P1102w wireless printer will not pair with a SBG6782-AC Motorola Wireless Cable Modem Gateway

  I already had Internet AT & T U-verse using a Wireless Modem Arris IPDSL NVG510 gateway.  My laptop HP running Windows 8.1 and the HP LasrJet Pro P1102w wireless Prnter systematically and automatically connected to the wireless network NVG510 with no problems over the past two years and the wireless printer works without problem.

  I recently replaced the Internet AT & T U-verse connection a connection of Mbs Comcast Xfinity Intrnet 25, using a Motorola Arris SURFboard SBG6782-AC Wireless Cable Modem Gateway.   My HP under Win 8.1 Pro laptop connects to the network and access to Internet without any problems what-so-ever.  However, the HP LaserJet Pro P1102w wireless printer connects to the wireless network and I can't print at all from my laptop.

  I tried all the suggestions P1102w Wireless Configuration of the printer on the HP printer Support Site, but nothing helped.  I've also updated the firmware of the printer and Loaded the latest driver Installation & full product software.  I tried and re-tried these suggestions over the past two days, but without success.

  I would be very appreciately all help experts in this Forum.  to get the printer working wirelessly, since we also wireless print to this printer of IPads and other wireless laptops.

  Hi @Atmasin,

  I see that you have trouble connecting the printer to the new router. I want to help you.

  I would like to reset the printer first to clear the previous network settings.
  Turn the printer off, press and hold the wireless button and cancel (x button) while turning the printer on and do not release both buttons until the printer stops making the noise.

  Print a configuration report and check the SSID address and IP are disabled.
  Print a Configuration Page.

  If the network name has spaces or special characters, the printer may not recognize it.

  The printer is able to send/receive in the 2.4 ghz band.

  If it is set to 5 GHZ network, you may need to change to 2.4 ghz. (rename the 5 ghz or turn it off)

  The WPA key setting must be on AES to work properly not TKIP.

  Multi flow must be enabled.
  Router firewall must be open for printer ports.
  If you have Mac filtering give you printer hardware to meet the needs of the Configuration page.

  You may need to contact your router company to get help to check these settings.

  Try to run the Configuration Wizard wireless of the HP software to set up the printer on the network.

  If you appreciate my efforts, please click on the "Thumbs up" button below.

  If you have any questions, please let me know what steps you have taken and the results. Thank you.

• HP Laserjet P1102W wireless connection problem

  I have a P1102W which worked very well up to what it wasn't wireless.  I use an AT & T Uverse 2Wire router and Windows Vista.  I have not changed anything, and one day the network would not recognize the wireless printer.  I've turned off (unplugged) everything and turned on the back without success. I uninstalled and tried to reinstall the printer and have just received a message that the network could not connect to the printer.  The printer works when it is connected with a cable, but the blue wireless light just blinks and then turns off - indicating that there are no wireless signal.  All other devices and wireless printers on this network work very well.  HP support was no help, because the warranty had expired 2 DAYS ago!  Any help would be greatly appreciated!

  Hi kadmiral,

  Follow the steps below.

  1 uninstall the printer to the computer using Add/Remove programs in the control panel.

  2. download the software and the driver for your operating system from the link below.

  HP LaserJet Pro P1102w printer drivers

  3. follow step 3: connect to the wireless network - second method: Standard connecting with a USB cable

  If your wireless router does not support Router Setup (WPS), you can use this method to set up the product on a wireless network. With the help of a cable USB to transfer parameters facilitates establishing a Wi - Fi connection. Once the installation is complete, remove the USB cable.

• HP LaserJet P1102w: Windows 8.1 - run two different USB connected P1102w printers with simple shortcut on the desktop?

  I am trying to set up a single laptop Windows 8.1 for someone who uses it according to the seasons in two locations (FL and MY). I installed a HP LaserJet P1102w printer in each location. I wish I had a printer that is connected USB (one at a time will be connected) able to access in an only menu icon Office or file print command.

  When you add the second printer, Windows8.1 recocognized, the driver is already installed, he apparently recognizes the different addresses MAC and/or numbers of series of different printers and present second printer on the page devices and printers in Control Panel or allow a second printer on the desktop icon.  The only way to tell apart printers is that one is listed as a Hewlett-Packard LaserJet P1102w and the other is listed as a HP LaserJet P1102w. It is rather confusing to the elderly person who will be using the laptop.

  Is it possible to have the mobile exploit any printer is connected both by means of a simple print command or icon? Maybe by connecting via a WSD Port Monitor?

  Thanks for any help or advice!

  Dave Waters

  Hey @dmwaters138,

  Welcome to the Forums of HP Support!

  I understand that you do not want to have two HP LaserJet Pro P1102w printer operation via USB Wired on 1 single machine with a single order of printing or the icon. I would like to help you with the configuration of this option today. Because there are two distinct Laserjet on Windows 8.1 computer printers, to do two icons impression for various devices. The best way to tell the difference between the two devices is to rename printers. Thus, when the client goes in file and print in the print dialog window, simply choose the printer name that corresponds with the device they want to print to. You can rename printers all you want. Install printers on the WSD Port wireless network would give the same result of having two copies of the printer is installed on the computer. One thing I see, is that the name of the HP Laserjet Printer is unusual. It seems that your printers may be using the built in Windows drivers, rather than the HP Full Feature driver package for the device. This may cause printing conflicts in the future. Can I please you follow the steps below to set up and install both LaserJet HP correctly.

  Step 1: Remove the drivers:

  It is crucial that your HP LaserJet are using the correct HP driver package. So I'll have you remove two copies of your HP Laserjet of the computer. Please make sure that the USB cables are connected.

  1. Open the screen, Start by selecting the Windows icon at the bottom left of the computer screen or by selecting the Windows key bottom left of the keyboard, to the right of the Ctrl key
  2. In the start screen, type devices and printers. Click on devices and printers
  3. In devices and Printers window please right click on the Hewlett-Packard Laserjet and select delete device or delete. Once this copy is a party, please right click on the HP Laserjet P1102w and select 'remove device' for this one as well. After have removed two copies of the Laserjet please close devices and printers.
  4. Then, on the Start screen type programs and features. Click on programs and features to launch the window
  5. Scroll the list of programs and find the HP Laserjet driver package. If you see the HP Laserjet printers select Uninstall. Please follow the prompts on the screen to complete the uninstallation. Once the uninstall is complete, please close programs and features and continue to the next step.

  Step 2: Remove temporary files:

  1. Open the screen, Start by selecting the Windows icon at the bottom left of the computer screen or by selecting the Windows key bottom left of the keyboard, to the right of the Ctrl key
  2. In the start screen, type run. Click on Run to launch the run dialogue box
  3. In the run box, type %temp% , and then click OK
  4. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  6. Close the Temp folder when it is empty
  7. Right-click the recycling bin on your desktop and select empty recycling bin. Please proceed to the next step.

  Step 3: Install devices:

  1. Please leave unplugged USB cables

  2. Please click here to download the package full feature software and driver for the HP Laserjet Printer

  3. when the download is complete, please follow the instructions on the screen to install the first Laserjet. Make sure you select the 'install the printer software ' tab connect the USB cable only when the installation window prompts to.

  

  4. Once installation is complete for the first printer, please open the Start screen and type devices and printers.

  5. once the devices and printers opens, you will see the first copy you installed HP Laserjet. Please right click on the HP Laserjet Printer , and then select printer properties

  

  6. under printer properties , you will see the name of the printer on the general tab at the top. Please rename the printer to something that the customer acknowledges that this first printer. Then click on apply and then OK to save the changes.

  

  7. close devices and printers

  8 open the Start screen again. This time, type run. Click on Run to launch the run dialogue box.

  9. in the run box type %temp% , and then click OK. The Temp folder is now open

  10. in the Temp folder to locate the 7z... file. Click this folder to open it. This is the HP Installer package for HP Laserjet printers. Scroll to the bottom of this file and double left click on the P1100_P1560_P1600.exe driver package. The installation program will now open.

  

  11. in the title of the installation window, select "Add another printer. Don't connect not the USB at the moment. Click Next.

  

  12 connect the USB cable for the second printer once the installation window invites you to. After the second installation, please open the Start screen.

  13. in the start screen, type devices and printers. Click on devices and printers to open the window.

  14. in the printers and devices window, you will now see a second copy of your HP Laserjet. Right-click on the new copy and left click on properties of the printer. When the Properties window opens please rename the second copy of your printer. Click on apply then OK to save the changes.

  

  15. close devices and printers

  When the customer print, in the print dialog window they will just now to choose the name of the printer that fits the HP Laserjet Printer they wish to print to.

  

  I know that sounds like a lot of steps, but I wanted to give you as much detail as possible to ensure that this process goes well for you.

  Please let me know if the steps I have provided to resolve your problem. Good luck!

• Color LaserJet MFP M477fdn Pro: M477 Software Installation fails at 99%

  Like others who have posted here, I have been unable to get the printer software to complete the installation. The printer is a Color LaserJet Pro MFP M477fdn, 3 months. I'm trying to install the software on a new workstation HP Z240 performing Windows 10 (64-bit). The connection is via USB cable. The printer and the software have been previously used with a Windows 7 machine without problem.

  I tried, repeatedly, to install the software from the disc supplied with the printer and also a 126.6 mb download HP Color LaserJet MFP printer M477 Pro series full software and drivers. The results are the same with a source - installation apparently progresses up to connect it the indicator product of progression from screen reached 99%, how it gives an error message "a Setup operation took too long to run. It is a fatal error, preventing the use of the product. Restart your computer and run this installer again. If the problem persists, please visit the web site of product support for your product. "It takes about 20 minutes for the phase of installation to go from 0 to 99%, and then later hooked up to 99% for 2-5 minutes, the error message is displayed.

  I am able to print to this printer, but at least do not have the ability to scan from the computer there is no indication that the I.R.I.S. OCR software is installed.

  I had care of do not connect USB until you are educated.

  I tried repeating the installation without uninstalling first and get the same result.

  I used the uninstall contained the disk feature, and have deleted the printer to the computer using the Panel between the installation attempts.

  I tried to do a right click to run the installer as administrator and get the same result.

  I tried to install after clean boots with turned off Windows Firewall and all functions of the software Norton Internet Security including its function of firewall turned off.

  The event viewer displays none error entry at all and no entry identifies HP as the source of an event.

  I tried to connect via USB 2.0 and 3.0 ports.

  I cleaned recycle them and temporary folders.

  I have updated the firmware of the printer to the 20160331 version.

  Printed printer configuration report will not display any errors, nor that the printer itself indicates something is wrong and confirms the update of the firmware.

  I deselected the optional software, the devices experience HP and I.R.I.S. OCR, trying to install only the required files two more program scanning HP.

  Thanks for any help solving this.

  I think I understood the question, 10 windows installs its own driver, and the installation program expects the hp driver to install.

  DO this FOR THE HP INSTALLER PROCESS (when the percentage meter goes)

  1. go into the Device Manager and find the printer in the list of devices

  2. right click on the printer and select "Update Driver software"

  3. click on "Browse my computer for driver software".

  4. choose "Let Me pick one...» »

  5. Select the named driver: HP Color LaserJet MFP M477 PCL-6 Pro (make sure it's one with a dash between the pcl and 6!)

  6. click next and back to the installation of hp box and must now see the printer and continue the installation.

  -Alex

• color laserjet mfp m177fw pro: for the installation of the software in the system.

  Just bought the printer color hp laserjet pro printer mfp m177fw, obtained recently added in the system, printing normally, no problem with that.

  However, when I tried to install the software (such as the scanner and along other software) from the CD, their appears. He stopped on the first stage, when the status of the installation up to 75% and saying "there are a problem for the software being installed in the system, please restart and try again". I have tried several times, but did not work.

  Then I tried on another computor, it works!

  So why is it? all the solutions for the problem? or I have to change a new operating system?

  Thank you very much for your help!

  Hi @Hayababy,

  I see that you have any problems, install the printer on the computer. I will definitely do my best to help you.

  When do you receive the error, before connecting the USB cable or when connecting it or after?

  Probably something is interfering with the installation. I have provided a few steps to try.

  Perform a clean boot on the computer and disable the Antivirus software. How to perform a clean boot in Windows.

  Then run the installation.

  If the error is after you have connected the USB cable, please follow these steps:

  Immediately after connecting the USB cable, follow the steps in this document to update the drivers so that's not new error. A fatal error during Installation of the software. Then the installation should continue.

  How is the printer connected? (USB, Ethernet, WiFi)

  If you appreciate my efforts, please click on the button below the thumbs up. Thank you.

• Re: P1102W - wireless Yosemite

  Hello

  I tried to make my HP Laserjet P1102w printer to find the system wireless in my office at home, but he refuses... just keeps blinking blue eyes!  I bought the printer in late fall 2014 and have never been able to set up the Wi - Fi printing thing.  That's why I bought this printer - wireless printing!  Very unsatisfactory.

  I traveled all forums added support 4 - 5 times, dleeted and printers, checked the connections, read the forum without end tips, etc. and still nothing.

  I have running on all my devices of Yosemite and want the Air Mac I use to search for a wireless connection for printer... but no luck.

  any thoughts there?

  L

  Hey @LC49,

  Welcome to the HP's Support Forum!  I understand that you are unable to print wireless using your HP LaserJet Pro P1102w printer.  I want to help you with this and may have the steps you need to get this printer connected to your network.

  To get started, see the article after a wireless installation of HP:

  Setting up the printer on a wireless network for the HP LaserJet Pro P1102w printer

  You will see a number of configuration options in the article.  I recommend you try the following method:

  Setup wireless using a USB connection

  Step 1: Update your Mac with Apple Software Update

• HP P1102W WIRELESS PRINTING HAS STOPPED WORKING

  Our P1102W lost the wi - fi connection and we cannot get it back.  Seems to be a printer WiFi issue.

  It is one of two HP printers (other is a 5510) using a wifi network at home (WPA2, w/password), accessible by a Dell laptop and an Apple MacBook AIr (mines).  Two computers can access the 5510.  Both lost the P1102W.

  The blue network on the P1102W is no longer regularly lights up.  By pressing the button on the P1102W wireless accomplishes nothing.  Electric bike achieves nothing (but used).  Moving the printer does not help.  P1102w works fine on USB key.

  We tried to reset the Modem and the router. No change.

  We have reinstalled the software. No change.

  We tried to run the instructions from HP to make the printer wireless using Printer HTML Config Utility, but there page does not load in Safari. (Very frustrating).

  Self test shows

  Firmwarer Datacode 20120814

  Version of the driver software = 20091104

  State of the information network not connected

  Hardware address = 00:00:00:00:00:00

  IPv4 = 0.0.0.0

  Subnet mask = 0.0.0.0

  default gateway = 0.0.0.0

  Hello name =

  802. 11 b / g wireless

  Status = active

  Comm mode = invest

  Name the network SSID = myuniquenetworkname

  = WPA/WPA2 authentication

  IP configured by = manual

  Server DHCP/BOOTP = 0.0.0.0

  0.0.0.0 WINS server

  Printing of pages = 6218 so far

  Hi @maddog8212 ,

  I see that you have lost connection with the P1102w wireless. I will definitely do my best to help you.

  I would like to reset the printer first to clear the previous network settings.
  Turn the printer off, press and hold the wireless button and cancel (x button) while turning the printer on and do not release both buttons until the printer stops making the noise.

  Print a configuration report and check the SSID address and IP are disabled.
  Print a Configuration Page.

  Plug the USB cable from the printer to the computer.

  I have provided Windows and Mac steps, you can choose how you want to set up the printer again.

  Windows as follows:

  Run the Wireless Setup to set up the printer on the network again.

  Go to start, all programs, HP, HP Laserjet P1102w, then select Wireless Network Configuration.

  Steps to configure the wireless.

  Then, unplug the USB cable.

  Test the printer.

  Mac as follows: (since you mentioned that you had the HTML option for your Mac)

  Make sure that Safari is set as default browser. (sometimes the SAP will not open if it is not set by default)

  Open Safari, at the top, select the Safari menu, select Preferences, general, as a default value.

  Close all applications.

  In the Apple menu bar, click Go, computer, MAC hard drive, library, Printers, HP, LaserJet, click the folder for your printer, click browser EWS or HTML config, it should open the webserver integrated for the printer to set up the wireless, and then click the network tab, click on wireless on the left and fill out your information. (be sure to infrastructure is selected and alpha or numeric is selected) Apply the settings.

  You should get a solid blue light on the printer in 1 minute about.

  Remove the USB driver, then add the network printer:

  Click on the Apple.
  Click on System Preferences.

  Click the printing and scanning.

  Select the printer, and then click the sign - to remove the printer. (USB driver)

  Unplug the USB cable.

  Then click on the + sign and select the printer from the list and click Add. (Hello P1102w)

  Try to print.

  If you have run Setup for the wireless again on Mac in the first place, on the Windows computer, simply create a new port.

  Go to start, devices and printers, click right on the printer and on the left, click printer properties, select the ports tab.

  Click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.