HP Laserjet Pro 400 m451dn: How can I find a schematic or diagram for my share of m451 HP RM1-8604-000CN?

Hello

I have a HP Laserjet Pro 400 m451dn.  I need to replace the whole of the manual feed tray, which I think is part of the whole of the front panel.

My printer is still under warranty, but I am doing this on my own ("self-help").  I don't want to pay $50 for shipping, and given that the main tray on the bottom still works I use it every day.

I believe that the façade is RM1-8604-000CN, and I want to assure you that it is the right part before buy you.  Simple, right?

HP website says I can do this.  However, when I followed the steps, this is what happens:

(1) I have search for the part:

(2) I click on the link "List of all parts of this product" and find a link for an Assembly of the front panel in the list. I click on it, which brings me to the next page, which has the part number and price:

(3) because I want to make sure I got the right part, I click on the part number (RM1-8064-000CN) and the link brings me to the next page:

(4) the page says I can "choose a product name to view a diagram with your game."   (that's what I want!)  I click on my product link (m451dn) and it brings me to the next page:

(5) it is said to "Select a model number."  My specific model for my m451dn number is "CD957A" so I click on it, and it brings back me to the same page that I started with in step 1).  Arghhh!

I've lost nearly two hours trying to find the diagram which says that HP is on these pages, and I'm starting to think that HP gives me just the evasive.  They claim to provide "Self-help" resources that do not really exist because they do not want users to help themselves at all.

I don't want to deal with technical assistance to offshore.  I want to just identify the right part, have delivered to me and install it myself.

Can someone tell me where I can find a diagram of this part?

Thank you!

Jim

If you bring the printer to a certified support provider who will do the repair it should cost nothing.  Keep in mind that you have to find a provider willing to work on this printer and replace the part because there is a lot of work.  Here is a link to the service manual.

http://www.lbrty.com/tech/Manuals_HP/M351_M451sm.PDF

Tags: HP Printers

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