HP LaserJet Pro M475: Print Duplex when not intended

I have a problem printing to my HP LaserJet Pro M475DW. While the duplex printing works well, there is one thing that I do deal with. If I have an "even number paged document" everything is good. If there are an odd number of pages AND I want to print multiple copies, each blank page is printed. For example, 10 copies of a single doc page translates into 5 printed pages duplex with a copy of each side of the page. 2 copies printed on a 3 results of document from page to page 1 of the second copy being printed on side 2 of the second page of copy one. I've seen this with Windows 7 PRO 64-bit, Win10, 64-bit. The M475DW is wireless printing, but an access point. Essentially, each blank page is printed on weather or not, it is part of the same document if multiple copies are selected. If I want 10 copies of a doc simple face, I need to print 10 - single prints, one at a time.

Symptoms suggest that the printer driver is probably at fault by not properly inserting commands to eject the last sheet of copy before starting on the first page of the next copy.

'Capture' a sample (sanitized data) print file (using the "print to a file" option in the print dialog) and analysis the file resulting .prn should comply or not this is the case.

You can perform your analysis using the PRN file analysis tool in paraphernalia PCL app, available via http://www.pclparaphernalia.eu

If the driver is at fault, then you will need to check whether or not another pilot is available/appropriate.

If the driver does not seem to be at fault, this probably means a fault of printer firmware; Verify that your printer has the latest version of installed firmware.

Tags: HP Printers

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