HP LaserJet Pro CM1410: HP LaserJet Pro CM1410 analysis but do not print

I was printing and scanning of this printer for four years, but now my printer will scan only and don't print (Word or Notepad). I can print from an iPad. I tried the Scan doctor, but it cannot connect to the printer - a few minutes after I scanned a document from the same laptop computer on the same printer. I used the scanning software that comes with the printer. I use a wireless connection, my wifi at home.

Hi @Vermonter936,

Welcome to the Forums of HP Support! I see by your post that you are no longer able to print over wireless network. The PSDR has not found the printer. I will do my best to help you with this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

Print a printer Configuration page to find out the printer's IPv4 address.

HP LaserJet Pro CM1415fn and CM1415fnw color MFPs - printing a Configuration report.

I have provided a document to see if it will be useful. Start with step 2. HP LaserJet printers - printer 'offline' message state. On step 4, once you're on the Ports tab, click on the button set up to see if the listed IP address is the same as the printers.

If the IP addresses do not match, restore the default settings of the printer.

Then run the wizard on the printer wireless.

In the printers and Faxes window, run the Add Printer Wizard to add the printer again.

Test the printer.

If there is anything else I can help you, let me know. Thank you.

Tags: HP Printers

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