HP m225dw pro: two-sided copy of hp m225dw and scan

Hello guys,.

I just bought a HP Pro m225dw and I decided on this printer because I found in the description, it supports automatic two-sided printing/copying/scanning.

Yesterday I got so excited at first, but then I was disappointed, because I was not able to scan/copy automatically on both sides.

I followed the exact steps of the Manual:

Copy on both sides automatically 1. Loading original documents into the tray with the first page up and leading the top of the page. 2 adjust the paper guides to fit the size of the document. 3. open the settings menu to copy: ● LCD control panel: on the product control panel, press the copy settings. Control panel touch ●: from the home screen on the product control panel, tap the copy button and then press the button.4 of settings. Select duplex. 5. use the arrows to scroll through the options and then select the appropriate option. 6. start the copy job: ● LCD control panel: press the Start button. ● touch control panel: Tap Start copy

But on my touch screen I have only two choices - 1 to 1 or 1-sided to 2 sides.  I don't have a duplex option, as he claims.

Help, please. I'm doing something wrong? Help, please!

Hello prichindelu,

Sorry for any inconvinience, these highlights are bad and the printer does not offer this feature.

I sent a request to the attention of a team within HP. They are likely to ask for information on your part so please look for a private message from a contact HP identified.

If you are unfamiliar with the operation of the function of the Forum, private messages you can discover this here

Kind regards

Shlomi

Tags: HP Printers

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