HP Mediasmart Dvd will not play Blurays

Recently, when I insert a Bluray disc in my drive, I get an error message on Mediasmart that says ' no disc loaded, please don't insert disc. When I check the drive through Windows Explorer, it shows that a disc is indeed loaded and I can see the files on the disk. This occurs on all discs, I've tried.

Where should I start looking for a solution to this problem?

Also, someone has the link to the latest periodic update for HP Mediasmart Dvd.

Thanks for any help.

Thanks for the idea... I uninstalled the old Dvd Mediasmart and ready to reinstall. Do I really need to install 7 - Zip method when a simple double click will install the new file to run, or is there something special about the file?

Tags: Notebooks

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