HP n278tx do not hibernate and sleep in point 8.1 of Windows + impossible to install the chipset Drivers sp63967 &; sp63966
I have HP n278tx laptop and I recently installed Windows OS 8.1 and now I can not hibernate and sleep my knees.
When I do that it get stuck.
And also I can't install drivers chipset provided by HP to Win 8.1 Pro.
I can not install these 2 drivers. Please help me.
You are the very welcome.
The reason why you can not put the laptop to sleep or into hibernation is because you need to install the NVidia graphics driver too what this hardware ID.
I don't understand why it not install this driver.
The only other suggestion I can offer is to see if Windows Update installs the driver.
Go through the manual steps that above, but this time be connected to the internet, then select the method of automatic update .
See if windows update detects and installs the Intel Management Engine driver.
Tags: Notebooks
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Impossible to install the drivers of Etherner controller; SM BusContoller and USB 2.0 - ORW.
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Hi Helpme_971,
1. did you of recent changes on the computer?
You can try these steps and see if it helps.
Method 1:
Step 1:
You can try to check if the problem occurs in safe mode.
Start your computer in safe mode
Step 2:
If you are not faced with the question in safe mode, then you can try to perform a clean boot and see if it helps.
A clean boot to check if startup item or services to third-party application is causing this issue.
You can read the following article to put the computer in a clean boot:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
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Method 2:
You can also check the following items and see if it helps.
The problems of wake the computer from sleep mode
How to troubleshoot performance problems with sleep, hibernation and resume in Windows Vista
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Welcome to the Microsoft Windows answers Forum community!
Try this if you do not have
Windows Explorer to create the folders and shortcuts in your document folder, drag and drop them on your desktop.
If you have completed the steps and was not even useful,
Follow these steps:
Try to create a shortcut and sending it on the desktop.
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You can scan your computer for malware.
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Thank you, and in what concerns:
Aziz Nadeem - Microsoft technical support.
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-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0Code of Validation caching: 0x0
Windows product key: *-* - VFP73 - B9WVC-W84BD
The Windows Product Key hash: X7U6R5xvKJwITn/mt/K9SSBRVrk =
Windows product ID: 00359-OEM-9816812-49361
Windows product ID type: 8
Windows license type: COA SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {CBE2FBB4-8A96-44A3-B53B-A89D7AC2D5F8} (1)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130104 - 1431
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
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Office status: 100 authentic
Microsoft Office Standard 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Internet Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{CBE2FBB4-8A96-44A3-B53B-A89D7AC2D5F8} 1.9.0019.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-W84BD 00359-OEM-9816812-49361 8 S-1-5-21-3043357091-958766540-506442348 Acer Aspire 5253 Acer V1.11 20110425000000.000000 + 000C6203007018400FC 0409 0409 Eastern Standard Time(GMT-05:00) 0 3 ACRSYS ACRPRDCT 100 100 Microsoft Office Standard 2007 12 28D727E4AEA970E o9pPGB5tREOLSGNBIe + lixmnuZ0 = 1 81607-903-2756143-64835 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-168-149361-02-1033-7600.0000-0712013
Installation ID: 011270290203018496573530022091757890631021023321580540
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: W84BD
License status: initial grace period
Time remaining: 31800 minute (s) on (22 day (s))
Remaining Windows rearm count: 4
Trust time: 21/03/2013-16:37:33Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: PASS
Event timestamp: 3:16:2013 15:10
WAT Activex: registered
WAT administration service: registered--> HWID data
Current Hash HWID: LgAAAAEAAgABAAEAAAACAAAAAQABAAEA6GHg0Gyi3MFU + QArIHFiPUqF6j / 8 it ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
START ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
SSDT AMD POWERNOW
SSDT AMD POWERNOWthe first time you use the COA key, you need to activate by phone
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
5) stay on the phone (do not meet all the automatic guests) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
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Hi bridgettea37560549,
You must use your e-mail address student account with which you made the purchase.
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https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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