I am a student and purchased the student for an annual subscription, but CC edition is not recognized and asking me to subscribe. I need to connect to the account of the student for my personal account.

I am a student and purchased the student for an annual subscription, but CC edition is not recognized and asking me to subscribe. I need to link the student account to my personal account.

Hi bridgettea37560549,

You must use your e-mail address student account with which you made the purchase.

You can follow the steps as https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Let us know if this helps!

Kind regards

Aurélie hamadi

Tags: Adobe

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